Infrastructure engineer Work, Jobs in Rochester, Ken (with Salaries)

2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
EUC Senior Engineer (North Kent/Chelmsford)
Essex Police and Kent Police —Chelmsford
- £41,856 - £49,716 a year
- Full-time
- Microsoft Word
- Azure
- Annual leave
5d
Specialist Data Engineer
Financial Ombudsman Service —London
- £58,075 - £75,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- APIs
14d
Senior Lead Software Engineer - Python, Data, Cloud, AIML
JPMorganChase —London
- Full-time
- System design
- Master's degree
- AWS
Senior Data Engineer - Reference Data (Assistant Vice President)
Jefferies & Company, Inc. —London
- Full-time
- SQL
- AWS
- Financial services
Lead Software Engineering - Java -ETT - Options Algorithmic Trading
JPMorganChase —London
- Full-time
- Software troubleshooting
- System design
- Java
Software Engineer II - Cloud Platform Engineering - Chase UK
JPMorganChase —London
- Full-time
- DevOps
- Java
- AWS
12h
Platform Engineer II
Entain —London
- Full-time
- Hybrid work
- DevOps
- Java
- AWS
- Annual leave
Principal Software Engineer - Data and AI - Accelerator Business
JPMorganChase —London
- Full-time
- Azure
- Java
- Master's degree
Lead Software Engineering - C++
JPMorganChase —London
- Full-time
- Computer Science
- Engineering
- System design
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Principle Platform Engineer - Python Expert
J&T Business Consulting —London
- APIs
- Linux
- Python
Quick apply
Lead Backend Engineer (Routing Squad)
HIVED —London
- Full-time
- Hybrid work
- System design
- AWS
- Analysis skills
Data Platform Engineering Manager
kraken —Cyprus Station
- Full-time
- Java
- Master's degree
- AWS
GCP Architect - GCP, Security, Rego Policies - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Scripting
Security Architect - Security, GCP, Rego Policies - London, UK
Photon —London
- Computer Science
- Bachelor's degree
- Scripting
Security Leads - London, UK
Photon —London
- Computer Science
- Analysis skills
- Bachelor's degree
Senior Algorithm Engineer
Ki —London
- Full-time
- Hybrid work
- Project management
- Machine learning
- Python
Quick apply
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
10d
IT Field Engineer
Beechwood School —Royal Tunbridge Wells
- £32,000 - £35,000 a year
- Full-time
- Computer Science
- Windows
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
9d

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2nd Line Helpdesk Engineer - Basildon or Yateley Office

Arc -
Basildon

Apply Now

Job details

£28,000 - £38,000 a year

Qualifications

Microsoft Windows Server
Operating systems
Customer service
Firewall
Computer networking
SharePoint
IT
VMWare
Active Directory
Intune

Full job description

bout Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:

Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

infrastructure engineer jobs in rochester, ken

2nd Line Helpdesk Engineer - Basildon or Yateley Office

EUC Senior Engineer (North Kent/Chelmsford)

Specialist Data Engineer

Senior Lead Software Engineer - Python, Data, Cloud, AIML

Senior Data Engineer - Reference Data (Assistant Vice President)

Lead Software Engineering - Java -ETT - Options Algorithmic Trading

Software Engineer II - Cloud Platform Engineering - Chase UK

Platform Engineer II

Principal Software Engineer - Data and AI - Accelerator Business

Lead Software Engineering - C++

1st Line Support Technician

Principle Platform Engineer - Python Expert

Lead Backend Engineer (Routing Squad)

Data Platform Engineering Manager

GCP Architect - GCP, Security, Rego Policies - London, UK

Security Architect - Security, GCP, Rego Policies - London, UK

Security Leads - London, UK

Senior Algorithm Engineer

Junior IT Support Engineer – MSP Helpdesk - Full Time

IT Field Engineer

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