Customer experience advisor Work, Jobs in Rustington, Wsx (with Salaries)

Contact Centre Customer Service Advisor
Fittleworth —Littlehampton
- £27,007 a year
- Full-time
- Customer service
- Phone etiquette
- Communication skills
- Employee assistance programme
- Employee discount
13d
Customer Services Advisor (Bank)
Nuffield Health —Brighton
- £13.10 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
- Free parking
14d
Service Advisor
Sussex Caravan Centre —Pulborough
- £28,000 - £30,000 a year
- Full-time
- Management
- AWS
- In-person
Quick apply
4d
Service Advisor
Richmond Motor Group —Portsmouth
- Up to £45,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Health & wellbeing programme
- Employee assistance programme
Quick apply
14d
Customer Service Advisor
Kaplan International —Brighton
- £26,500 a year
- Full-time
- Microsoft Word
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
13d
Customer Service Officer
ABM UK —Brighton
- £13.88 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
7d
B2B Sales Specialist
Motorway —Brighton
- £26,000 a year
- Full-time
- Sales
- Work from home
Quick apply
7d
Part-time Sales Assistant
Silver Scene Ltd —Brighton and Hove
- From £12 an hour
- Part-time
- In-person
- Communication skills
- Retail sales
- Store discount
- Employee discount
Quick apply
5d
Complaints Advisor
toob Ltd —Portsmouth
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
14h
Trainee Parts Advisor
Crawfords Group —Billingshurst
- From £12.71 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
Sales Advisor
The White Company —Chichester
- Customer service
- Employee discount
2d
Care Supervisor
McCarthy & Stone —Chichester
- £15.75 an hour
- Full-time
- In-person
- Employee discount
- Life insurance
Quick apply
12d
Customer Service Advisor
Wave Active Limited —Newhaven
- Up to £7,953.23 a year
- Part-time
- IT
- In-person
- Communication skills
- Employee discount
- Gym membership
Quick apply
1d
Centre Operations Manager
Bruce's —Ditchling
- £36,000 - £42,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
School Administrator Apprentice (Level 3)
Ark Schools —Portsmouth
- £12,914.04 a year
- Full-time
- Communication skills
- School
- Employee assistance programme
Tenancy Management Advisor
HYDE HOUSING ASSOCIATION —Chichester
- £28,500 - £33,500 a year
- Full-time
- Communication skills
Quick apply
1d
Sport Advisor
Decathlon UK —Brighton
- Part-time
- Communication skills
3d
Commercial Manager – Future Products (Autonomy)
BAE Systems —Portsmouth
- Contracts
- Business
- Leadership
Sales Consultant
ABI Interiors —Crawley
- From £28,000 a year
- Full-time
- Sales
- Salesforce
- In-person
- Employee discount
- Gym membership
Quick apply
1d
Sales Advisor - The Cosmetics Company Store - Gunwharf - 7.5 hours (1 day)
Estee Lauder —Portsmouth

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customer experience advisor jobs near rustington, wsx

Contact Centre Customer Service Advisor

Fittleworth -
Littlehampton

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Job details

Permanent | Full-time
£27,007 a year
13 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme

Qualifications

Customer service
Phone etiquette
Communication skills
Time management

Full job description

Role Summary

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. You will handle a variety of customer enquiries, resolve issues, and provide solutions that enhance customer satisfaction and loyalty. This role requires resilience, attention to detail, and a proactive approach to ensure an exceptional customer experience. The position is fast-paced and demands strong problem-solving skills, effective communication, and the ability to manage multiple tasks efficiently.

Key Responsibilities

Manage incoming calls and emails from clients and health care professionals.
Process incoming prescriptions and manage electronic prescriptions (EPS) orders.
Maintain external communication from clients and healthcare professionals, including Web Orders, My Pen and Caring.
Call GP surgeries to request outstanding prescriptions and follow up on orders
Register new clients onto our system, and process sample orders
Update client records, including cutting templates when needed.
Track missing deliveries and arrange returns or collections
Handle complaints. Resolve straight forward issues and escalate more complex cases to a Team Leader when necessary
Work towards KPIs including quality scores, efficiency, and customer satisfaction, with clear performance expectations set by the business
Keep client information confidential and follow all NHS guidelines, laws and company policies
Carry out any other tasks asked by your Team Leader/Manager

Skills and Experience

Proven ability to handle customer enquiries with patience, empathy, and friendly phone manner.
Experience working in a fast‑paced, high‑volume customer service role, managing multiple tasks efficiently.
Able to take initiative, work independently, and stay focused without close supervision.
Strong multitasking and time‑management skills, with the ability to prioritise effectively and meet deadlines.
Resilient, proactive team player with clear communication skills and a collaborative approach.
High attention to detail when processing orders, prescriptions, and updating client records.
Comfortable using various computer systems and quick to learn new software or tools.
Phone‑based customer service experience is desirable but not essential.

What we Offer

Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy)
8.5% employer pension contribution
Salary Sacrifice
Private healthcare options including for family members
Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools
25 days holiday plus bank holidays, with the option to buy and sell extra days
1 "Me Day" and 1 paid Volunteer Day every year
Support for families, including enhanced family- friendly policies
Employee Assistance Programme for everyday support
Refer a friend scheme if you bring great people into the team

About Us

Our ambition is to double the number of lives we impact, while making life more rewarding and dignified for the people who use our products and services. To achieve this, we focus on attracting, developing, rewarding and retaining great people, and on creating a high‑performing, inclusive working environment.

Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC), providing a discreet and reliable home dispensing service to more than 60,000 clients across the UK. We support people with a wide range of needs, including a cut‑to‑fit stoma product customisation service, ensuring care is tailored to each individual.

We are part of the wider JDS Family and are continuing through a period of rapid growth and transformation. Our services are delivered through a dedicated Customer Service Team and 38 dispensing centres nationwide.

At the heart of Fittleworth are our 360 employees, who live and breathe our core principles and proudly carry forward the Schneider legacy.

Apply Now

Refine Your Search

customer experience advisor jobs in rustington, wsx

Contact Centre Customer Service Advisor

Customer Services Advisor (Bank)

Service Advisor

Service Advisor

Customer Service Advisor

Customer Service Officer

B2B Sales Specialist

Part-time Sales Assistant

Complaints Advisor

Trainee Parts Advisor

Sales Advisor

Care Supervisor

Customer Service Advisor

Centre Operations Manager

School Administrator Apprentice (Level 3)

Tenancy Management Advisor

Sport Advisor

Commercial Manager – Future Products (Autonomy)

Sales Consultant

Sales Advisor - The Cosmetics Company Store - Gunwharf - 7.5 hours (1 day)

I want to receive the latest job alerts for customer experience advisor in rustington, wsx

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