Customer service manager Work, Jobs in Kinross, Pkn (with Salaries)

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)
Halley Stevensons Ltd —Dundee
- From £1 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Life insurance
Quick apply
Client Relations Manager
Nucleus Financial —Edinburgh
- £30,000 - £31,000 a year
- Full-time
- Hybrid work
- Financial services
- Annual leave
Quick apply
Office Manager
Red Wolf Electrical —Edinburgh
- £14.00 - £16.50 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Flexitime
- Work from home
Quick apply
23h
Team Leader
Serco Plc —Perth
- £39.37 an hour
- 8 hour shift
- Continuous improvement
- Communication skills
Account Manager
LKQ Corporation —Perth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Hospitality Floor Manager
Loch Leven's Larder —Kinross-shire
- From £28,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Customer Experience Manager
Sainsbury's —Stirling
- From £32,700 a year
- Management
- Leadership
- Employee discount
Business Manager
Lithia —Falkirk
- Sales
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Territory Account Manager Edinburgh
Diversey —Edinburgh
- Full-time
- Salesforce
- Travel
- Hand tools
Quick apply
1d
Client Relations Manager - Key Accounts
Nucleus Financial Group —Edinburgh
- Customer service
- Microsoft Office
- IT
- Annual leave
Duty Manager
LKQ Corporation —Kirkcaldy
- Full-time
- Training & development
- Annual leave
- Employee assistance programme
17h
Client Relations Manager - Core Client Relations team
Nucleus Financial Group —Edinburgh
- Customer service
- Microsoft Office
- IT
- Annual leave
Value Stream Delivery Lead
Computershare —Edinburgh
- Full-time
- Hybrid work
- Conflict management
- Work from home
3d
Assistant Store Manager
Greens Retail —Kirkcaldy
- £29,120 a year
- Full-time
- In-person
- Retail management
- Leadership
- Store discount
- Employee discount
Quick apply
1d
Floor Manager
Frasers —Dundee
- £35,950 a year
- Full-time
- Customer service
- Merchandising
- Retail management
- Employee discount
Quick apply
Department Manager, Edinburgh
& Other Stories —Edinburgh
- Full-time
- Sales
- English
- Leadership
- Employee discount
Quick apply
Operations Manager
Comex 2000 UK Ltd —Livingston
- Continuous improvement
- Team management
Quick apply
9d
Assistant Store Manager
Miniso —Edinburgh
- £30,000 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Store discount
- Employee discount
Quick apply
1d
Account Manager- Bare Minerals- Boots Fort Kinnaird- 22.5
Orveon Global Ltd UK —Edinburgh
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Food Manager
Sainsbury's —Stirling
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount

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customer service manager jobs near kinross, pkn

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Halley Stevensons Ltd -
Dundee

Quick apply

Job details

Permanent | Full-time
From £1 a year

Benefits

Company pension
Life insurance
On-site parking

Qualifications

Sales
Customer service
CIPS
ERP systems
Logistics
Sales administration
Numeracy
Production planning
B2B
B2B sales
IT
Leadership
Communication skills

Full job description

Looking for a career where your work really matters – and where you’ll share in the success of the business? Join us at world leading specialists in waterproofed textiles Halley Stevensons, a proud employee-owned company, where every team member has a real stake in our future.

About the role

Do you have a passion for providing exceptional customer service and continuous improvement? We're searching for a dedicated Customer Experience Manager to align customer commitments, production plans & dispatch activity.

Role purpose

To lead the fulfilment function from order confirmation through production planning, delivery management, logistics coordination and dispatch. The Customer Experience Manager ensures that customer orders are visible, prioritised, planned, progressed and shipped in line with realistic commitments.

The role requires strong commercial understanding, practical knowledge of manufacturing processes, and the ability to coordinate across Sales, Production, QC, Operations, Warehouse and Finance. It should improve delivery reliability, customer communication, order book control and cost-effective logistics performance.

Key responsibilities

Management of the following functions and team

Order Fulfilment - ensure customer orders, specifications, delivery dates, pricing references and special requirements are accurately captured and communicated.

Production planning & scheduling - translate customer demand and delivery priorities into a practical production plan with Production and Operations colleagues.

Logistics, shipping and dispatch - experience coordinating production plans, order priorities, delivery dates and cross-functional planning meetings.

Essential Knowledge, Skills & Experience

Order Fulfilment

· Order-to-dispatch processes in a manufacturing or product supply environment.

· Customer order management and delivery-promise discipline.

· Commercial trade-offs between service, cost, margin and operational feasibility.

· KPI reporting for OTIF, late orders, backlog, dispatch accuracy and freight cost.

Production planning & scheduling

· Production planning basics, including capacity, sequencing, lead times and bottlenecks.

· Stock, WIP and finished-goods understanding

· How quality holds, rework, material shortages and machine downtime affect customer delivery.

Logistics, shipping & dispatch

· Transport booking, dispatch coordination & delivery documentation.

Desirable Experience

Textiles or technical products - experience in textiles, fabric finishing, coating, technical fabrics, apparel/fabric supply, chemicals, packaging, paper, industrial consumables or other batch/process manufacturing.

B2B manufacturing - experience in made-to-order, batch, small-run or customer-specific production environments.

Production planning systems - experience using ERP, MRP, scheduling, demand planning or warehouse/order management systems.

Export and international logistics - understanding of export documentation, customs information, Incoterms, freight forwarders or customer-specific shipping requirements.

S&OP / planning rhythm - experience supporting sales and operations planning, order book reviews or structured demand/capacity meetings.

Customer service leadership - experience leading customer service, sales administration or order management teams in a B2B setting.

Inventory and WIP control - experience improving stock accuracy, WIP visibility, ageing orders or dispatch readiness.

Continuous improvement - Lean, 5 Whys, process mapping, visual management or other practical improvement tools.

Qualifications

Essential - good general education, with strong numeracy, literacy, IT and communication skills. Demonstrable experience in fulfilment, logistics, planning, customer operations or manufacturing coordination.

Desirable - supply chain, logistics, business, operations management, CIPS, APICS/CPIM, Lean or project/process improvement qualification

Package offered

Salary - competitive salary - depending on qualifications & experience

Bonus - discretionary non-contractual bonus may be considered.

Benefits - Pension Contributions, Life Insurance, 32 days holiday & on-site parking

Working hours - 37hrs per week, Monday to Friday

Relocation support - may be considered for the right candidate

Employee Owned Company - eligible to become a beneficiary of the Trust after 12 months of employment.

At Halley Stevensons we’re not just colleagues – we’re co-owners. That means we’re all working together towards the same goal, and we all share in the rewards. If you’re looking for a role where you can grow, learn, and contribute to something bigger, this could be the perfect fit.

Interested? Apply now, advising of salary expectations, and you could become part of an employee-owned team where your work – and your voice – counts.

Job Types: Full-time, Permanent

Pay: From £1.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in kinross, pkn

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Client Relations Manager

Office Manager

Team Leader

Account Manager

Assistant Hospitality Floor Manager

Customer Experience Manager

Business Manager

Territory Account Manager Edinburgh

Client Relations Manager - Key Accounts

Duty Manager

Client Relations Manager - Core Client Relations team

Value Stream Delivery Lead

Assistant Store Manager

Floor Manager

Department Manager, Edinburgh

Operations Manager

Assistant Store Manager

Account Manager- Bare Minerals- Boots Fort Kinnaird- 22.5

Food Manager

I want to receive the latest job alerts for customer service manager in kinross, pkn

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