Technical support Work, Jobs in Marsh Gibbon, Bkm (with Salaries)

Technical Support Executive
Origin —High Wycombe
- £27,000 - £29,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
12d
Senior IT Technician
Hanwell Fields Community School —Banbury
- £35,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Referral programme
6d
Implementation Support Executive
Whistl UK Ltd —Marlow
- £27,500 - £33,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
IT Support Engineer - Maternity Cover
The Focusrite Group —High Wycombe
- £25,000 - £35,000 a year
- Azure
- SharePoint
- AI
- Life insurance
Quick apply
3d
Stock and Systems Administrator | Northampton
GXO Logistics —Northampton
- £26,500 a year
- Full-time
- Warehouse experience
- Annual leave
- Employee assistance programme
13d
Stock and Systems Administrator Nights | Northampton
GXO Logistics —Northampton
- £26,500 a year
- Full-time
- Warehouse experience
- Annual leave
- Employee assistance programme
13d
Deployment Consultant (6-Month Fixed-Term Contract)
VoCoVo —Chipping Norton
- £40,000 - £50,000 a year
- Day shift
- Remote
- Scripting
- Communication skills
- Employee assistance programme
- Sick pay
Technical Customer Service Advisor - Italian Speaker (Bokun)
Tripadvisor —Oxford
- Weekend availability
- Hybrid work
- English
- Analysis skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply

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IT & Data Analysis
SHS Handling Solutions Ltd —Buckingham
Solid commercial business understanding, including quoting, sales order processing, delivery, and invoicing. Work closely with commercial, finance, operations,…
£19 - £22 an hour
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4d
IT Service Desk Analyst
Elexon —London
Ability to prioritise workload and work effectively in a fast-paced support environment. Manage user accounts and access for starters, movers, and leavers.
£40,000 a year
4d

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technical support jobs near marsh gibbon, bkm

Technical Support Executive

Origin -
High Wycombe

Apply Now

Job details

Full-time
£27,000 - £29,000 a year
12 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Technical support
Analysis skills
Continuous improvement
Customer support
Customer interaction
Root cause analysis
Communication skills
Analytics

Full job description

Vacancy No

VN489

Employment Type

Full Time

Salary Range

GBP 27000 - GBP 29000 Per Annum

Location City

High Wycombe

Department

Technical Support

Job Details

As a Technical Support Executive, you'll play a key role in supporting our Partner Services team by providing expert technical guidance and assistance for customer enquiries, as well as offering dedicated support for key accounts. Using your product knowledge, you'll diagnose issues, provide practical solutions, and help customers get the very best from our products.

You'll also help identify trends in product performance, investigate recurring technical issues, and work closely with internal teams to understand root causes and implement long-term improvements that enhance both product quality and the customer experience. In addition to technical support, you'll process customer orders, respond to telephone enquiries, and deliver outstanding customer service every step of the way.

While the role is primarily office-based, you'll also spend time working alongside our on-site technicians, giving you the opportunity to develop hands-on technical knowledge and gain a deeper understanding of our products, systems, and processes. This combination of office and practical experience makes it an ideal role for someone looking to grow their technical expertise and build a rewarding career.

Shift Pattern: Monday to Friday, 7am to 4pm

What you will be doing:

Provide technical support and guidance to customers, partners, and internal teams.
Manage and resolve customer enquiries in a professional and timely manner.
Support key accounts with technical advice and issue resolution.
Investigate product and manufacturing issues to determine root causes.
Identify recurring trends and recommend improvements or corrective actions.
Process customer orders accurately and efficiently.
Answer and manage incoming telephone calls and email enquiries.
Work closely with on-site technicians to enhance technical expertise.
Maintain accurate records of customer interactions and technical cases.
Contribute to delivering a high standard of customer satisfaction.

Who you are:

Strong customer service and communication skills.
Technical aptitude with the ability to understand and explain product functionality.
Problem-solving and analytical skills.
Ability to prioritise and manage multiple tasks effectively.
Proficiency in Microsoft Office and related business systems.
Experience in a technical support, customer service, or partner support environment is desirable.
A proactive approach to learning and continuous improvement.

What Origin can offer you:

Medicash Health Cover: Affordable plans with great benefits for you and your family
24/7 Virtual GP: See a doctor anytime, anywhere - flexible on-demand support whenever you need it
Christmas Shutdown: The whole company takes a break - no stress, just festive time off
Gym & Retail Discounts: Save big on fitness and shopping, just for being part of Origin
Long Service Awards: We celebrate your milestones and honour your commitment
Group Life Insurance: Peace of mind for you, support for your loved ones
Cycle to Work: Get a new bike - stay fit, save money, go green
Scottish Widows Pension: Build financial security for life after work, focus on today while we help you prepare for tomorrow
Wycombe Wanderers Box Access: Enjoy select matches in style - bring family and friends and soak it in
Employee Assistance Programme - free confidential support for life's challenges
Career Development: Access to training and funding to help you grow professionally
CSR initiatives: Get involved in supporting our nominated charities and making a positive impact int he local community
Social events: Enjoy team building events, including our summer gatherings and festive Christmas party

Apply Now

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technical support jobs in marsh gibbon, bkm

Technical Support Executive

Senior IT Technician

Implementation Support Executive

IT Support Engineer - Maternity Cover

Stock and Systems Administrator | Northampton

Stock and Systems Administrator Nights | Northampton

Deployment Consultant (6-Month Fixed-Term Contract)

Technical Customer Service Advisor - Italian Speaker (Bokun)

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