Technical support occupations Work, Jobs in Radcliffe, Gtm (with Salaries)

2nd Line IT Engineer
MCS Group —Ormskirk
- £28,500 a year
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
IT Support Technician
Technology (IT) —Manchester
- £32,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
6d
IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
10d
Digital Systems Support and Training Officer
Greater Manchester Mental Health NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
1d
EUC Engineer
CGI —Manchester
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
Customer Support Technician - Gamma Business
Gamma —Manchester
- Full-time
- Customer service
- Computer literacy
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Manchester
- Full-time
- Customer service
- Windows
- Travel
Quick apply
Technical Support Agent Level 2
Custodia Technology Limited —Knutsford
- £32,000 a year
- Weekend availability
- Azure
- Computer Science
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
5d
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Azure
- Customer service
- Windows
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Windows
- Microsoft Office
4d
IT Support Technician
National Care Group —Clayton le Moors
- Up to £36,000 a year
- Hybrid work
- Azure
- Customer service
- Travel
- Paid training
- Referral programme
Quick apply
5d
2nd Line Support Engineer
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- In-person
14d
Operations / IT Apprentice
Verlingue —Manchester
- £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- SQL
- JavaScript
- APIs
- Free parking
- Annual leave
5d
Onsite IT Support Engineer
Daisy Communications LTD —Stockport
- £26,000 a year
- Full-time
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
12d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
System Support Specialist - North America
PHMG Careers —Manchester
- £29,000 a year
- Communication skills
- Gym membership
Quick apply
Technical Administrator
Remtek Systems Ltd —Salford
- £28,000 - £29,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
Quick apply

I want to receive the latest job alerts for technical support occupations in radcliffe, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line IT Engineer

MCS Group
Ormskirk

Quick apply

Job details

Permanent | Full-time
£28,500 a year

Benefits

Free parking
Company pension
Canteen
Company events
Private medical insurance
Gym membership
On-site parking

Qualifications

Microsoft Windows Server
Desktop support
Technical support
IT support
Customer relationship management
Computer networking
Communication skills
Active Directory

Full job description

THE ROLE

As an IT Engineer, you will handle escalated technical issues from the 1st line and junior engineers, working across desktop, server, network, Microsoft 365, and cloud services. You’ll be expected to resolve complex tickets independently, assist with onboarding and configuration tasks, and contribute to service improvements. This is a hands-on technical role ideal for someone confident in managing varied issues and progressing within a busy MSP environment.

KEY RESPONSIBILITIES

- Take ownership of escalated service tickets and ensure timely, effective resolution.

- Troubleshoot and resolve technical issues across endpoints, servers, cloud, and networking.

- Manage incidents and service requests within agreed SLAs.

- Assist with onboarding of new users, sites, and services for existing clients.

- Provide onsite support where required.

- Identify and escalate recurring problems or critical issues to senior engineers.

- Support and mentor junior members of the service desk team.

- Work closely with the 1st line and project teams to ensure consistent service delivery.

- Contribute to internal documentation, knowledge base, and technical processes.

- Deliver clear, helpful updates to clients throughout the ticket lifecycle.

- Provide guidance and reassurance, ensuring a professional and responsive service.

- Build positive client relationships through excellent service and communication.

EXPERIENCE AND SKILLS NEEDED

- Minimum 2–3 years’ experience in a technical support role, ideally in an MSP or similar environment.

- Strong technical knowledge across Microsoft 365, Windows Server, Active Directory, desktop support, and basic networking.

- Experience with RMM tools and ticketing systems.

- Comfortable resolving complex issues independently.

- Calm under pressure and able to manage. competing priorities.

- Strong written and verbal communication skills

- Certifications such as CompTIA, Microsoft, or networking credentials (desirable but not essential).

Pay: £28,500.00 per year

Benefits:

Canteen
Company events
Company pension
Free parking
Gym membership
On-site parking
Private medical insurance

Application question(s):

Why would you like to work at MCS?

Experience:

MSP / IT support: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in radcliffe, gtm

2nd Line IT Engineer

1st Line IT Service Desk Engineer

Customer Support – Technical Support Specialist

IT Support Technician

IT Support Engineer

Digital Systems Support and Training Officer

EUC Engineer

Customer Support Technician - Gamma Business

IT Service Desk/Site Engineer

Technical Support Agent Level 2

End User Support Engineer I

IT Support Analyst

IT Support Technician

2nd Line Support Engineer

Operations / IT Apprentice

Application Support Engineer

Onsite IT Support Engineer

IT Technician

System Support Specialist - North America

Technical Administrator

I want to receive the latest job alerts for technical support occupations in radcliffe, gtm

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected