Technical support Work, Jobs in Blackburn, Lan (with Salaries)

2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Microsoft Outlook
- Windows
- Mentoring
- Health & wellbeing programme
- Life insurance
Quick apply
Frontline Support Agent
Fuuse Limited —Lancaster
- £14.50 an hour
- 8 hour shift
- Hybrid work
- Computer skills
- Free parking
- Work from home
Quick apply
6h
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Windows
- Bachelor's degree
- No degree
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
Systems Support Analyst
Matalan —Liverpool
- Weekend availability
- Continuous improvement
- Organisational skills
- Employee discount
Quick apply
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Service Desk Manager
OCU Group —Preston
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply
6d
D365 SCM Support Consultant
HSO Group B.V. —Manchester
- Azure
- Continuous improvement
- Communication skills
Quick apply
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
Quick apply
10d
System Administrator (Experienced)
V.A.C Media —Keighley
- Maintenance
APPRENTICE DIGITAL SUPPORT TECHNICIAN
Lancashire County Council —Preston
- £8 an hour
- Full-time
- School
Schools ICT Engineer
Agilisys —St Helens
- Monday to Friday
- Computer networking
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract
Tesla —Manchester
- Schematics
- Engineering
- English
Head of IT Service Desk
Arrow Global —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
Quick apply
1d
Senior Systems Administrator (RevTech) - UK Remote
Everway —Manchester
- Remote
- Salesforce
- Flexible schedule
Quick apply
12d
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Training & development
Sr.Product Support Consultant (Bilingual Danish and English)
Zenoti —Manchester
- Writing skills
- Mentoring
- POS
Quick apply
AI Enablement Business Partner
Travel Counsellors —Manchester
- Hybrid work
- AI
Quick apply
AI Enablement Specialist, Associate Director
Fitch Group —Manchester
- Bachelor's degree
- Financial services
- Training & development
IT Support Technician
Blackburn Rovers Football Club —Blackburn
- £27,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
2h

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2nd Line Support Engineer

Excalon Ltd -
Salford

Quick apply

Job details

Permanent | Full-time

Benefits

Health & wellbeing programme
Life insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
TCP
Microsoft Outlook
Mentoring junior staff
User account provisioning
Windows
Technical support
User account management
Computer hardware
IT support
Ticket management systems
Mentoring
DNS
Network support
SharePoint
IP networking
Professional development mentoring
Application support
Microsoft Dynamics 365 Business Central
Communication skills
Microsoft Azure
Active Directory
Intune
Help desk
Identity & access management

Full job description

Job Summary

Are you a proactive and customer-focused IT professional looking for your next challenge?

We're seeking an experienced 2nd Line Support Engineer to join our dynamic IT team, where you'll play a key role in delivering high-quality technical support across the business.

This is a hands-on role that combines technical troubleshooting with day-to-day operational support. You'll take ownership of escalated incidents, resolve a wide range of hardware, software and infrastructure issues, and be willing to get stuck into first-line and routine support tasks whenever needed to ensure an excellent service for our users.

As an important member of the team, you'll also provide guidance and mentoring to a junior support staff, helping to develop their technical skills, share best practices, and build their confidence while fostering a collaborative and supportive working environment. If you enjoy solving problems, taking ownership, and contributing to the success of both your colleagues and the wider business, we'd love to hear from you.

Responsibilities

Providing 1st and 2nd line IT support across the business
Supporting Windows devices, laptops, printers and end-user hardware
Managing Microsoft 365 user issues and administration
Supporting Active Directory and Group Policy environments
Troubleshooting networking and connectivity issues
Investigating authentication, DNS and user access problems
Support user account management, system administration and core IT platforms including Micosoft 365, Intune, Entra ID, Business central etc.
Setting up and maintaining user devices
Escalating more complex technical issues where needed - but owning the process throughout
Supporting and mentoring junior members of the team.

Requirements:

Proven experience in technical support or IT support roles with a focus on help desk operations

Solid technical knowledge of:

Windows 11
Microsoft 365 (Outlook, Teams, SharePoint)
Active Directory / user administration
Networking (DNS, DHCP, TCP/IP, VPN)
Experience with ticketing tools
Excellent troubleshooting and problem-solving skills
Strong communication and stakeholder engagement skills
Ability to manage and prioritise workload in a fast-paced environment
Hands-on experience with Azure / Entra ID — user management, conditional access, MFA

This role offers an engaging environment for IT professionals eager to develop their expertise while delivering outstanding technical support within a collaborative team setting.

Benefits:

Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in blackburn, lan

2nd Line Support Engineer

Frontline Support Agent

End User Support Engineer I

Advansys Technical Consultant

Systems Support Analyst

Service Desk Analyst - Shared Services

Service Desk Manager

D365 SCM Support Consultant

Helpdesk Operator

System Administrator (Experienced)

APPRENTICE DIGITAL SUPPORT TECHNICIAN

Schools ICT Engineer

Associate Installer Support Engineer (Dutch Speaking) - Fixed Term Contract

Head of IT Service Desk

Senior Systems Administrator (RevTech) - UK Remote

Service Desk Manager

Sr.Product Support Consultant (Bilingual Danish and English)

AI Enablement Business Partner

AI Enablement Specialist, Associate Director

IT Support Technician

I want to receive the latest job alerts for technical support in blackburn, lan

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