Front office Work, Jobs in Gosforth, Twr (with Salaries)

Help Desk Technical Support
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- English
- Communication skills
2h
Part Time Concierge
Bespoke Hotels —Newcastle upon Tyne
- Part-time
- Hotel
- Front desk
Quick apply
4d
Acquisitions Analyst
TSG —Gateshead
- £26,000 - £35,000 a year
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
1d
Trainer
British Red Cross —Newcastle upon Tyne
- £25,929 - £27,537 a year
- Presentation skills
- Communication skills
- Teaching
- Annual leave
- Flexitime
12d
IT Service Desk and Support Manager
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
Night Porter
The Roker Hotel —Sunderland
- £12.96 an hour
- Night shift
- Hospitality
- Hotel
- Guest services
- Free parking
- Employee discount
Quick apply
6h
Port Operations Graduate / Trainee
Seaham Harbour Dock Company —Seaham
- £27,000 a year
- Weekend availability
- Microsoft Word
- Computer literacy
- Accounting
- Free parking
- Annual leave
Quick apply
6d
Purchasing Practitioner
Durham University —Durham
- £25,844 - £26,663 a year
- Full-time
- Hybrid work
- University
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Assistant Front of House Manager
Royal Station Hotel —Newcastle upon Tyne
- Full-time
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
1d
General Assistant
BaxterStorey UK —Durham
- £13 an hour
- Full-time
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
School Crossing Patrol
Durham County Council —Durham
- £12.85 an hour
- Temporary
- Hybrid work
- Communication skills
- School
- Annual leave
Branch Manager - Consett
Pattinson Estate Agents —Consett
- £25,000 - £35,000 a year
- Full-time
- Management
- Customer service
- Business development
- Health & wellbeing programme
Quick apply
8h
Emergency Response Volunteer (County Durham)
British Red Cross Volunteer —Durham
Early Years Nursery Practitioner
Durham University —Durham
- £18,460.00 - £19,023.57 a year
- Weekend availability
- Microsoft Word
- Computer literacy
- Writing skills
- Annual leave
- Employee assistance programme
23h
Digital Growth Lead
Cybit —Newcastle upon Tyne
- £45,000 a year
- Hybrid work
- AI
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
Commis Chef
Holroyd Howe —Newcastle upon Tyne
- £13.45 a month
- Full-time
- Quality control
- Organisational skills
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
12d
Office Assistant
Dame Allan's Schools —Newcastle upon Tyne
- From £11,797.82 a year
- Part-time
- Administrative experience
- Accounting
- Organisational skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
7h
Receptionist
Royal Station Hotel —Newcastle upon Tyne
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
1d
Receptionist - contract for 32-hours
MERCURE —Washington
- Part-time
- Hotel
- Free parking
- Gym membership
Quick apply
1d
Acquisitions Analyst
Technology Services Group —Newcastle upon Tyne
- £35,000 a year
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
1d

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Help Desk Technical Support

Trimble -
Newcastle upon Tyne

Apply Now

Job details

Full-time
2 hours ago

Qualifications

Technical troubleshooting
Desktop support
Google Suite
Ticket management
Internal department liaison
English
Computer hardware
Ticket management systems
Customer support
Customer interaction
Communication skills
CompTIA A+
Mobile devices

Full job description

Your Title: IS Help Desk Technician (IT Area)

Job Location: UK, Newcastle - on site

Our Department: Corporate Information Systems

About the Role

Are you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently?

The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS. This position is perfect for someone looking to leverage their expertise in being the face of the IS department.

Not only do you provide help desk support services, you are also at the front line of our department and maintain the image and credibility of the department as a whole. Critical core competencies for this position are customer service, professionalism, communication, and strong technical skills.

The focus for this position is on service desk support, ticket queue coordination, process ownership, inventory control and project participation.

What You Will Do

You will support a variety of end-users onsite in our Newcastle office. You will interface and collaborate with other IS departments to ensure that the office and users are working efficiently and that their technical needs are met. You’ll provide world-class customer service and work with a cohesive global IS team.

Support end users with desktop support and deployment of hardware and software.
Display a high-level of customer service and professionalism.
Resolve issues individually or in conjunction with other IS staff and resources in a timely and effective manner.
Communicate with peers, other IS staff, IS management, business group managers, and other employees in support of end users and the corporate IS infrastructure.
Demonstrate and utilize excellent troubleshooting skills for all hardware used in support of Trimble’s computer user community, with a specific focus on Dell, Apple, and various mobile phones and tablets.

Who You Are

Builds Trust: You honor your word by doing what you say you are going to do. End-users and colleagues alike need to view the Corporate Information Systems team as a world-class team.
Customer-centric: You have a commitment to delivering genuine customer service.
Implementation / Execution: You are good at multitasking, organizing, and managing multiple priorities.
Patience: You are able to work well with end-users who are not computer savvy and can communicate about technical terms in a non-technical manner.
Timeliness: End-users and colleagues expect and deserve the fastest turnaround time for communication and support.
Sense of urgency: This is a fast paced environment which requires immediate attention to issues that may impact company revenue.
Active listening: Analyze user feedback to streamline troubleshooting efforts.
Adaptable: You are adaptable to new situations and problems and have a flexible mindset.
Independence: Proactively address local issues using the analytics and administrative tools available.
Tech savvy: You enjoy learning new technologies and supporting end-users with their technology experience.

What Skills & Experience You Should Bring

Ability to select from several predefined tools to solve problems.
Ability to document technical information in ITSM systems and maintain ticket lifecycle management effectively.
Ability to effectively communicate in English both verbal and written.
Excellent organization skills.
Relevant IT certifications such as ITIL, CompTIA A+, etc.
2-3 years of related experience.
Skills to set up, operate, and troubleshoot a wide variety of equipment and systems.
Thorough experience with Windows, mobile devices, tablets, printers, conference room equipment.
Basic network troubleshooting experience.
Basic experience with macOS and Linux to deploy and troubleshoot the OS using existing tools and documentation.
Experience with Google Workspace for enterprise collaboration is a plus.

How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.

Join a Values-Driven Team: Belong, Grow, Innovate.

At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.

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If you need assistance or would like to request an accommodation in connection with the application process, please contact [email protected].

Apply Now

Refine Your Search

front office jobs in gosforth, twr

Help Desk Technical Support

Part Time Concierge

Acquisitions Analyst

Trainer

IT Service Desk and Support Manager

Night Porter

Port Operations Graduate / Trainee

Purchasing Practitioner

Assistant Front of House Manager

General Assistant

School Crossing Patrol

Branch Manager - Consett

Emergency Response Volunteer (County Durham)

Early Years Nursery Practitioner

Digital Growth Lead

Commis Chef

Office Assistant

Receptionist

Receptionist - contract for 32-hours

Acquisitions Analyst

I want to receive the latest job alerts for front office in gosforth, twr

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