Infrastructure engineer Work, Jobs in Writtle, Ess (with Salaries)

2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
Infrastructure Engineer
Tarmac —Colchester
- Weekend availability
- Military
- Project management
- Travel
- Employee discount
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
EUC Senior Engineer (North Kent/Chelmsford)
Essex Police and Kent Police —Chelmsford
- £41,856 - £49,716 a year
- Full-time
- Microsoft Word
- Azure
- Annual leave
5d
Specialist Data Engineer
Financial Ombudsman Service —London
- £58,075 - £75,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- APIs
14d
Sr Lead Infrastructure Engineer
JPMorganChase —London
- Weekend availability
- Scripting
- APIs
- Leadership
Senior Lead Software Engineer - Python, Data, Cloud, AIML
JPMorganChase —London
- Full-time
- System design
- Master's degree
- AWS
Senior Data Engineer - Reference Data (Assistant Vice President)
Jefferies & Company, Inc. —London
- Full-time
- SQL
- AWS
- Financial services
Lead Software Engineer - SDET
JPMorganChase —London
- Full-time
- Azure
- AWS
- Software development
Lead Software Engineering - Java -ETT - Options Algorithmic Trading
JPMorganChase —London
- Full-time
- Software troubleshooting
- System design
- Java
Platform Engineer II
Entain —London
- Full-time
- Hybrid work
- DevOps
- Java
- AWS
- Annual leave
Principal Software Engineer - Data and AI - Accelerator Business
JPMorganChase —London
- Full-time
- Azure
- Java
- Master's degree
Lead Software Engineering - C++
JPMorganChase —London
- Full-time
- Computer Science
- Engineering
- System design
Software Engineer
The Peninsular and Oriental Steam Navigation Company —Stanford-le-Hope
- Azure
- DevOps
- AWS
Quick apply
Applied AI Engineer, Markets Operations - Associate
JPMorganChase —London
- Full-time
- Computer Science
- Engineering
- Master's degree
5d
Principle Platform Engineer - Python Expert
J&T Business Consulting —London
- APIs
- Linux
- Python
Quick apply
Lead Backend Engineer (Routing Squad)
HIVED —London
- Full-time
- Hybrid work
- System design
- AWS
- Analysis skills
GCP Architect - GCP, Security, Rego Policies - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Scripting
Security Architect - Security, GCP, Rego Policies - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Scripting
Security Leads - London, UK
Photon —London
- Computer Science
- Analysis skills
- Bachelor's degree

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2nd Line Helpdesk Engineer - Basildon or Yateley Office

Arc -
Basildon

Apply Now

Job details

£28,000 - £38,000 a year

Qualifications

Microsoft Windows Server
Operating systems
Customer service
Firewall
Computer networking
SharePoint
IT
VMWare
Active Directory
Intune

Full job description

bout Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:

Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

infrastructure engineer jobs in writtle, ess

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Infrastructure Engineer

IT Support Team Leader

EUC Senior Engineer (North Kent/Chelmsford)

Specialist Data Engineer

Sr Lead Infrastructure Engineer

Senior Lead Software Engineer - Python, Data, Cloud, AIML

Senior Data Engineer - Reference Data (Assistant Vice President)

Lead Software Engineer - SDET

Lead Software Engineering - Java -ETT - Options Algorithmic Trading

Platform Engineer II

Principal Software Engineer - Data and AI - Accelerator Business

Lead Software Engineering - C++

Software Engineer

Applied AI Engineer, Markets Operations - Associate

Principle Platform Engineer - Python Expert

Lead Backend Engineer (Routing Squad)

GCP Architect - GCP, Security, Rego Policies - London, UK

Security Architect - Security, GCP, Rego Policies - London, UK

Security Leads - London, UK

I want to receive the latest job alerts for infrastructure engineer in writtle, ess

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