Performance analyst Work, Jobs in Frome, Som (with Salaries)

Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply
Service Oversight Analyst - 12mth FTC
M&G plc —Bath
- Full-time
- Annual leave
Junior Treasury Analyst
Paragon Banking Group —Street
- Part-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
2h
Environmental Data Analyst - 12 month FTC
Bristol Waste Company —Bristol
- £335,000 - £340,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Quick apply
CSIRT Engineer (Cyber Security Incident Response Team)
OVO Energy —Bristol
- £56,000 - £75,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Quick apply
PMO, Reporting and Digital Systems Consultant
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Data Science Lead - 12 month FTC
Unite Students —Bristol
- Sales
- Marketing
- SQL
- Annual leave
- Employee assistance programme
FP&A Manager
Newell Brands —Bristol
- Full-time
- Microsoft Excel
- ERP systems
- English
Quick apply
Senior Finance Analyst (12 Month Fixed Term Contract)
Zellis —Bristol
- Microsoft Excel
- ERP systems
- Accounting
- Annual leave
3d
Engineering Manager
NMI —Bristol
- £80,000 - £100,000 a year
- Full-time
- Remote
- Computer Science
- Engineering
- Bachelor's degree
- Employee assistance programme
- Employee discount
Quick apply
Principal Java Engineer - Backend Platform
Hawk-Eye Innovations (HEI) —Bristol
- £76,340 - £100,340 a year
- Full-time
- Hybrid work
- Java
- AWS
- Contracts
- Annual leave
- Employee discount
Senior Product Manager
RAC —Bristol
- Hybrid work
- Management
- Analysis skills
- Machine learning
1d
Commercial Support Coordinator (6 Month Fixed Term Contract / Secondment)
Screwfix —Yeovil
- Hybrid work
- Employee discount
- Flexible schedule
6d
AECOM Advisory - Senior Director
AECOM —Bristol
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Project Director - Controls Analytics
AECOM —Bristol
- Full-time
- Hybrid work
- Engineering
- Leadership
Senior Product & Merchandising Manager
Vivobarefoot —Bristol
- Hybrid work
- Merchandising
- Leadership
Principal Consultant (Business Architecture)
Amentum —Bristol
- Full-time
- Military
- Business development
- Employee assistance programme
1d
Data Engineer
ASSYSTEM —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- Analysis skills
- Annual leave
- Work from home
Quick apply
Lasernet Document Analyst (18m FTC)
Rotork —Bath
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Azure
- Agile
Quick apply
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply

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performance analyst jobs near frome, som

Lead Service Desk Analyst

Rotork -
Bath

Quick apply

Job details

Full-time

Qualifications

Performance management
Continuous improvement
ITIL
IT support
ServiceNow
Leadership
Communication skills

Full job description

Job Description

Join us as a Lead Service Desk Analyst, where you’ll play a key role in supporting and guiding a high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, you’ll combine hands-on technical expertise with strong leadership to keep operations running smoothly, support strong operational performance and contribute to continuous improvement—all while ensuring best-in-class service aligned to ITIL standards and SLAs.

What You’ll Do

Lead, mentor, and support a team of Service Desk Analysts, acting as the senior escalation point for complex issues
Support the day-to-day coordination of Service Desk activities, ensuring smooth delivery aligned with ITIL 4 best practices.
Support workload coordination, prioritisation, and ticket flow to help the team meet SLAs
Drive a culture of accountability, collaboration, and customer-focused support
Work closely with the Global Service Desk Manager to support consistent standards, tools, and performance expectations.
Use ServiceNow and reporting insights to identify operational improvement opportunities and support better day-to-day service delivery.
Identify trends and contribute to continuous improvement, automation, and knowledge-sharing initiatives.

Qualifications

What You’ll Bring

Proven experience in a Service Desk or IT support leadership role
Strong technical troubleshooting skills with a hands-on approach
Knowledge of ITIL frameworks and service management best practices
Experience leading a team, including performance management and development of direct reports.
Experience with ServiceNow (or similar tools) and performance reporting
A passion for continuous improvement, team development, and delivering excellent customer experience
Strong communication and stakeholder management skills

Why Join Us?

Be a key player in shaping global service delivery standards
Work in a collaborative, fast-paced environment with real impact
Opportunities to drive innovation, automation, and service improvement

Additional Information

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.

Quick apply

Refine Your Search

performance analyst jobs in frome, som

Lead Service Desk Analyst

Service Oversight Analyst - 12mth FTC

Junior Treasury Analyst

Environmental Data Analyst - 12 month FTC

CSIRT Engineer (Cyber Security Incident Response Team)

PMO, Reporting and Digital Systems Consultant

Data Science Lead - 12 month FTC

FP&A Manager

Senior Finance Analyst (12 Month Fixed Term Contract)

Engineering Manager

Principal Java Engineer - Backend Platform

Senior Product Manager

Commercial Support Coordinator (6 Month Fixed Term Contract / Secondment)

AECOM Advisory - Senior Director

Project Director - Controls Analytics

Senior Product & Merchandising Manager

Principal Consultant (Business Architecture)

Data Engineer

Lasernet Document Analyst (18m FTC)

Senior Analyst - Data Enrichment

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