Technical account Work, Jobs in Wem, Shr (with Salaries)

IT Helpdesk Technician
Interior Products Group (Morland) —Welshpool
- £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
Quick apply
2d
Practice Accounts Assistant
KC Accountancy Services —Llanfyllin
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- English
- QuickBooks
Quick apply
7d
Assistant Accountant
Proximo Holdings Limited —Chester
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data entry
- Referral programme
Quick apply
Sales Account Manager (Interior design & Contract curtain fabrics)
Premier Voile —Shrewsbury
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
Quick apply
9d
Water Hygiene Account Manager
Environmental Essentials Ltd —Newcastle-under-Lyme
- £45,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Bachelor's degree
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Asset Performance Advisor - 35896
Environment Agency —Shrewsbury
- £43,198 a year
- Part-time
- Presentation skills
- IT
- Leadership
- Flexible schedule
Paid Media Account Director
Croud —Shrewsbury
- £45,530 - £54,030 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Quick apply
Enforcement Officer / Environmental Health Practitioner
Cheshire East Council —Crewe
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Time management
- Annual leave
- Employee assistance programme
9d
Sales Administrator
Carrier —Telford
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Building Services Engineer
Grosvenor Group —Chester
- Weekend availability
- Engineering
- Maintenance
- Microsoft Office
Security Detection & Response II
Bank of America —Chester
- Full-time
- SQL
- APIs
- Communication skills
Senior Group Financial Reporting Accountant
Instem —Stone
- Hybrid work
- Microsoft Excel
- Organisational skills
- Employee assistance programme
- Life insurance
Senior Flood Risk Engineer
Ringway Jacobs —Crewe
- Engineering
- Business
- Employee assistance programme
- Employee discount
Quick apply
Highways Maintenance Operative
Amey Ltd —Stone
- Employee discount
Quick apply
Category Manager
Cheshire East Council —Crewe
- £48,072 - £54,994 a year
- Full-time
- Hybrid work
- Contracts
- Negotiation
- Annual leave
- Employee assistance programme
9d
Senior Accountant
Telford and Wrekin Council —Telford
- £46,142 - £49,282 a year
- Hybrid work
- Management
- ERP systems
- Leadership
- Free parking
- Employee discount
2d
Specialist teacher HI or VI
Cheshire East Council —Crewe
- £32,916 a year
- Call to connect
- School
- Annual leave
- Employee assistance programme
Senior Engineer
Ringway Jacobs —Crewe
- AutoCAD
- Engineering
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
PAM Sales Engineer, England
CyberIAM Holdings —Chester
- Sales
- Communication skills
Sales Consultant - Regional Sales - CH, CW, LL
SMC Corporation (UK) Ltd —Chester
- Full-time
- Sales
- Travel
Quick apply

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IT Helpdesk Technician

Interior Products Group (Morland)
Welshpool

Quick apply

Job details

Permanent | Full-time
£35,000 a year
2 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

TCP
Azure
Customer service
Windows
DHCP
Continuous improvement
CompTIA Network+
IT support
Computer networking
DNS
Organisational skills
IT
IP networking
TCP/IP
Communication skills
Active Directory
CompTIA A+
Intune
Help desk
VPN

Full job description

Role Overview

We are seeking an experienced and proactive IT Helpdesk Technician to provide first and second-line support across a growing manufacturing and distribution business. The successful candidate will be responsible for supporting users, maintaining IT infrastructure, troubleshooting technical issues, deploying hardware, and assisting with the administration of Microsoft cloud technologies and business applications.

The role requires excellent communication skills, strong technical troubleshooting abilities and a customer-focused approach. The position offers exposure to a wide range of technologies including Microsoft 365, Azure, networking, security, wireless infrastructure, ERP systems and e-Commerce platforms.

Key Responsibilities:

End User Support

Provide 1st and 2nd line IT support to users across multiple sites.
Troubleshoot hardware, software, networking and connectivity issues.
Manage helpdesk tickets and ensure timely resolution of incidents and service requests.
Escalate issues to third-party vendors where appropriate.
Provide remote and onsite support to users.

Microsoft 365 & Cloud Administration

Administer Microsoft Entra ID (Azure AD).
Manage user accounts, passwords, security groups and permissions.
Support Microsoft Intune device management.
Troubleshoot Conditional Access policies and authentication issues.
Assist with Microsoft 365 administration and licensing.

Infrastructure & Networking

Troubleshoot DNS, DHCP, TCP/IP and general network connectivity issues.
Support wired and wireless networks.
Diagnose VPN and site-to-site connectivity problems.
Assist with firewall administration and security configuration.
Maintain infrastructure documentation.

Device Management

Build, configure and deploy Windows laptops and desktop PCs.
Install and configure software and business applications.
Maintain hardware inventory and asset records.
Support printers, scanners and peripheral devices.

Security & Compliance

Support endpoint security solutions.
Assist with device encryption management.
Monitor security alerts and vulnerabilities.
Follow company cybersecurity policies and best practices.

Business Systems Support

Provide user support for:
D365 Finance & Operations
D365 Commerce
BarTender
Docentric
Access HR, Payroll and Learning Management Systems (LMS)

Project Work

Assist with Windows upgrades and device deployments.
Support infrastructure projects.
Contribute to IT continuous improvement initiatives.

Essential Skills & Experience:

Technical Skills

Strong knowledge of:
Microsoft Windows 11
Active Directory
DNS
DHCP
TCP/IP Networking
Microsoft Azure
Microsoft Entra ID
Microsoft Intune
VPN technologies
Wi-Fi and Wireless Networks

Experience

Minimum 3-5 years' experience in an IT Support or Helpdesk role.
Experience deploying and configuring PCs and laptops.
Experience troubleshooting networking and connectivity issues.
Experience supporting Microsoft 365 environments.
Experience supporting multiple business locations.

Soft Skills

Excellent communication skills.
Strong customer service approach.
Methodical troubleshooting abilities.
Ability to prioritise workload and manage multiple tasks.
Ability to work independently with minimal supervision.
Strong documentation and organisational skills.

Infrastructure

WatchGuard Firewalls
MikroTik RouterBoards
Ubiquiti Wireless Equipment
ESET Endpoint Security

Business Applications

D365 Finance & Operations
D365 Commerce
BarTender
Docentric
Access HR, Payroll and LMS Systems

Certifications (Desirable)

Microsoft Fundamentals (MS-900/AZ-900)
CompTIA Network+
CompTIA A+
Microsoft Endpoint Administrator

Salary dependant on experience.

Hours:

8am - 5pm Mon - Thurs

8am - 2.30pm - Friday (from home)

Pay: £35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical account jobs in wem, shr

IT Helpdesk Technician

Practice Accounts Assistant

Assistant Accountant

Sales Account Manager (Interior design & Contract curtain fabrics)

Water Hygiene Account Manager

Asset Performance Advisor - 35896

Paid Media Account Director

Enforcement Officer / Environmental Health Practitioner

Sales Administrator

Building Services Engineer

Security Detection & Response II

Senior Group Financial Reporting Accountant

Senior Flood Risk Engineer

Highways Maintenance Operative

Category Manager

Senior Accountant

Specialist teacher HI or VI

Senior Engineer

PAM Sales Engineer, England

Sales Consultant - Regional Sales - CH, CW, LL

I want to receive the latest job alerts for technical account in wem, shr

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