Senior reporting analyst Work, Jobs in Hulme, Gtm (with Salaries)

Technical Support Supervisor
Itecnologies IT Services Ltd —Manchester
- £3,200 - £5,000 a month
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Finance Analyst
EG On The Move Ltd —Blackburn
- £36,000 - £45,000 a year
- 8 hour shift
- Microsoft Excel
- Organisational skills
- Accounting
- Free parking
- Annual leave
Quick apply
7d
Data Administrator
Change Grow Live —Manchester
- £26,296.03 a year
- Microsoft Word
- Word processing
- IT
- Employee discount
- Referral programme
8d
Commercial Finance Manager
Epredia —Runcorn
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Microsoft Office
EMEA Principal Benefits Analyst
Waters Corporation —Wilmslow
- Analysis skills
- Bachelor's degree
- Human resources
- Life insurance
14d
BPA Implementation Analyst
Royal London —Alderley Edge
- Management
- Contracts
- Annual leave
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
Senior Lead Consultant
GAIS Consulting Group Ltd. —Manchester
- £69,420.00 - £84,234.77 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Mentoring
- Health & wellbeing programme
- Flexitime
Quick apply
Security Business Analyst
MAK Integrated Services LTD —Manchester
- £46,747.61 - £54,710.03 a year
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
- Free parking
Quick apply
7d
PMO Data Analyst
Nexperia Germany GmbH —Manchester
- Full-time
- Doctoral degree
- Data analysis skills
- Project management
- Annual leave
- Employee assistance programme
11d
Senior Payroll Operations Manager
Network Rail —Manchester
- £55,596 - £67,813 a year
- Full-time
- Hybrid work
- Oracle
- Project management
- Continuous improvement
- Annual leave
- Employee discount
13d
Senior Test Analyst
Royal London —Alderley Edge
- Azure
- Communication skills
- Annual leave
5d
Pricing Analyst
Autotrader —Manchester
- £35,000 - £42,500 a year
- Microsoft Powerpoint
- Care plans
- Communication skills
7d
Healthcare Data Analyst & Web developer
Harley Street Mental Health —Altrincham
- £30,000 - £32,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply
2d
Management Accountant (in practice)
MWA Accounting —Manchester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Accounting
- In-person
- Gym membership
- Flexible schedule
Quick apply
13d
Capacity Forecast Analyst
Live Nation —Manchester
- Full-time
- Data analysis skills
- Analysis skills
- IT
Regulatory Reporting Analyst
DF Capital —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
14d
AI Solutions Business Analyst
ServisBOT —Manchester
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Engineering
- Work from home
Quick apply
5d
Senior Policy Adviser, Arts Infrastructure
Department for Culture, Media and Sport —Manchester
- £41,565 - £50,608 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Regulatory Reporting & Stress Testing Analyst
DF Capital —Manchester
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
14d

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Technical Support Supervisor

Itecnologies IT Services Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£3,200 - £5,000 a month
9 days ago

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Flexitime
Company pension
Canteen
Company events
Private medical insurance

Qualifications

Customer service
Windows
Technical support
Microsoft Office
IT support
IT
Leadership
Communication skills
Active Directory

Full job description

Job Summary

Itecnologies IT Services Ltd is seeking a proactive and experienced Technical Support Supervisor to lead our technical support team while ensuring exceptional service delivery for clients and end users. This role is ideal for an experienced IT support professional with strong leadership skills who can oversee daily support operations, mentor technicians, improve service quality, and ensure timely resolution of technical issues across hardware, software, networks, and cloud-based systems.

What You'll Do

Supervise the day-to-day operations of the technical support team.
Monitor service desk performance and ensure support requests are resolved within agreed service levels (SLAs).
Provide technical guidance and escalation support for complex IT issues.
Coach, mentor, and develop technical support analysts and engineers.
Allocate workloads, manage schedules, and optimise team productivity.
Maintain high standards of customer service and client satisfaction.
Troubleshoot hardware, software, operating system, network, cloud, and user account issues.
Collaborate with infrastructure, cybersecurity, systems, and project teams to resolve technical incidents.
Produce performance reports, support metrics, documentation, and process improvement recommendations.
Identify opportunities to improve support workflows, knowledge bases, automation, and operational efficiency.
Ensure compliance with IT policies, security procedures, and industry best practices.

Requirements

Experience in technical support, IT service desk, help desk, desktop support, systems administration, IT operations, or a related field is preferred.
Previous supervisory, team leader, or senior technical support experience is highly desirable.
Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, networking fundamentals, hardware support, and cloud technologies.
Familiarity with ITSM platforms, ticketing systems, remote support tools, and service management frameworks.
Excellent troubleshooting, analytical, communication, and customer service skills.
Ability to prioritise multiple technical issues while leading a fast-paced support team.
Experience using Microsoft Office, IT monitoring tools, reporting platforms, and knowledge management systems.
Relevant IT certifications such as CompTIA, Microsoft, ITIL, Cisco, or equivalent are advantageous.
Applicants with strong technical leadership and IT support experience are encouraged to apply.

Why Work With Us

Competitive salary package.
Supportive and collaborative working environment.
Career progression into IT management and leadership roles.
Ongoing technical training and professional certification support.
Opportunity to work with diverse technologies and business clients.

Pay: £3,200.00-£5,000.00 per month

Benefits:

Canteen
Casual dress
Company events
Company pension
Cycle to work scheme
Flexitime
Health & wellbeing programme
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

senior reporting analyst jobs in hulme, gtm

Technical Support Supervisor

Finance Analyst

Data Administrator

Commercial Finance Manager

EMEA Principal Benefits Analyst

BPA Implementation Analyst

PMO Analyst

Senior Lead Consultant

Security Business Analyst

PMO Data Analyst

Senior Payroll Operations Manager

Senior Test Analyst

Pricing Analyst

Healthcare Data Analyst & Web developer

Management Accountant (in practice)

Capacity Forecast Analyst

Regulatory Reporting Analyst

AI Solutions Business Analyst

Senior Policy Adviser, Arts Infrastructure

Regulatory Reporting & Stress Testing Analyst

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