Technical support Work, Jobs in Wickwar, Gls (with Salaries)

Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Product Operations Assistant - Rail
One Big Circle —Bristol
- £26,500 a year
- Full-time
- Google Suite
- Customer service
- Microsoft Office
Quick apply
IT Apprentice
Magnera Corporation —Lydney
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
3d
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
13d
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Prep IT Lead (with classroom support)
Cheltenham College —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Classroom experience
- Employee discount
- Gym membership
4d
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
10d
Technical Customer Service Specialist
fasthosts —Gloucester
- £27,250 a year
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
1st Line NOC Engineer, UK
Indigo Telecom Group —Magor
- Monday to Friday
- Analysis skills
- Communication skills
- Time management
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
17h
3rd Line Network Support Specialist - Rolls Royce
BT —Bristol
- Management
- Travel
- In-person
- Gym membership
4d
Technical Support Consultant - Payroll/Pension
Lumera —Bristol
- Hybrid work
- Microsoft Office
Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply
12d
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
6d
ERP Support Specialist NAV
Amcor —Bristol
- Full-time
- Azure
- ERP systems
- Microsoft Office
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
1d
IT Field Engineer
St Edward’s School Cheltenham —Cheltenham
- £32,000 - £35,000 a year
- Full-time
- Computer Science
- Windows
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
21h
IT Platforms Technician
hireful —Bristol
- £55,000 - £60,000 a year
- Full-time
- Azure
- SharePoint
- IT
- Annual leave
Quick apply
4d

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Technology Support Technician

Semperian Group -
Bristol

Apply Now

Job details

Full-time
Up to £30,000 a year

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Software troubleshooting
Customer service
Windows
Remote access software
Organisational skills
SaaS

Full job description

Job Advert

Technology Support Technician

Semperian Group are looking to recruit a Technology Support Technician based in Bristol on a full time, permanent contract basis. The Technology Support Technician will act as the first point of contact for technology and user-related queries and incidents across the organisation. You will be responsible for delivering high-quality technical support, ensuring the timely resolution or escalation of issues, and maintaining excellent customer service standards for all employees.

Technology Support Technician Responsibilities

Key responsibilities include:

Managing and triaging Service Desk tickets, ensuring issues are categorised, prioritised and assigned appropriately.
Identifying, diagnosing and resolving first-line hardware and software issues.
Providing support for in-house developed and SaaS products.
Supporting users via phone, email and remote desktop.
Assisting with the configuration and setup of end-user devices.
Managing technology assets and equipment processes.
Supporting mobile devices, including iPhones and iPads.
Carrying out password resets and supporting account queries.
Creating user guidance, FAQs and other support documentation.

Technology Support Technician Requirements

Proficiency in troubleshooting hardware, software and mobile devices.
Knowledge of Windows OS, Microsoft 365, Teams, common SaaS platforms and laptop hardware.
Experience in a customer-service or customer-facing role.
Excellent customer service skills and the ability to provide support over the phone.
You will also bring a positive, team-oriented approach, strong organisational skills, attention to detail, and a willingness to learn and embrace new technologies.
Appropriate level of DBS check

About Semperian Group:

Semperian Group is a dedicated team of infrastructure experts sharing a core understanding: that effective day to day management delivers value, stability and returns over the long term.

As one of the largest SPV and Asset Management service providers to the PPP / PFI infrastructure market, we seek to protect and enhance the value of our investor’s assets, which currently stand at £3bn.

Semperian Group welcome applications from ex-service and other former military personnel. We are committed to honouring the Armed Forces Covenant and supporting the Armed Forces community.

Location: Bristol

Job Type: Permanent, Full Time

Salary: Up to £30,000

Benefits: We are proud to offer a range of excellent benefits including family friendly policies such as enhanced maternity and paternity pay, menopause support, private medical insurance and healthcare cash plan, access to online GP services, generous pension plan, 25 days annual leave increasing with service, hybrid and flexible working opportunities, life assurance, and a commitment to ongoing learning and development opportunities including support with professional study and memberships.

Diversity: We're incredibly proud to be an equal opportunity employer and are working to create a more diverse and inclusive workplace that celebrates diversity and creates equity amongst our employees. We are proud of the work we have done so far, but know that we still have a way to go both as an employer and in supporting the industry to represent the communities and society we operate in. We encourage applications from candidates of all backgrounds. If you require reasonable adjustments at any part of your application, please get in touch.

Apply Now

Refine Your Search

technical support jobs in wickwar, gls

Technology Support Technician

Product Operations Assistant - Rail

IT Apprentice

1st Line Engineer

IT Service Desk Analyst

2nd Line IT Support Engineer

1st Line Technical Analyst

Prep IT Lead (with classroom support)

Software Support Agent - Payroll

Technical Customer Service Specialist

1st Line NOC Engineer, UK

Helpdesk Technician 1st/2nd Line

3rd Line Network Support Specialist - Rolls Royce

Technical Support Consultant - Payroll/Pension

Lead Service Desk Analyst

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

ERP Support Specialist NAV

Infrastructure Support Engineer

IT Field Engineer

IT Platforms Technician

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