First officer Work, Jobs in Compton, Ham (with Salaries)

Customer Service Officer
BRC Jobs —Eastleigh
- £15.27 - £19.84 an hour
- Full-time
- Data entry
- Organisational skills
- Communication skills
- Referral programme
Quick apply
13d
Complaints Officer
BRC Jobs —Eastleigh
- £17.00 - £22.13 an hour
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Referral programme
Quick apply
3d
Shared Lives Administrative Officer
Hampshire County Council —Fareham
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Home Connections New Build Officer
Abri —Eastleigh
- £33,897.26 a year
- Full-time
- Travel
14d
Centre Support Officer
Hampshire County Council —Southampton
- £27,780 - £30,564 a year
- Weekend availability
- Microsoft Word
- Management
- Customer service
- Annual leave
6d
Information, Advice & Guidance (IAG) Duty Officer - 9 month maternity cover
The Avenues Group —Fareham
- Monday to Friday
- Hybrid work
- Administrative experience
- IT
- Communication skills
Quick apply
DWP Appeals Presenting Officer
Department for Work and Pensions —Southampton
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
3d
Estates Officer
Forestry England —Lyndhurst
- £33,854 a year
- Part-time
- English
- Free parking
- Employee discount
14d
Housing Scheme Officer
Neighbourhood &Tenancy Services (South) —Southampton
- £24,857 a year
- Full-time
Quick apply
9h
Project Assurance Officer
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
9d
- Housing Adviser (On Campus)
University of Winchester —Winchester
- £25,249 - £26,707 a year
- Full-time
- Hybrid work
- University
- Communication skills
1d
Home Connections New Build Officer - 12 Month Fixed Term Contract
Abri —Eastleigh
- £33,897.26 a year
- Full-time
- Travel
14d
SIA Event Security (SIA Door Supervisor)
CR2 Security Group —Southampton
- From £15.07 an hour
- Part-time
- First Aid Certification
- In-person
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Access Arrangements and Examination Administrator
Havant & South Downs College —Alton
- £24,703.40 a year
- Full-time
- CRM software
- English
- Maths
Apprentice Marine Engineer
Svitzer —Southampton
- Full-time
- School
14d
Senior Administrative Assistant
Hampshire County Council —Gosport
- £25,186 - £26,244 a year
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Employee assistance programme
Patient Outcomes Officer
IWT PHU Single Corporate Service —Newport
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Word processing
- Writing skills
Quick apply
Security Officer (Nights)
Quilter —Southampton
- Full-time
- Conflict management
- Communication skills
9d
Bid Patrol Relief officer
ASEL —Southampton
- £16.35 an hour
- Weekend availability
- Hospitality
- Customer service
- First Aid Certification
- Employee assistance programme
Estates Officer
Forestry Commission —Lyndhurst
- £33,854 a year
- Full-time
- Management
- Presentation skills
- Continuous improvement
13d

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Customer Service Officer

BRC Jobs
Eastleigh

Quick apply

Job details

Full-time
£15.27 - £19.84 an hour
13 days ago

Benefits

Referral programme

Qualifications

Social housing experience
Customer service call handling
Inbound customer enquiry call handling
Appointment booking and call handling
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Job Title: Customer Contact Advisor
Type: Temporary
Location: Eastleigh / Bracknell
Salary: £15.27 - £19.84 an hour
Hours: Full Time, 37 hours

BRC are working closely with a leading housing organisation to recruit a Customer Contact Advisor on a temporary basis. This is an excellent opportunity for someone with strong customer service experience who enjoys helping people and resolving a wide range of housing-related enquiries in a fast-paced contact centre environment.

This role involves delivering an excellent front-line customer service by handling enquiries via telephone, face-to-face and digital channels. You will resolve a broad range of housing enquiries, provide advice and support to residents, and ensure customers receive a prompt, professional and high-quality service.

Duties:

Act as the first point of contact for customers via telephone, face-to-face and digital channels.
Resolve a wide range of customer enquiries, aiming to achieve first-contact resolution wherever possible.
Diagnose and raise responsive repair requests, arrange appointments and liaise with contractors.
Provide advice and support regarding anti-social behaviour, tenancy queries and rent accounts.
Book appointments for surveyors, housing officers, income officers and contractors.
Record and update customer information accurately on internal systems.
Follow up on complex enquiries to ensure they are resolved to a high standard.
Carry out administration tasks relating to customer enquiries and case resolution.
Keep up to date with policies, procedures and housing services to provide accurate advice.
Identify customer vulnerabilities and ensure services are delivered appropriately.
Contribute ideas to improve customer service and team performance.

Requirements:

Previous experience in a contact centre, customer service or front-line service role.
Excellent communication and customer service skills.
Ability to remain calm and professional in challenging situations.
Strong administrative and organisational skills with excellent attention to detail.
Experience using IT systems to accurately record customer information.
Ability to work to targets and manage a busy workload.
A proactive approach with the ability to take ownership of customer enquiries.
Experience within social housing or a housing-related environment would be advantageous

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

first officer jobs in compton, ham

Customer Service Officer

Complaints Officer

Shared Lives Administrative Officer

Home Connections New Build Officer

Centre Support Officer

Information, Advice & Guidance (IAG) Duty Officer - 9 month maternity cover

DWP Appeals Presenting Officer

Estates Officer

Housing Scheme Officer

Project Assurance Officer

- Housing Adviser (On Campus)

Home Connections New Build Officer - 12 Month Fixed Term Contract

SIA Event Security (SIA Door Supervisor)

Access Arrangements and Examination Administrator

Apprentice Marine Engineer

Senior Administrative Assistant

Patient Outcomes Officer

Security Officer (Nights)

Bid Patrol Relief officer

Estates Officer

I want to receive the latest job alerts for first officer in compton, ham

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