Technical support Work, Jobs in Mathern, Mon (with Salaries)

Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
1st Line NOC Engineer, UK
Indigo Telecom Group —Magor
- Monday to Friday
- Analysis skills
- Communication skills
- Time management
Process Assistant - Automation
Sopra Steria —Newport
- £27,000 a year
- Hybrid work
- Communication skills
- Annual leave
2d
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Critical Environment Technical Trainer
Microsoft —Newport
- £42,000 - £71,900 a year
- Full-time
- Azure
- Microsoft Office
- Project management
- Work from home
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
11d
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
12d
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
3d
Technical Support Consultant - Payroll/Pension
Lumera —Bristol
- Hybrid work
- Microsoft Office
IT Support Technician
Minda Kubota Engineering & Farm Solutions Ltd —Bristol
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
4d
IT Apprentice
Magnera Corporation —Lydney
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
7d
Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply
L2 Support Engineer
NCR —Bath
- £35,000 a year
- Full-time
- Windows
- AWS
- Analysis skills
- Employee stock purchase plan
- Employee discount
7d
IT Support Technician
Plimsoll Productions —Bristol
- Full-time
- Software troubleshooting
- Windows
Quick apply
IT Operations Specialist
Airbus Operations Limited —Bristol
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
12d
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Windows
- Microsoft Office
- Travel
4d
IT SPECIALIST (NETWORK)
US Defense Information Systems Agency —Corsham
- £90,925 - £118,204 a year
- Overtime
- Remote
- Customer service
- Military
- Project management
2d

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Technical Support Consultant

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

English
Technical support
Human resources
Payroll
HRIS
Customer support

Full job description

About the role

About the role

As a Technical Support Consultant, you’ll provide expert 2nd line support across our HRIS platform, helping resolve technical issues and deliver a seamless customer experience.

This is a 2nd line technical support role for someone who loves getting to the bottom of a problem. You’ll be the expert our customers and colleagues turn to when something isn’t working in our HR information systems – investigating, diagnosing and resolving issues across the product suite.

You won’t do it alone. We work in pods: small, multi-disciplinary teams that bring Technical Support, Customer Support and Service Delivery together around a shared group of customers. You’ll sit at the heart of that pod, owning issues end to end and taking real pride in how quickly and clearly customers get the answers they need. Responsiveness and resolution times matter here – and so does looking after the people behind every ticket.

You’ll collaborate closely with Product, Development and Infrastructure teams, while building deep product expertise and supporting customers and colleagues with best‑practice guidance.

Why apply

Team: Be part of a collaborative, customer focused team where you can make a real impact
Growth: Build valuable experience in a growing HR tech space with exposure to modern platforms
Impact: Gain variety and development opportunities across support, projects and technical delivery

What you’ll be doing

• Investigating and resolving technical issues across our HRIS platform, within agreed SLAs.

Owning cases from first contact to resolution, keeping customers updated every step of the way.
Working shoulder to shoulder with your pod – Customer Support and Service Delivery – to deliver a seamless experience.
Digging into root causes and feeding back so the same issues don’t come round again.
Partnering with Product Development and IT Infrastructure on the trickier, more complex problems.
Sharing your knowledge – coaching colleagues and customers, and championing improvements that make life easier for everyone.

Skills & experience

What you’ll bring

A solid background in HRIS technical support, supporting external customers or partners.
A track record of working to SLAs with a genuine focus on responsiveness and resolution.
Sharp diagnostic and problem-solving instincts – you enjoy untangling complex issues.
The knack for turning technical detail into clear, plain-English answers.
Confident communication and the ability to build trust with customers and colleagues alike.
A collaborative, team-first attitude.

Payroll knowledge? A real plus – but not essential. If you’ve got the technical support skills and the right attitude, we’ll support you to learn the rest.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

A career packed with opportunity, in a stable and growing company.
A comprehensive programme of learning and development.
Competitive base salary.
25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
Private medical insurance.
Life assurance 4x salary.
Enhanced pension with up to 8.5% employer contributions.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

technical support jobs in mathern, mon

Technical Support Consultant

1st Line NOC Engineer, UK

Process Assistant - Automation

Customer Support Advisor

Critical Environment Technical Trainer

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Customer Service Advisor

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

Service Desk Advisor (First Line Helpdesk)

Senior Application Support Engineer

Technical Support Consultant - Payroll/Pension

IT Support Technician

IT Apprentice

Lead Service Desk Analyst

L2 Support Engineer

IT Support Technician

IT Operations Specialist

Software Support Agent - Payroll

2nd Line IT Support Technician

IT SPECIALIST (NETWORK)

I want to receive the latest job alerts for technical support in mathern, mon

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