Field service Work, Jobs in Perth, Pkn (with Salaries)

Field Service Coordinator
Renishaw —Dundee
- £55,000 - £65,000 a year
- Full-time
- CRM software
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
14d
Field Service Area Controller (Dispatcher) or Trainee
TSG UK Solutions Ltd —Longforgan
- £28,315 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Housing Assistant, Pullar House, Perth
Perth and Kinross Council —Perth
- £28,812 - £31,346 a year
- Temporary
- Hybrid work
- Computer literacy
- Databases
- Travel
- Annual leave
7d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Dundee
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Production Operator - Dayshift
CTDI —Glenrothes
- Full-time
- Quality control
- Data entry
- Communication skills
Quick apply
15h
Field Interviewer - Perth
the National Centre for Social Research —Perth
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Office Supervisor
apetito —Perth
- £14.94 an hour
- Full-time
- CRM software
- English
- Training & development
- Employee discount
5d
Production Operator - Backshift
CTDI —Glenrothes
- Full-time
- Quality control
- Data entry
- Communication skills
Quick apply
15h
Support Worker
Dundee City Council —Dundee
- £31,813 - £34,553 a year
- Call to connect
- Organisational skills
- Communication skills
13d
Mobile Retail Senior Sales Assistant
Bayne's the Family Bakers —Perth
- £13.58 an hour
- Weekend availability
- Customer service
- Supervising experience
- Travel
- Employee discount
SOC Analyst
Systal Technology Solutions —Dundee
- Full-time
- Computer Science
- Bachelor's degree
- Computer networking
Housing Technical Officer
Fife Council —Glenrothes
- £31,761.26 - £34,914.86 a year
- Full-time
- Travel
- Communication skills
- Employee discount
10h
Dual Fuel Smart Meter Engineer
Utilita Field Services Limited —Dundee
- £38,993 a year
- Overtime
- Annual leave
7d
Commissioning General Manager
Aiyara Partners —Dundee
- £65,000 - £75,000 a year
- Full-time
- Analysis skills
- Contracts
- Budgeting
Quick apply
7d
Multiskilled Press Operator
ITW Construction Products (UK/Nordics) —Glenrothes
- £29,615 a year
- Full-time
- Communication skills
- Time management
- Employee discount
Customer Account Manager
Veolia Water Outsourcing Limited —Dunfermline
- £55,000 a year
- Analysis skills
- Team management
- Contracts
Quick apply
12h
Asset Data Analyst
GreenPower Developments Ltd —Alloa
- From £33,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- APIs
- Annual leave
- Sick pay
Quick apply
9d
Sales Executive
CPM UK —Dundee
- £28,121.60 a year
- Full-time
- Sales
- Communication skills
Quick apply
Fire and Security Systems Technicians
Caledonia Fire and Security Limited —Kirkcaldy
- Full-time
- Schematics
- System design
- Hand tools
Quick apply
Business Development Consultant - Aberdeen & Dundee
Wurth UK Ltd —Dundee
- £24,000 - £35,000 a year
- Monday to Friday
- Sales
- Business development
- Organisational skills
Quick apply

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Field Service Coordinator

Renishaw -
Dundee

Apply Now

Job details

Full-time
£55,000 - £65,000 a year
14 days ago

Benefits

Annual leave
Employee assistance programme
Life insurance

Qualifications

CRM software
Client engagement
Stakeholder liaison
Upselling
Client enquiry handling
Logistics
ERP software
Internal department liaison
Microsoft Office Suite
Complaint handling
Cross-selling
Organisational skills
Customer interaction
Order processing
Communication skills
Supply chain customer service

Full job description

Job Description

The Field Service Coordinator is responsible for the coordination and support of all orders that include service, training or installation across Renishaw product lines. The position requires strong organizational and communication skills, with the ability to collaborate closely with business and sales managers, applications/service engineers, and other internal stakeholders to effectively meet customers’ integration and service needs and ensure satisfaction.

