Customer success manager Work, Jobs in Houston, Rfw (with Salaries)

Client Services Manager
Kew Demand Business Services —Glasgow
- £3,200 - £3,800 a month
- Full-time
- CRM software
- Marketing
- English
- Free parking
Quick apply
14d
Customer Success Manager
Spire Global —Glasgow
- Hybrid work
- English
- Communication skills
- Employee stock purchase plan
- Annual leave
11d
Customer Success Manager
Spire —Glasgow
- Hybrid work
- English
- Communication skills
- Employee stock purchase plan
- Annual leave
12d
Capture Manager
Leidos —Glasgow
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
Customer Service Advisor Glasgow
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
11d
Key Account Manager
JamesFisher —Inchinnan
- Sales
- Travel
- Organisational skills
12d
Customer Experience Manager
Sainsbury's —Irvine
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
3h
SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d)
NTT Ltd —Glasgow
5d
Field Based Account Manager
Yellowcom Ltd —Glasgow
- £30,000 - £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Annual leave
Quick apply
7d
Sales Account Manager
Clear Business —Glasgow
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Employee discount
Quick apply
10d
Business Development Executive - Broker Support
Shawbrook —Glasgow
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
1d
Customer and Trading Manager - Nightshift
Sainsbury's —Glasgow
- From £31,700 a year
- Night shift
- Customer service
- Retail management
- Leadership
- Employee discount
5d
Deputy Manager
Home Bargains —Clydebank
- £34,551 a year
- Customer service
- Team management
- Retail management
- Store discount
- Annual leave
Quick apply
10d
Account Coordinator
JLL —Glasgow
- Microsoft Office
Customer and Trading Manager - Online
Sainsbury's —Glasgow
- From £31,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
1d
Internal Sales Account Manager
GAP Group —Glasgow
- Full-time
- CRM software
- Sales
- Organisational skills
3h
Business Development Manager
Aspire Technology Solutions —Glasgow
- £35,000 - £45,000 a year
- Full-time
- Sales
- Travel
- IT
- Free parking
- Annual leave
Quick apply
Strategic Account Manager - North
Münchener Rückversicherungs-Gesellschaft —Glasgow
- Hybrid work
- Business development
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Sales - Supervisor 12 hour
New Look —Glasgow
- 12 hour shift
- Microsoft Word
- Communication skills
Senior Account Handler - Public Sector
Gallagher —Glasgow
- Microsoft Office
- Contracts
- Employee stock purchase plan
- Life insurance

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customer success manager jobs near houston, rfw

Client Services Manager

Kew Demand Business Services
Glasgow

Quick apply

Job details

Permanent | Full-time
£3,200 - £3,800 a month
14 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

CRM software
Business Management
Report generation
Stakeholder collaboration
Marketing
Client engagement
Stakeholder liaison
Internal department liaison
English
Risk management
Relationship management
Communications
Management reporting
Business
Account management
Leadership
Communication skills

Full job description

About the Role:

Glasgow is a major centre for professional services, business operations, and client support, and at Kew Demand Business Services, we help organisations strengthen customer relationships, improve service delivery, and manage complex client requirements.

We are looking for a Client Services Manager who can oversee key accounts, coordinate service delivery, and ensure clients receive consistent, professional, and responsive support.

You will work closely with account teams, operations staff, project managers, commercial specialists, and senior stakeholders to maintain strong client relationships and deliver agreed service outcomes.

Why Work With Us?

The Environment:

Our office is located in central Glasgow, providing a professional setting for client meetings, team collaboration, and business operations.

Client Ownership:

You will have meaningful responsibility for client satisfaction, service quality, account performance, and the coordination of ongoing support.

Varied Portfolio:

You will work with clients across different sectors, each with distinct operational needs, service expectations, and commercial priorities.

Professional Growth:

You will have opportunities to strengthen your skills in account management, stakeholder engagement, commercial planning, service improvement, and team coordination.

Key Responsibilities:

Client Relationship Management:

Build and maintain strong working relationships with assigned clients, acting as a primary point of contact for service matters, operational updates, and ongoing support.

Service Delivery:

Coordinate internal teams to ensure services are delivered accurately, professionally, and within agreed timelines and standards.

Account Reviews:

Prepare and lead regular client review meetings covering performance, service quality, outstanding actions, risks, and future requirements.

Issue Resolution:

Investigate service concerns, coordinate corrective action, and ensure clients receive clear and timely updates.

Stakeholder Coordination:

Work with internal departments, suppliers, project teams, and commercial contacts to manage client requirements and resolve operational challenges.

Performance Monitoring:

Track service levels, client satisfaction, response times, delivery quality, and other key account measures.

Commercial Support:

Assist with renewals, pricing discussions, service changes, contract reviews, and opportunities to expand existing client relationships.

Client Onboarding:

Coordinate the introduction of new clients, ensuring requirements, responsibilities, timelines, and service expectations are clearly documented.

Service Improvement:

Identify recurring issues, gather client feedback, and recommend practical improvements to strengthen service delivery.

Reporting:

Prepare account reports, service summaries, performance updates, and presentations for clients and internal stakeholders.

Risk Management:

Identify risks affecting client relationships, delivery commitments, service quality, and commercial performance.

Team Coordination:

Guide account support staff and coordinate cross-functional activity to ensure client priorities are understood and addressed.

Documentation:

Maintain accurate client records, meeting notes, action plans, service agreements, escalation details, and account history.

Retention:

Support client retention by building trust, resolving concerns, and demonstrating consistent value through reliable service.

What We Are Looking For:

Experience:

At least 5 years of experience in client services, account management, service delivery, customer success, business operations, or a related professional role.

Education:

A degree in Business Management, Marketing, Communications, Operations Management, or a related discipline is preferred.

Client Management Skills:

Strong ability to manage client expectations, build professional relationships, and handle sensitive or complex service discussions.

Commercial Awareness:

Good understanding of service contracts, account growth, client retention, pricing considerations, and business performance.

Communication Skills:

Strong spoken and written English is required, together with the confidence to communicate with clients, internal teams, and senior stakeholders.

Problem Solving:

Ability to assess service issues, coordinate practical solutions, and maintain client confidence during difficult situations.

Reporting Skills:

Experience preparing client reports, performance summaries, presentations, and action plans.

Leadership Skills:

Ability to coordinate internal teams, guide support staff, and influence delivery without relying solely on formal authority.

Organisation:

Ability to manage several client accounts, changing priorities, deadlines, meetings, and service commitments.

Systems Knowledge:

Experience with customer relationship management platforms, service management tools, Microsoft Office, reporting systems, or similar business software is preferred.

Mindset:

You are organised, commercially aware, and client-focused. You take ownership of service outcomes, communicate clearly, and remain calm when managing competing priorities, difficult conversations, and urgent client needs.

Pay: £3,200.00-£3,800.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in houston, rfw

Client Services Manager

Customer Success Manager

Customer Success Manager

Capture Manager

Customer Service Advisor Glasgow

Key Account Manager

Customer Experience Manager

SAP Customer Success Manager - Japanese Multi-National Clients (f/m/d)

Field Based Account Manager

Sales Account Manager

Business Development Executive - Broker Support

Customer and Trading Manager - Nightshift

Deputy Manager

Account Coordinator

Customer and Trading Manager - Online

Internal Sales Account Manager

Business Development Manager

Strategic Account Manager - North

Sales - Supervisor 12 hour

Senior Account Handler - Public Sector

I want to receive the latest job alerts for customer success manager in houston, rfw

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