Client services manager Work, Jobs in Bradwell, Bkm (with Salaries)

Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Free parking
- Sick pay
Quick apply
Sales Resources Coordinator
Arnold Clark —Milton Keynes
- From £0.01 a year
- Monday to Friday
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
Quick apply
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
12d
Project Manager
Network Rail —Milton Keynes
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- PMP
- No degree
- Budgeting
- Free parking
- Annual leave
21h
Key Account & Client Relations Manager
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
Quick apply
8d
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
Project Manager Services Coordinator
Vertiv —Bedford
- Continuous improvement
- In-person
- Communication skills
Client Service Assistant Manager
TC-Group —Milton Keynes
- Full-time
- Hybrid work
- Accounting
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Resident Liaison Officer
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
22h
Account Manager
Air IT —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Annual leave
- Employee assistance programme
Strategic Relationship Manager
FCDO Services —Hanslope
- £58,209 - £66,877 a year
- Full-time
- Business development
- Presentation skills
- No degree
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
Quick apply
Administrator
OCS Group —Aylesbury
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
8d
New Business Development Manager
Wireless Logic mdex GmbH —Milton Keynes
- Hybrid work
- Sales
- Microsoft Office
- Communication skills
Inside Sales - Inspection & Maintenance
KOMPAN —Milton Keynes
- Hybrid work
- Data entry
- Organisational skills
- Communication skills
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
8d
B2B Telesales
Midpoint Communications —Bletchley
- £25,000 - £35,000 a year
- Full-time
- Salesforce
- In-person
Quick apply
Senior Account Manager - Home Counties / London
Yell Ltd —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
- Remote
- Business development
- Employee assistance programme
- Life insurance
Quick apply
Account Manager - Custodial
ASSA ABLOY —Olney
- CRM software
- Databases
Commissioning Manager (National)
MaPS —Bedford
- £68,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme

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Client Services Coordinator - Temporary

Ingram Content Group -
Bradwell

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
GCSE
Administrative support experience
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Clerical experience
Supply chain customer service

Full job description

Company Description

Ingram Content Group (ICG) is hiring for a Temporary Client Services Coordinator to contribute to our Ingram IPS team in based in Milton Keynes. In this role you will work in a team to provide customer service and assistance with orders and inquiries.

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Fixed term contract for 6 months

37.5 hours per week, Monday - Friday

Key Responsibilities:

To respond appropriately and swiftly to orders, admin requests, enquiries, return requests, problems and special requests from clients and customers, accelerating these to team leaders and managers where appropriate.
To ensure all telephone orders for both trade and individual customers are processed accurately within the in-house database as per the Customer’s requirements.
To make judgements upon delivery methods and select the correct option according to the customers’ requirements.
To liaise with other departments within the Company with regards to problematic orders/accounts.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To ensure service level agreements with clients are adhered to and where possible improved upon.
To act as an advocate within Ingram for the service needs and expectations of clients and customers.
To provide accurate information to customers on behalf of the Publisher client relating to title, stock and returns procedures and policies.
Communicate clearly and positively with other departments and colleagues within Ingram about customer and client needs and expectations.
To take responsibility for the swift resolution of queries relating to any aspect of our service and to communicate actions back to clients and customers including effective management and responses to email and telephone enquiries, ensuring all enquiries have been followed through to completion and customer is kept informed and up-to date until such time enquiry has been resolved.
To participate in Quality Control feedback to other departments in the Company.
To provide order processing support as and when required.

Qualifications

Required Qualifications:

Pass in English and Maths GCSE or Pass in Functional Skills English and Maths
1 year of customer/client services experience

Preferred Skills:

Competent with Microsoft Suite: Excel, Access, Word, and Outlook
Experience with administrative and clerical procedures
Clarity and conciseness in phone and email communication

Additional Information

Perks/Benefits:

Life Assurance
Company Pension Scheme
Company Sick Pay Scheme
Continuous Professional Development and Training Opportunities
Free onsite parking
Free Hot drinks
Service Awards

Quick apply

Refine Your Search

client services manager jobs in bradwell, bkm

Client Services Coordinator - Temporary

Sales Resources Coordinator

Client Onboarding Executive

Project Manager

Key Account & Client Relations Manager

Senior Account Manager

Project Manager Services Coordinator

Client Service Assistant Manager

Resident Liaison Officer

Account Manager

Strategic Relationship Manager

Customer Service Representative (Account Manager)

Administrator

New Business Development Manager

Inside Sales - Inspection & Maintenance

Contact Centre Operations Manager

B2B Telesales

Senior Account Manager - Home Counties / London

Account Manager - Custodial

Commissioning Manager (National)

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