It support Work, Jobs in Caldicot, Mon (with Salaries)

2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
13d
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
6d
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
14d
Service Desk Analyst
Costain —Weston-super-Mare
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Work from home
8h
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Technical Support Consultant
Zellis —Bristol
- Hybrid work
- English
- Human resources
- Annual leave
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Senior Systems Administrator (RevTech) - UK Remote
Everway —Cardiff
- Remote
- Salesforce
- Flexible schedule
Quick apply
4d
Workplace Engineer
Capgemini —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint
14d
Senior ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
10d
Agentic Platform Architect / Systems Administrator
BGBx —Bristol
- £65,000 - £75,000 a year
- Remote
- Azure
- DevOps
- Master's degree
- Annual leave
- Life insurance
Quick apply
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
13d
IT Technician (Gloucester)
Lift Schools —Stroud
- £30,755 - £32,888 a year
- Full-time
- Customer service
- Travel
- Communication skills
6d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Technical Support Administrator
Xpedite Group of Companies —Bath
- From £26,750 a year
- Full-time
- Data entry
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
10d

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2nd Line IT Support Technician

Ridge & Partners LLP -
Bristol

Apply Now

Job details

Full-time
13 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Incident management
Stakeholder liaison
Incident queue management
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Ticket management systems
Technical support incident logging
ISO 27001
IP networking
Customer support
Customer interaction
Mobile devices
Identity & access management

Full job description

Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of everything they do, whilst creating a culture where you can thrive and do your best work. And as part of our team of dedicated IT Support Technicians, you’ll be providing 2nd Line and Desktop Support to approx. 1400 users covering cutting edge hardware, software and infrastructure technologies.

As our 2nd Line IT Support Technician based at our office in Bristol (with regular travel to Plymouth and Cardiff), you will provide support to a diverse group of onsite and off-site users whilst combing both end-user support with more technical hands-on troubleshooting. If you're looking to make a move into a more technical environment, then this is a great opportunity for you to further your career.

Main Duties

Responding to incidents and requests logged in a modern ITSM system, and resolving tickets in line with the company’s SLAs, providing excellent ticket management and documentation
Troubleshoot desktop, telephony, network, and printing errors, investigate software issues, and carry out daily checks
Ensure that the computers you are responsible for are complaint with Cyber Essential Plus whilst also following ISO 27001 policies
Support and install hardware, software, and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure-based technology.

About you

As our 2nd Line IT Support Technician will need to be self-motivated, conscientious, methodical, and organised, with the ability to liaise with clients at all levels of a business whilst always demonstrating excellent customer service. You will possess a logical approach to problem solving and will already be experienced in a similar role.

Essential skills

Experience in a similar role
Fantastic user management soft skills
Windows 10, MS Server 2019/2022, MS Office 365
Active Directory/Entra ID & Group Policy administration
IP networking & telephony, DNS, DHCP
Server, network and desktop hardware

Ridge is a Built Environment Consultancy. We provide our clients with access to a wide range of integrated expertise and professional disciplines to help them transform the quality and sustainability of the built environment.

Our people make what we do possible, helping us lead the way with quality, innovation, and entrepreneurial spirit. That’s why we challenge them to be the best they can be and offer exceptional training and career development opportunities at all levels.

Ridge and Partners LLP
Contact us

Apply Now

Refine Your Search

it support jobs in caldicot, mon

2nd Line IT Support Technician

IT Technician

Helpdesk Technician 1st/2nd Line

Service Desk Analyst

Software Support Agent - Payroll

Senior Service Desk Analyst

Technical Support Consultant

IT Applications Support Technician

Senior Service Desk Analyst

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Infrastructure Support Engineer

Product Technical Support Engineer - TMS

Senior Systems Administrator (RevTech) - UK Remote

Workplace Engineer

Senior ICT Network Engineer

Agentic Platform Architect / Systems Administrator

IT Service Desk Analyst

IT Technician (Gloucester)

Technology Support Technician

Technical Support Administrator

I want to receive the latest job alerts for it support in caldicot, mon

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