Software engineer android Work, Jobs in Denham (with Salaries)

Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
10d
Air Conditioning Engineer
Atlas Workplace Services —London
- Up to £45,000 a year
- Customer service
- Maintenance
- Communication skills
Quick apply
1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
14d
UX/UI Designer, Mobile
Therabody Corporate —London
- £45,000 - £55,000 a year
- Full-time
- AI
- Communication skills
Quick apply
8d
Senior Software Engineer, Windows/Desktop Applications - Reading, United Kingdom
Speechify —Reading
- Remote
- Windows
- C++
- Mentoring
9d
Maintenance Operative
Atlas Workplace Services —Farnborough
- Up to £33,750 a year
- Customer service
- Maintenance
- Organisational skills
Quick apply
Manager of Sales Engineering
LotusFlare —London
- Hybrid work
- English
- Master's degree
- Travel
- Flexible schedule
Engineering Director
Proton AG —London
- Management
- DevOps
- SQL
Director, Sales - DNO Cloud
LotusFlare —London
- Sales
- Business development
- Communication skills
Software Engineer III, Google Play Protect (Android)
Google —London
- Bachelor's degree
- Machine learning
- No degree
1d
Software Engineer, Platform - London, United Kingdom
Speechify —London
- Remote
- Azure
- AWS
- APIs
9d
Software Engineer, Data Infrastructure & Acquisition - London, United Kingdom
Speechify —London
- Remote
- Doctoral degree
- Computer Science
- Master's degree
9d
2nd Line Support Engineer
London Business School —London
- Analysis skills
- SharePoint
- IT
- Annual leave
- Gym membership
Quick apply
9d
Software Engineering Manager, Android Growth Systems and Frameworks
Google —London
- Management
- Doctoral degree
- Computer Science
1d
Staff Frontend Engineer (London)
Fresha —London
- Remote
- JavaScript
Quick apply
4d
Support Engineer
Aforza —London
- Salesforce
- SQL
- JavaScript
- Annual leave
- Employee discount
4d
Software Engineer, Platform - Reading, United Kingdom
Speechify —Reading
- Remote
- Azure
- AWS
- APIs
9d
IE-IOT- Embedded Software Applications Engineer – AI/ML - Qualcomm - Farnborough, UK
Qualcomm —Farnborough
- Doctoral degree
- Computer Science
- Engineering
3d
Tech Lead, Android Core Product - London, United Kingdom
Speechify —London
- Remote
- Communication skills
9d
Senior Product Manager, Android App Performance
Google —London
- Master's degree
- Bachelor's degree
- No degree
20h

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Field Services Engineer

Synergy Associates -
London

Quick apply

Job details

Full-time
£52,000 - £55,000 a year
10 days ago

Qualifications

Customer service
iOS
Business processes
Bachelor's degree
Mac OS
Communication skills

Full job description

Field Services Engineer (1st / 2nd Line Support), London UK

Role Purpose

To provide high-quality on-site 1st and 2nd line IT support to Synergy clients, ensuring incidents and service requests are resolved efficiently, documented accurately, and delivered in line with defined service standards.

The role is responsible for maintaining strong client relationships, supporting operational stability across client environments, and delivering premium, white-glove IT services within a fast-paced MSP environment.

This position requires a technically capable, client-facing engineer who can work independently at client sites while representing Synergy professionally and confidently.

Core Responsibilities

Client Support & Technical Resolution

Provide on-site 1st and 2nd line support across hardware, software, networking, cloud services, and end-user devices
Diagnose and resolve user issues across Windows, macOS, iOS, and Android environments
Troubleshoot endpoint, connectivity, and application-related issues using structured support methodologies
Escalate complex technical issues to senior engineers with clear and accurate handover information where required

Ticket Ownership & Service Delivery

Manage assigned support tickets from creation through to resolution or escalation
Ensure tickets are progressed in line with agreed SLA targets and service expectations
Maintain accurate, detailed, and auditable ticket records
Provide timely updates and clear communication throughout the support lifecycle

Infrastructure & Operational Support

Support cloud platforms and endpoint management solutions across client environments
Assist with device deployment, onboarding, configuration, and user setup activities
Support workstation, laptop, and mobile device provisioning and lifecycle management
Assist with maintaining stable, secure, and operationally effective client environments

Documentation & Knowledge Management

Maintain and update internal documentation relating to client systems and procedures
Document resolutions and troubleshooting processes clearly for reuse and audit purposes
Contribute to ongoing improvements within the internal knowledge base

Team Collaboration & Project Support

Work closely with internal teams and senior engineers to resolve technical issues
Assist with client onboarding activities and infrastructure projects where required
Partner with Account Managers to ensure client priorities, concerns, and operational context are communicated effectively
Contribute positively to operational improvement initiatives and service delivery standards
Participate in continuous learning and technical development activities

Performance Expectations (Role Alignment & Success Criteria)

Service Delivery

Meet or exceed SLA targets for response and resolution times
Maintain consistent ticket ownership and progression
Deliver reliable and professional support across all assigned client environments

Quality & Accuracy

Maintain high standards of technical documentation and ticket quality
Ensure all work is completed in accordance with defined operational processes
Contribute to reducing repeat incidents through accurate troubleshooting and resolution

Client Experience

Deliver exceptional customer service and professional communication at all times
Build trust and confidence with both technical and non-technical stakeholders
Demonstrate accountability, professionalism, and ownership in all client interactions

Team Contribution

Collaborate effectively with peers and senior engineers
Participate actively in knowledge sharing and process improvement
Demonstrate adaptability within fast-paced and evolving client environments

Working Pattern & Requirements

Full-time position
Primarily on-site across client locations within London
Service Desk cover when required and when not onsite
Ability to work independently and confidently within client environments
Professional presentation and strong client-facing communication skills required
UK-based with eligibility to work in the UK

Progression Indicators

Progression within the role is typically demonstrated by:

Increased technical independence and troubleshooting capability
Reduced reliance on escalation for standard support issues
Contribution to operational improvement and knowledge documentation
Ability to support increasingly complex client environments and technologies
Consistently builds client trust and confidence in both day-to-day IT support and long-term infrastructure development
Strengthens and enhances client relationships through professionalism, reliability, and trusted technical guidance

Quick apply

Refine Your Search

software engineer android jobs in denham

Field Services Engineer

Air Conditioning Engineer

1st Line Technical Support

UX/UI Designer, Mobile

Senior Software Engineer, Windows/Desktop Applications - Reading, United Kingdom

Maintenance Operative

Manager of Sales Engineering

Engineering Director

Director, Sales - DNO Cloud

Software Engineer III, Google Play Protect (Android)

Software Engineer, Platform - London, United Kingdom

Software Engineer, Data Infrastructure & Acquisition - London, United Kingdom

2nd Line Support Engineer

Software Engineering Manager, Android Growth Systems and Frameworks

Staff Frontend Engineer (London)

Support Engineer

Software Engineer, Platform - Reading, United Kingdom

IE-IOT- Embedded Software Applications Engineer – AI/ML - Qualcomm - Farnborough, UK

Tech Lead, Android Core Product - London, United Kingdom

Senior Product Manager, Android App Performance

I want to receive the latest job alerts for software engineer android in denham

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