Continuous improvement manager Work, Jobs in Weston Super Mare, Som (with Salaries)

Project Officer - Customer Contact Improvement
Newport City Council —Newport
- £38,220 - £41,771 a year
- Full-time
- Customer service
- Research
- Analysis skills
12h
Project Manager [Business Continuity]
Network Rail —Cardiff
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Communication skills
- Employee discount
7d
Senior Project Manager - VBHC
Aneurin Bevan University Health Board —Cwmbran
- £50,129 - £57,365 a year
- Full-time
- Management
- Analytics
12d
Welsh Development Manager
Nadara —Cardiff
- £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Mentoring
9d
Manufacturing Supervisor
TRICEL —Weston-super-Mare
- Full-time
- Supervising experience
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
12d
Programme Director
Safran —Cwmbran
- Full-time
- Management
- Engineering
- Project management
- Employee assistance programme
Operational Excellence Project Manager
Amentum —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Employee assistance programme
- Flexible schedule
13d
Production Manager
Refresco —Bridgwater
- Monday to Friday
- Communication skills
Quick apply
Production Manager-Cardiff,UK
Arjo —Cardiff
- Engineering
- Bachelor's degree
- Continuous improvement
1d
Project Manager
Framatome —Bristol
- Full-time
- Microsoft Powerpoint
- Management
- Engineering
- Annual leave
- Employee assistance programme
Quick apply
9d
Workshop manager M/W
Equans —Bridgwater
- Maintenance
- Team management
- HVAC
Governance & Improvement Quality Engineer
Dalkia —Bridgwater
- Research
- Continuous improvement
- No degree
1d
Business Change Manager
SSE —Bristol
- Customer service
- Employee discount
Production Manager
Foodlab Wales —Pontyclun
- Full-time
- Continuous improvement
- Quality control
- In-person
Quick apply
7d
Client Programme Manager
Burges Salmon —Bristol
- Business development
- Continuous improvement
- Time management
Chief Operating Officer
Matter. —Bristol
- Hybrid work
- Up to 50% travel
- ERP systems
- Travel
- Annual leave
- Employee assistance programme
PMO Ops - Engineering
Safran —Cwmbran
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
- Employee assistance programme
Project Controls Manager
KBR —Bristol
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Mentoring
Quality Officer
MM Group —Newport
- Full-time
- Communication skills
Business Growth Manager
Right at Home UK —Cardiff
- £38,000 - £40,000 a year
- Business development
- Travel
- Recruiting
- Annual leave
Quick apply
1d

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Project Officer - Customer Contact Improvement

Newport City Council -
Newport

Apply Now

Job details

Full-time
£38,220 - £41,771 a year
12 hours ago

Qualifications

Urdu
Report writing
Report generation
Stakeholder collaboration
Customer service
Stakeholder liaison
Arabic
Bengali
Research
Change management
Analysis skills
Project management
Continuous improvement
Change leadership
Project management experience
Punjabi
Analytics

Full job description

Salary

Grade 8 SCP 27 - 31 £38,220 - £41,771 pro rata

Contractual hours

Basis

Full time

Region

Annual - £30,000 and over (Pro rata)

Package

Fixed term until 31 August 2027

Job category/type

Finance

Date posted

05/08/2026

Job reference

NCC010948

Post No. POSN004431 - Project Officer - Customer Contact Improvement

We are looking for a proactive and motivated Project Officer (Customer Contact Improvement) to help shape and improve how customers experience our services.

This is an exciting opportunity to lead and support initiatives that improve customer experience, reduce avoidable contact and enhance operational efficiency across the Council. Working collaboratively with a wide range of teams and stakeholders, you will identify opportunities for change, develop practical solutions and help embed a culture of continuous improvement with the customer at its heart.

In this role you will:

Lead and support customer contact.
Identify opportunities to redesign processes and improve service delivery.
Produce reports, recommendations and management information for stakeholders.
Work closely with digital and data teams to ensure solutions are evidence-based and aligned to wider strategic goals.

We are looking for someone who has:

Experience of supporting or leading change and improvement initiatives.
Strong analytical, research and problem-solving skills.
Experience of analysing data and producing clear reports and recommendations.
A good understanding of customer service, process improvement and project working.

Responsible to the Customer Services Manager, you will also ideally have:

A relevant professional qualification, or equivalent experience in service improvement or business process review
Experience of project management methods and delivering measurable outcomes
Knowledge of data protection and information management principles

We encourage applications from individuals who can communicate effectively in Urdu, Punjabi, Bengali, Arabic, Welsh as well as English.

We are currently hiring for a full-time position, fixed term up until 31 August 2027.

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values – Fairness for all, Making a difference, Being responsible, Working together

Apply Now

Refine Your Search

continuous improvement manager jobs in weston super mare, som

Project Officer - Customer Contact Improvement

Project Manager [Business Continuity]

Senior Project Manager - VBHC

Welsh Development Manager

Manufacturing Supervisor

Programme Director

Operational Excellence Project Manager

Production Manager

Production Manager-Cardiff,UK

Project Manager

Workshop manager M/W

Governance & Improvement Quality Engineer

Business Change Manager

Production Manager

Client Programme Manager

Chief Operating Officer

PMO Ops - Engineering

Project Controls Manager

Quality Officer

Business Growth Manager

I want to receive the latest job alerts for continuous improvement manager in weston super mare, som

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