1st line support Work, Jobs in Mobberley, Chs (with Salaries)

1st Line Support Technician
Pure Innovations —Stockport
- £26,664 a year
- Full-time
- Azure
- Windows
- Travel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
6d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Management Trainee - North West
SIXT —Knutsford
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
IT Support Technician
Technology (IT) —Manchester
- £32,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
8d
Service Inbound Analyst
Bright HR Limited —Manchester
- Up to £26,500 a year
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Sales Support - Asset Finance
Allica Bank —Manchester
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
13d
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee discount
Quick apply
14d
Helpdesk Operative
Bauer Media Outdoor —Bolton
- £26,000 a year
- Weekend availability
- Hybrid work
- IT
- Phone etiquette
- Free parking
Quick apply
6h
Duty and Advice Social Worker
Oldham Council —Oldham
- £42,839 - £47,181 a year
- Hybrid work
- Free parking
- Annual leave
TechOps Generalist - 12 Month FTC
Kraken —Manchester
- Hybrid work
- AWS
- Computer networking
- APIs
Quick apply
PI Technical Claims Team Leader (12 Month FTC)
1st Central —Manchester
- £45,000 - £47,000 a year
- Full-time
- Management
- Customer service
- Computer literacy
6d
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
Student & College Services Administrator and Switchboard Operator (Term Time Only +2 weeks) - Fixed Term until April 2027
Hopwood Hall —Rochdale
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Social Worker
Oldham Council —Oldham
- £39,152 - £42,840 a year
- Analysis skills
- Annual leave
- Employee discount
Operational Safeguarding Lead
The Academy of St Nicholas —Garston
- From £43,089.84 a year
- Full-time
- Experience working with children
- Bachelor's degree
- In-person
Quick apply
Exams, Data & Privacy Officer
Windsor Academy Trust —Stoke-on-Trent
- £16,865 - £18,320 a year
- Part-time
- School
Associate Director of Retail - South
GOOUTDOORS —Bury
- Full-time
- Microsoft Office
- Mentoring
- Leadership
Quick apply
13d
English Teacher
Oldham Council —Oldham
- £32,916 - £51,048 a year
- English
10d
Technician - Equine (21.6 Hours p/w)
Hopwood Hall —Manchester
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply

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1st Line Support Technician

Pure Innovations -
Stockport

Quick apply

Job details

Full-time
£26,664 a year
6 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee assistance programme
Employee discount
Gym membership
Flexible schedule
Referral programme
On-site parking

Qualifications

Driving Licence
Azure
Operating systems
Windows
Network Protocols
CompTIA Network+
IT support
Cloud computing
CompTIA A+
Intune

Full job description

IT Support Technician 1st Line

Salary: £26,664

Contract: Permanent

Hours: 35 hours per week

Location: Stockport (Travel required throughout GM)

Responsible to: Senior IT Support Technician

Additional: Must be a driver and have use of a car for business purposes

Mileage: 45p per mile

Role Purpose:

Pure Innovations is a charity based in Stockport working throughout Greater Manchester delivering services within local communities. You will work within the IT Team to ensure we have an IT infrastructure that is fit for purpose and able to meet the strategic aims of the business whilst providing quality support to staff and those who access services.

Core Responsibilities:

Set up, configure, and deploy IT equipment including laptops, desktops, mobile devices, printers, and peripherals.

· Wipe, re-image, and re-purpose devices in line with organisational and data security policies.

· Issue IT equipment to staff, ensuring accurate records are maintained.

· Deliver IT inductions and training for new staff, ensuring they are confident using organisational systems and tools.

· Maintain accurate asset inventories and assist with stock management of IT equipment and accessories.

· Assist with user account creation, password resets.

· Support the implementation of IT projects and upgrades as directed by the IT Manager.

· Ensure all IT activities comply with organisational policies, GDPR, and cybersecurity best practices.

· Manage assigned tickets to a successful resolution in a timely manner.

· Escalate complex technical issues to senior 2nd Line IT Support Technician.

Work closely with colleagues to ensure SLA compliance and a smooth handover

between team.

Contribute to IT roadmaps and highlight opportunities for improvement.
Maintain accurate documentation that others can easily understand and use.
To uphold, understand and adhere to all policies and procedures identified by Pure Innovations Ltd.
To uphold Pure’s key values: Respectful, Aspirational, Responsive and Inclusive in everything we do.
To report any safeguarding concerns to a designated safeguarding officer/lead.
Any other reasonable tasks as directed by your line manager.

Person Specification

Qualifications and training

· GCSEs (or equivalent) including:

English – Grade 4/C or above

Maths – Grade 4/C or above

· A degree essential at 2:1 or above in any discipline or Level 3 qualification in IT (or equivalent)

· CompTIA A+

· CompTIA Network+

· Microsoft Certified: Modern Desktop Administrator Associate (or equivalent Microsoft 365 certification)

Experience

· Minimum of 2 years’ experience in IT Support Technician role

Knowledge

· Proficiency in operating systems – Windows

· Familiarity with 365 Office package

· Strong knowledge of network protocols

· Familiarity with cloud computing – Azure

· Familiarity with Intune Device Management

Why Join us?

Rewarding career pathways and progression opportunities with an award-winning organisation, which puts people first (not profits).
Full Induction, training & Development programmes.
Leadership development program recognised by Chartered Management Institute.
Flexible working hours (subject to the needs of the service).
22 days holiday rising to 30 days after 5 years’ service (pro rata for part-time staff) + Bank Holidays.
Health Benefits including Simply Health cover, dental treatment plan cover or gym membership up to £200 per year. (after completion of probationary period).
Bonus birthday holiday after 5 years’ service.
Company events and fun days out.
Discount at Catering Outlets and Pure Innovation products on Etsy.
Employee Assistance Programme- 24-hour helpline for support and advice.
Nest pension Scheme-salary sacrifice basis. Pure also makes a % contribution to the scheme.
Mental Health at work first aiders to offer guidance and Support when required.

Pay: £26,664.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
On-site parking
Referral programme

Experience:

IT support: 1 year (required)

Licence/Certification:

UK driving licence and access to a vehicle for business use (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in mobberley, chs

1st Line Support Technician

1st Line Service Desk Technician

1st Line Support Engineer

Management Trainee - North West

IT Support Technician

Service Inbound Analyst

Sales Support - Asset Finance

IT Infrastructure Support Technician

Helpdesk Operative

Duty and Advice Social Worker

TechOps Generalist - 12 Month FTC

PI Technical Claims Team Leader (12 Month FTC)

3rd Line Support Engineer

Student & College Services Administrator and Switchboard Operator (Term Time Only +2 weeks) - Fixed Term until April 2027

Social Worker

Operational Safeguarding Lead

Exams, Data & Privacy Officer

Associate Director of Retail - South

English Teacher

Technician - Equine (21.6 Hours p/w)

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