Product development engineer Work, Jobs in Croydon, Gtl (with Salaries)

Technical Support Engineer
DIGICO —Chessington
- Overtime
- English
- No degree
- Linux
Technical Solutions Engineer P2
Ciena —London
- Full-time
- Laboratory experience
- English
- Bachelor's degree
8d
Sr. Electrical Engineer, EU AMZL Sustainability Engineering
Amazon Business EU Sarl, UK Branch - P97 —London
- Full-time
- Doctoral degree
- Engineering
- English
Product Analyst - Beacon Design System
T. Rowe Price —London
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Test Engineer
Gumtree —London
- £24,538.50 - £58,513.60 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
Staff Product Engineer
Orbital —London
- Full-time
- Hybrid work
- AI
- Python
- Flexible schedule
PRODUCT DEVELOPMENT ENGINEERING - DESIGN AND DETAILING
Laing O'Rourke —Dartford
- Civil engineering
- Engineering
8d
Head of Mechanical Engineering (Wearable Systems/PPE)
XYZ Reality —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
- Referral programme
Quick apply
Senior Mechanical Design Engineer
elasticStage —King's Cross
- £70,000 - £80,000 a year
- Full-time
- CAD
- Engineering
- Master's degree
- Annual leave
Quick apply
Energy Storage Technical Support Engineer-UK
BYD Europe —Hounslow
- Full-time
- Hybrid work
- Customer service
- Engineering
- Maintenance
Project Engineer - Electrical/Electro Mechanical
OP —Slough
- £30,000 - £42,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
Quick apply
9d
Senior Power Systems Engineer
IONATE —London
- £65,000 - £80,000 a year
- Full-time
- Hybrid work
- Engineering
- System design
- IT
Quick apply
Senior Solutions Engineer
Wise —London
- £87,500 - £111,000 a year
- Full-time
- Sales
- Java
- AWS
Quick apply
Principal Platform Engineer || Agentic AI || Internal Developer Platform (IDP)
IFS —Staines-upon-Thames
- Full-time
- Hybrid work
- DevOps
- JavaScript
- Software development
Quick apply
1d
Technical Engineering Advisor
Xometry Europe —Enfield
- Remote
- CAD
- Engineering
- English
Quick apply
Principal Power Electronics Engineer
IONATE —London
- Full-time
- Hybrid work
- Engineering
- Laboratory experience
- Travel
Quick apply
Optical Engineering Manager
CoMind —London
- £81,000 - £118,000 a year
- Full-time
- Assembly
- IT
- In-person
- Employee discount
Engineering Director, EU
Monzo —London
- £170,000 - £225,000 a year
- Leadership
- Flexible schedule
Electronics Design Engineer - Optronics & Missile Electronics (OME)
Capgemini Sogeti —London
- Hybrid work
- Travel
Engineering Lead - Optical Systems & Photonics Hardware (Healthtech, Deep tech)
iLoF —London
- Full-time
- Remote
- Doctoral degree
- Engineering
- Master's degree
Quick apply

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Technical Support Engineer

DIGICO -
Chessington

Apply Now

Job details

Full-time

Qualifications

Soldering
English
Mac OS
Linux
Communication skills

Full job description

Job Specification

Team

Customer Support

Job Title

Technical Support Engineer, DiGiCo UK Limited

Reporting To

Support Team Leader

Direct Reports

None

Location

Chessington (UK)

Terms & Conditions

37.5 hours per week

Job Summary

To provide technical support to all DiGiCo, KLANG, Fourier Audio and DiGiGrid clients worldwide by telephone and email with a particular focus on Fourier Audio clients.
To provide technical training to engineers and distributors in the Chessington facility or by international on-site visits worldwide.
To visit and repair products worldwide.
To keep all provided databases up to date with your cases.
To process spare parts orders via ERP and arrange despatch where necessary.

Main Activities & Responsibilities

You will be responsible, along with your team members, for the support of DiGiCo, KLANG, fourier audio and DiGiGrid products, both existing and new releases.

This will include:

Email and telephone support worldwide
Visits to sites across the world for technical support as required
Order processing of sales spares orders and advance replacement parts
Despatch of sales spares and advance replacement from Chessington when necessary
Updating the company database with your clients (or any other software recording tools the company provides)
Participation in the weekend support rota as required
Stock control and auditing of spare parts in the Chessington site
Provide and host technical training sessions across the world for visiting engineers and distributors
Liaise with software/hardware teams on Technical Note creation and distribution
Generate case query reports for weekly review as required.

fourier audio:

Become the subject matter expert within the support team for all technical and operational issues with fourier audio products
Test and reproduce customer reported issues in-house
Acquire sound knowledge of popular VST plugins
Direct interaction with the fourier R&D team for field issues and product development

Other Features of the Job

37.5 hours per week, based in our offices in Chessington. Planned weekend support cover on rotation (approx. one weekend in ten)

Person Specification

Attributes

Essential

Desirable

Education & Qualifications

Formal education in the field of software / network technology or electronics

Degree in music technology or equivalent work experience.

Experience

Prior experience with AoIP audio formats (ideally with
Dante level 2 certification, Soundgrid)
Using and troubleshooting both macOS and Windows computers – both from a hardware and software perspective

Prior experience with DiGiCo products
Prior experience with DiGiGrid, KLANG or fourier audio products
Knowledge of Linux systems would be beneficial
At least three years of work experience in music technology

Practical & Intellectual Skills (inc. special knowledge)

Excellent analytical and problem-solving skills, with the ability to balance perfection and speed
Strong written and verbal communication skills in English
Thorough understanding of music production workflows in a live sound environment
Ability to work efficiently both independently and as part of a team

Second European language
Ability to read and interpret circuit diagram
Soldering skills

Company Values

Customer focussed
Innovative
Active team member
Honest
Dedicated

Circumstances

Good attendance record (this will not preclude a candidate with a disability)
Ability to work occasional overtime

To apply, please forward a CV and letter of application to [email protected]

Contract Type: 37.5 hours per week

Apply Now

Refine Your Search

product development engineer jobs in croydon, gtl

Technical Support Engineer

Technical Solutions Engineer P2

Sr. Electrical Engineer, EU AMZL Sustainability Engineering

Product Analyst - Beacon Design System

Test Engineer

Staff Product Engineer

PRODUCT DEVELOPMENT ENGINEERING - DESIGN AND DETAILING

Head of Mechanical Engineering (Wearable Systems/PPE)

Senior Mechanical Design Engineer

Energy Storage Technical Support Engineer-UK

Project Engineer - Electrical/Electro Mechanical

Senior Power Systems Engineer

Senior Solutions Engineer

Principal Platform Engineer || Agentic AI || Internal Developer Platform (IDP)

Technical Engineering Advisor

Principal Power Electronics Engineer

Optical Engineering Manager

Engineering Director, EU

Electronics Design Engineer - Optronics & Missile Electronics (OME)

Engineering Lead - Optical Systems & Photonics Hardware (Healthtech, Deep tech)

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