& analyst Work, Jobs in Nottingham, Eng (with Salaries)

Customer Service Analyst - 12 Months FTC
FERRERO —Alfreton
- Temporary
- Continuous improvement
- Communication skills
Lead Web Analyst
NEXT —Leicester
- £62,000 - £77,000 a year
- Full-time
- Marketing
- Free parking
- Employee discount
14d
Graduate Field Analyst
University of Derby —Derby
- £28,636 - £34,953 a year
- Weekend availability
- Analysis skills
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
2d
Finance Analyst
Topps Tiles —Leicester
- Analysis skills
- Communication skills
- Analytics
- Free parking
- Employee discount
Senior Payroll Tax Analyst
Gallagher —Meadows
- £86,500 - £138,500 a year
- Full-time
Trust Data Analyst and Insights Lead
Discovery Schools Academies Trust —Leicester
- £35,451 - £39,165 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
7d
Senior Security Analyst
NEXT —Leicester
- £57,400 - £73,200 a year
- Call to connect
- Analysis skills
- Mentoring
- Free parking
- Employee discount
IS Business Analyst - Distribution
Trelleborg Medical Solutions —Leicester
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
Senior Analyst - Product Analytics Enablement
Dunelm —Leicester
- Analysis skills
- Mentoring
- Communication skills
Senior Business Analyst
Greencore Group —Worksop
- Full-time
- Mentoring
- Training & development
- Employee discount
- Life insurance
Asbestos Analyst
SOCOTEC UK & Ireland —Burton-On-Trent
- Overtime
- Remote
- Travel
- Annual leave
Quick apply
Senior Digital Test Analyst (FTC)
Greene King Corporate - BRA_001 —Burton-On-Trent
- Full-time
- Hybrid work
- Agile
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Service Tooling Analyst (Maternity Cover)
Saint Gobain —Loughborough
- Hybrid work
- SharePoint
Quick apply
5d
Lead Portfolio Analyst
Flint Bishop —Derby
- Full-time
- Analysis skills
- Bachelor's degree
- Business
- Free parking
- Employee discount
Quick apply
Stress / Finite Element Analyst
Quest Global —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CAD
Quick apply
Finance Analyst - 6M Fixed Term Contract
Topps Tiles —Leicester
- Analysis skills
- Communication skills
- Analytics
- Free parking
- Employee discount
13d
Reward Analyst
Alexander Mann Solutions (AMS) —Derby
- Full-time
2d
Commercial Planning Analyst
Arriva UK Bus Limited —Leicester
- Analysis skills
- Project management
- Organisational skills
Quick apply
Behaviour Analyst – Leicestershire and Nottinghamshire
RGH‑Global Limited —Leicester
- £41,000 - £48,000 a year
- Full-time
- Master's degree
- Communication skills
ANSYS LS-DYNA Impact & Containment - FEA Stress Analyst
Quest Global —Derby
- Full-time
- Engineering
- Master's degree
Quick apply

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Customer Service Analyst - 12 Months FTC

FERRERO -
Alfreton

Apply Now

Job details

Temporary

Qualifications

Stakeholder collaboration
Stakeholder liaison
Logistics
Internal department liaison
Continuous improvement
Partnership building
Supply chain and logistics experience
Relationship management
Customer support
Customer interaction
Demand planning integration
Multidisciplinary collaboration
Communication skills
Supply chain customer service

Full job description

End to End Supply Chain

Job ID:

75617

Alfreton, DBY, GB (Hybrid)

Temporary

About the Role:

As a Customer Service Analyst, you'll be at the heart of our customer operations, driving seamless service for a key portfolio of clients. In this role, you’ll be the vital link between our customers, sales teams, supply chain, and logistics partners, ensuring that every order is managed with precision from start to finish. You’ll have the chance to build strong partnerships with customers, influence product delivery schedules, and collaborate with teams to keep everything on track.
If you’re someone who excels at solving problems, improving processes, and making a real impact on customer satisfaction, this role is for you!

Main Responsibilities:

You'll play a crucial role in ensuring seamless customer order processing, striving to meet service level targets by proactively managing orders against forecasts. Balancing customer volumes, handling seasonal commitments, and communicating any variations to customer demands will be key parts of your responsibilities. Keeping comprehensive customer records ensures that the team can provide uninterrupted support even in your absence.

You will develop solid relationships with our 3rd Party Logistics providers to guarantee that orders are fulfilled according to customer expectations. This includes tracking deliveries, resolving issues with returned products, and coordinating closely with finance when necessary to ensure everything runs smoothly.

Working alongside commercial teams, you’ll closely monitor customer forecasts, tracking product intake and seasonal changes. Your keen eye will flag any discrepancies or over-consumption, helping to balance demand and ensure that customer needs are met efficiently, maximising sales while minimising excess stock.

Building and nurturing strong partnerships with customer contacts will be central to your role, creating trust and collaborative ways of working. You’ll also support the broader Customer Operations Team in developing innovative approaches and step in to help your teammates whenever needed to maintain high service levels.

You’ll be instrumental in driving continuous improvement within our operations, working with the team to optimise processes that lead to service and cost enhancements. Your focus on performance metrics like order fill rates and shelf availability will help us deliver the freshest products to our customers while ensuring that our internal targets are consistently met.

Collaboration will be key as you build strong ties across our Supply Chain team and maintain effective communication with all stakeholders. By aligning with Demand, Distribution, Supply Planning, and our logistics partners, you’ll ensure that customer requirements are clearly understood and fulfilled to the highest standards.

About You:

To excel in this role, you'll need strong customer service skills, solid organisational abilities, and professional communication and interpersonal expertise. Effective problem-solving skills are key, particularly when managing tasks under pressure.

We’re looking for detail-oriented, results-driven individuals with a customer-centric mindset. The ability to work independently and stay effective under tight deadlines is crucial. Strong numeracy skills and an analytical approach are also highly valued.

Experience in customer supply chain operations, especially within FMCG networks, will be a significant advantage, helping you better understand and meet customer needs.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

Our Application Process

We’re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!

1. Apply

Complete your online application, upload your CV and include brief cover letter to help us understand your experience and interests

2. Assess

Our HR team will arrange a phone or video interview if we feel your qualifications are a good match for the job

3. Interview

If the first interview goes well, you’ll be invited to speak with a Ferrero manager to assess your competencies, technical aptitude and fit within our dynamic organization

Apply Now

Refine Your Search

& analyst jobs in nottingham, eng

Customer Service Analyst - 12 Months FTC

Lead Web Analyst

Graduate Field Analyst

Finance Analyst

Senior Payroll Tax Analyst

Trust Data Analyst and Insights Lead

Senior Security Analyst

IS Business Analyst - Distribution

Senior Analyst - Product Analytics Enablement

Senior Business Analyst

Asbestos Analyst

Senior Digital Test Analyst (FTC)

Service Tooling Analyst (Maternity Cover)

Lead Portfolio Analyst

Stress / Finite Element Analyst

Finance Analyst - 6M Fixed Term Contract

Reward Analyst

Commercial Planning Analyst

Behaviour Analyst – Leicestershire and Nottinghamshire

ANSYS LS-DYNA Impact & Containment - FEA Stress Analyst

I want to receive the latest job alerts for & analyst in nottingham, eng

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