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Reservations Coordinator

Casa Hotel
Chesterfield

Quick apply

Job details

Temporary | Full-time
Up to £27,040 a year
7 days ago

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Microsoft Office
Supervising experience
Human resources
Guest services
Hotel experience

Full job description

Casa Hotel is the highest AA rated 4-star hotel in Chesterfield, Derbyshire. An independently owned hotel which boasts a unique steakhouse restaurant, 100 bedrooms, 12 meeting rooms accommodating up to 280 guests and our beautiful Spanish themed Barca bar.

Our sister hotel is the award winning 4-star PEAK EDGE HOTEL, a luxury boutique hotel nestled on the edge of Derbyshire’s Peak District National Park located 10 minutes’ drive from Chesterfield Town Centre.

An opportunity has arisen for a Maternity Cover - Reservations and Revenue Coordinator to join our hospitality teams in a maternity cover position. We are looking for a candidate with a positive, bubbly personality to share our passion for the hospitality industry and delivering service excellence!

The ideal candidate will be

Enthusiastic, keen
Passionate, reliable
Able to work as part of a close team.
Organised
Used to reporting
Good knowledge of Microsoft office
Good Knowledge of Opera Cloud
Good telephone manner

What we offer you!

33 Holidays per annum
50% off food and 20% drink at our venues and discounted hotel stays
Free, onsite parking
Excellent training and development opportunities
Opportunity to work at our sister hotel, Peak Edge
Complimentary staff meals provided

The Role

Manage guest telephone and email enquiries and communicate with guests in a professional, courteous, and friendly manner to deliver consistent seamless service
Maximising revenue and meeting sales targets in line with company objectives
Complete various audits to ensure all guest details and requests are correct and actioned
Support the Groups & Events team with inputting rooming lists
Always display excellent product knowledge and take every opportunity to up-sell in an efficient & professional manner
To maintain exemplary billing systems and obtain all payments from customers in accordance with company policy
Daily rate changes as requested by the sales and marketing manager
Housekeeping of Travelclick and Opera back of house including market codes, inventory, rate codes and profiles
Audit commission claims for payment
Account management for selected corporate accounts
Competitor research and analysis of services and rates
Other queries on an adhoc basis including sending lost property, general hotel enquiries etc

Revenue & Systems Support

Assist in monitoring daily pick‑up, occupancy levels, pace, and market trends.
Support the Revenue Manager in implementing pricing strategies and revenue‑maximising initiatives.
Ensure rate parity across all online channels, identifying and reporting discrepancies.
Update availability, restrictions, and promotions across the PMS, RMS, CRS, and OTA extranets.
Prepare daily, weekly, and monthly revenue and reservations reports.

Casa Hotels Ltd proudly manages its Talent Acquisition and onboarding processes in house. Please no Recruitment Agency enquiries.

Casa Hotels Ltd. celebrates diversity and is an equal opportunity employer, welcoming applications from all backgrounds.

Please advise us if you require any adjustments during the interview process.

Pay: Up to £27,040.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

parity jobs

Reservations Coordinator

QA Engineer

Reservation Supervisor

Consultant Psychiatrist - MHSOP Teesside Liaison

Staff Frontend Engineer (React Native / Mobile)

Amazon Manager - EMEA

Product manager

Senior Platform Engineer

Reservations Agent

Elixir Software Engineer

Revenue Management Executive

Public Sector Account Executive (NHS)

Executive Support Coordinator

Compensation Analyst

QD Writer (VQ) International BTEC L3 Qualifications in Music and Music Production

Head Rowing Coach

Public Sector Partner Manager

Cluster Revenue Manager

Public Sector Account Executive (Edu)

L/SL Science Communication

I want to receive the latest job alerts for parity

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