Technical analyst Work, Jobs in Coatbridge, Nlk (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
SAP Basis Application Support
CGI —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- ERP systems
- Communication skills
Quick apply
Security Operations Centre (SOC) Analyst
Safer Group —Port Glasgow
- £28,000 - £31,000 a year
- Full-time
- Computer literacy
- English
- In-person
- Free parking
- Sick pay
Quick apply
12d
Data and Information Analyst
The Wheatley Group —Glasgow
- £52,176 - £56,270 a year
- Call to connect
- SQL
- Analysis skills
- Continuous improvement
- Employee assistance programme
Technical Analyst
NTT Data UK —Glasgow
- Analysis skills
- Communication skills
QC Analyst
NextPharma —Livingston
- Full-time
- Microsoft Office
- Quality control
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
22h
Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Communication skills
- Annual leave
Quick apply
3d
Cyber Security Analyst - Tier 2
Gamma —Glasgow
- Weekend availability
- Hybrid work
- Computer Science
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Specialist Analytical Development
NextPharma GmbH —Livingston
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Life insurance
11d
Technical Analyst
NTT Ltd —Glasgow
- Analysis skills
- Communication skills
Cyber Security Analyst
Aggreko —Glasgow
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
14d
Interim, Analyst Revenue Accounting (initially 12mths FTC)
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave
Cyber Security Analyst - Tier 2
Pragma —Glasgow
- Weekend availability
- Hybrid work
- Computer Science
- Travel
- Communication skills
- Annual leave
- Employee discount
Digital Business Analyst
The Wheatley Group —Glasgow
- £56,270 - £60,357 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
4d
Analyst Revenue Accounting
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave
IT System Analyst
Thistle Seafoods —Uddingston
- Microsoft Excel
- ERP systems
- Maintenance
Analyst Hotel Accounting
Hilton —Glasgow
- Full-time
- Oracle
- Hotel
- Analysis skills
- Employee stock purchase plan
- Annual leave
Business Analyst- BI
Aggreko —Glasgow
- Full-time
- SQL
- Communication skills
- Annual leave
- Employee assistance programme
Information & Cyber Security Specialist
William Grant & Sons —Cumbernauld
- Full-time
- Microsoft Access
- Analysis skills
- Travel
- Employee assistance programme
4d

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Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical analyst jobs in coatbridge, nlk

Technical Support Analyst

SAP Basis Application Support

Security Operations Centre (SOC) Analyst

Data and Information Analyst

Technical Analyst

QC Analyst

Transfers Operations Analyst - 12 Month FTC

Cyber Security Analyst - Tier 2

Specialist Analytical Development

Technical Analyst

Cyber Security Analyst

Telephony and Connectivity Analyst

Interim, Analyst Revenue Accounting (initially 12mths FTC)

Cyber Security Analyst - Tier 2

Digital Business Analyst

Analyst Revenue Accounting

IT System Analyst

Analyst Hotel Accounting

Business Analyst- BI

Information & Cyber Security Specialist

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