Technical support engineer Work, Jobs in Surbiton, Gtl (with Salaries)

1st/2nd Line Support Engineer
Novastar Infotech Ltd —Woking
- £25,000 - £30,000 a year
- Full-time
- In-person
- Time management
- Paid training
- Employee discount
Quick apply
3h
AI Engineer, Enablement (London)
LangChain —London
- Full-time
- Master's degree
- Travel
- AI
Senior ICT & Security Engineer - London
ENGIE —London
- Hybrid work
- Engineering
- Annual leave
Senior ICT & Security Engineer - London
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
Senior ICT & Security Design Engineer - London, Bicester or Newcastle
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
7d
Service Desk Engineer
Motion Applied —Camberley
- Hybrid work
- Annual leave
Quick apply

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1st Line Support Analyst
Fluidone —Chessington
Collaboration with Teams: Work collaboratively with other support teams, including 2nd and 3rd line support, to resolve complex issues and ensure seamless…
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IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
This is a full time office based position at our Head office, however you will need to have a car and be able to drive to attend our other offices based in…
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1st/2nd Line Support Engineer

Novastar Infotech Ltd
Woking

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
3 hours ago

Benefits

Paid training
Employee discount

Qualifications

Microsoft Windows Server
Desktop support
MCSA
ITIL Certification
MCITP
MCSE
Incident queue management
CCNA
IT service management
Ticket management
Computer hardware
Technical support incident logging
Customer support
IT incident logging
Time management

Full job description

We're hiring a 2nd Line Support Technician to join a Service Delivery Team, based on-site at a client office in Woking, Surrey. This is a hands-on role for someone who enjoys solving problems and delivering a consistently excellent customer experience.

What you'll be doing

First point of contact for technical service requests, providing remote and deskside support
Logging and managing support tickets through their full lifecycle
Escalating and resolving more complex issues
Managing workload to meet client SLAs and KPIs
Owning incidents, requests, and change requests end to end

What you'll need

Minimum 2 years' experience supporting internal IT users, remote and deskside
Experience with office moves/relocations
Strong technical knowledge of Office 365, Windows Server, Active Directory, Windows 10, and PC/server hardware (including mounting and racking)
Clear communicator, confident working at all levels
Good time management and prioritisation skills

Nice to have

ITIL Foundation
MCITP: Server Administrator or MCSE: Windows Server
MCSA
CCNA

What's on offer

Competitive salary based on experience and accreditations
24 days holiday, increasing with 3+ years' service
Paid technical training and exam bonuses
Perkbox rewards
Paid company nights out
Health cash plan (40% off Nuffield Gyms)
37.5 hours/week

is is the perfect opportunity for you!

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

Quick apply

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technical support engineer jobs in surbiton, gtl

1st/2nd Line Support Engineer

AI Engineer, Enablement (London)

Senior ICT & Security Engineer - London

Senior ICT & Security Engineer - London

Senior ICT & Security Design Engineer - London, Bicester or Newcastle

Service Desk Engineer

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