This is primarily an onsite role located in our West Dundee, IL location.

Principal Duties & Responsibilities

Process customer orders for products, software, installation, training and service ensuring accuracy and compliance with company policy and customer requirements
Enter orders and tasks in CRM to support service contracts purchased
Serve as a primary point of contact for customer inquiries related to products/services, pricing, availability, order and delivery status
Coordinate with finance, purchasing, warehouse, sales and other internal stakeholders to ensure accurate order processing and fulfillment
Monitor order status and communicate delivery timelines and updates to customers
Resolve customer issues and complaints professionally
Add and maintain accurate data in CRM system
Update relevant reports, calendars and schedules
Process returns, credits and warranty claims according to company policies
Build and maintain positive relationships with customers through exceptional service
Coordinate product delivery and installation schedules for retrofits or training
Invoice for time and expense jobs
Assist with the closure of service jobs as needed to invoice customers in a timely manner
Create and maintain training schedule for LCPD, schedule resources, enter orders and complete CRM and calendar tasks to support activities
Assist with quoting and programming software
Identify opportunities for combining open work to maximize efficiency of field service engineers based on specific criteria
Escalate issues to higher authority
Any other duties as required

Qualifications

Education and Experience: Preferred

3 + years of customer service experience.
Prior experience working with technical parts in a sale, service or purchasing environment
This position may require the use of, and access to, ITAR controlled data. The applicant must demonstrate eligibility to use and access such ITAR controlled data. The purpose of this requirement is to ensure compliance with U.S. export control laws.

Education and Experience: Minimum

Export logistics knowledge
Interest in manufacturing technology
Experience with CRM/ERP systems (Microsoft Dynamics)

Knowledge, Skills and Abilities, Competencies

Excellent attention to accuracy and detail
Proficiency with Microsoft Office
Excellent verbal, written communication and interpersonal skills
Ability to multitask, prioritize and manage time effectively
Ability to build rapport with prospective customers/ customers
Accepts responsibility for quality of work

Identifies upsell and cross sell opportunities and takes appropriate action when required
Flexibility and adaptability

Compensation Range (Annual)

$55,000 to $65,000 (depending on level and location)

In an effort to comply with local legislation, as well as to provide greater transparency to candidates regarding cash compensation, Renishaw sets standard pay ranges for all U.S.-based roles as established by job function, level, and geographic location. Final offer amounts are determined by multiple factors, including candidate experience and expertise, as well as geographic location, and may vary from the amounts listed above.

Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Affirmative action employer of minorities, females, veterans, and individuals with disabilities.

Benefits

Renishaw offers a competitive, comprehensive benefits package for employees including health, dental and vision benefits, a 401K plan with company match, flexible spending accounts, life insurance, short- and long-term disability, vacation and personal time, paid company holidays and an employee assistance program.

Employment Type:

Regular

Time Type:

Full time

Requisition Number:

R9736 Field Service Coordinator (Open)

Reasonable Accommodation:

If you need any assistance seeking a job opportunity at Renishaw, or if you require reasonable accommodation with the application process, please call 847-286-9953 or contact us at [email protected].

Apply Now

Refine Your Search

field service jobs in perth, pkn

Field Service Coordinator

Field Service Area Controller (Dispatcher) or Trainee

Housing Assistant, Pullar House, Perth

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Production Operator - Dayshift

Field Interviewer - Perth

Office Supervisor

Production Operator - Backshift

Support Worker

Mobile Retail Senior Sales Assistant

SOC Analyst

Housing Technical Officer

Dual Fuel Smart Meter Engineer

Commissioning General Manager

Multiskilled Press Operator

Customer Account Manager

Asset Data Analyst

Sales Executive

Fire and Security Systems Technicians

Business Development Consultant - Aberdeen & Dundee

I want to receive the latest job alerts for field service in perth, pkn

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