Performance analyst Work, Jobs in Beckington, Som (with Salaries)

Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
Investment Partnership Relationship Analyst
M&G plc —Bath
- Full-time
- Contracts
- Financial services
- Negotiation
- Annual leave
Business Analyst
Forestry Commission —Bristol
- £40,388 a year
- Full-time
- Hybrid work
- Microsoft Access
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
6d
Senior/Principal Wind Energy Yield Analyst
AECOM —Bristol
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
Service Oversight Analyst - 12mth FTC
M&G plc —Bath
- Full-time
- Annual leave
Energy Analyst Apprentice
Optimised Group —Bristol
- From £18,000 a year
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Life insurance
Environmental Data Analyst - 12 month FTC
Bristol Waste Company —Bristol
- £335,000 - £340,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Quick apply
Operational Reporting Analyst
apetito —Portbury
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Free parking
- Employee discount
6d
CSIRT Engineer (Cyber Security Incident Response Team)
OVO Energy —Bristol
- £56,000 - £75,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Quick apply
Deputy Programme Manager Instrumented Live Training (Area Weapon Effects Simulation) (ILT-A)
Cubic Corporation —Salisbury
- Full-time
- PMP
- Engineering
- Project management
PMO - Senior Risk Analyst
ACEPP —Bristol
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Construction experience
- Relocation assistance
- Employee discount
PMO, Reporting and Digital Systems Consultant
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
SEO Specialist / Senior Marketing Executive
Fanatic —Bristol
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- SQL
- JavaScript
- APIs
- Health & wellbeing programme
- Employee discount
Quick apply
Consultant - Manager, HR Consulting, Defence & Security, Human Capital
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Human resources
- IT
Product Advisory, Commerce, Manager, Deloitte Digital
Deloitte —Bristol
- Hybrid work
- Data analysis skills
- Software development
- Agile
Senior Software Engineer
Toumetis —Bristol
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- DevOps
- AWS
- JavaScript
- Flexible schedule
Quick apply
Senior Finance Analyst (12 Month Fixed Term Contract)
Zellis —Bristol
- Microsoft Excel
- ERP systems
- Accounting
- Annual leave
3d
Data Product Owner
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Travel
Engineering Manager
NMI —Bristol
- £80,000 - £100,000 a year
- Full-time
- Remote
- Computer Science
- Engineering
- Bachelor's degree
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for performance analyst in beckington, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Lead Service Desk Analyst

Rotork -
Bath

Quick apply

Job details

Full-time

Qualifications

Performance management
Continuous improvement
ITIL
IT support
ServiceNow
Leadership
Communication skills

Full job description

Job Description

Join us as a Lead Service Desk Analyst, where you’ll play a key role in supporting and guiding a high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, you’ll combine hands-on technical expertise with strong leadership to keep operations running smoothly, support strong operational performance and contribute to continuous improvement—all while ensuring best-in-class service aligned to ITIL standards and SLAs.

What You’ll Do

Lead, mentor, and support a team of Service Desk Analysts, acting as the senior escalation point for complex issues
Support the day-to-day coordination of Service Desk activities, ensuring smooth delivery aligned with ITIL 4 best practices.
Support workload coordination, prioritisation, and ticket flow to help the team meet SLAs
Drive a culture of accountability, collaboration, and customer-focused support
Work closely with the Global Service Desk Manager to support consistent standards, tools, and performance expectations.
Use ServiceNow and reporting insights to identify operational improvement opportunities and support better day-to-day service delivery.
Identify trends and contribute to continuous improvement, automation, and knowledge-sharing initiatives.

Qualifications

What You’ll Bring

Proven experience in a Service Desk or IT support leadership role
Strong technical troubleshooting skills with a hands-on approach
Knowledge of ITIL frameworks and service management best practices
Experience leading a team, including performance management and development of direct reports.
Experience with ServiceNow (or similar tools) and performance reporting
A passion for continuous improvement, team development, and delivering excellent customer experience
Strong communication and stakeholder management skills

Why Join Us?

Be a key player in shaping global service delivery standards
Work in a collaborative, fast-paced environment with real impact
Opportunities to drive innovation, automation, and service improvement

Additional Information

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.

Quick apply

Refine Your Search

performance analyst jobs in beckington, som

Lead Service Desk Analyst

Senior Analyst - Data Enrichment

Investment Partnership Relationship Analyst

Business Analyst

Senior/Principal Wind Energy Yield Analyst

Service Oversight Analyst - 12mth FTC

Energy Analyst Apprentice

Environmental Data Analyst - 12 month FTC

Operational Reporting Analyst

CSIRT Engineer (Cyber Security Incident Response Team)

Deputy Programme Manager Instrumented Live Training (Area Weapon Effects Simulation) (ILT-A)

PMO - Senior Risk Analyst

PMO, Reporting and Digital Systems Consultant

SEO Specialist / Senior Marketing Executive

Consultant - Manager, HR Consulting, Defence & Security, Human Capital

Product Advisory, Commerce, Manager, Deloitte Digital

Senior Software Engineer

Senior Finance Analyst (12 Month Fixed Term Contract)

Data Product Owner

Engineering Manager

I want to receive the latest job alerts for performance analyst in beckington, som

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected