We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful and our Commercial team make a crucial contribution to this.
Ten times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards, we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.
At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in some areas. We’re therefore taking positive steps to promote a positive and inclusive culture and we welcome applications from everyone to help us better represent our communities.
We have an exciting opportunity to join #TeamEMR as a Commercial Analyst.
This role reports to the Senior Commercial Insights Manager and is based in our head office in Derby. This is a fantastic opportunity for someone who has strong analytical skills and a drive to make a measurable difference in achieving financial targets and driving commercial development. Utilising a range of skills and systems, you will play a key role in helping the business to develop a greater understanding of our customers and identifying opportunities for revenue growth.
Key Roles and Responsibilities
Help to shape and deliver the commercial analysis and insights strategy to guide our commercial approach as a business and drive revenue growth
Provide regular and ad-hoc revenue reporting and analysis, generating insights into our customers and markets and presenting findings to a wide range of stakeholders including senior level executives
Design, develop and maintain scalable self-service reporting and dashboard solutions, enabling stakeholders across the business to independently access, explore and act on commercial data
Identify opportunities to improve analytical processes, reporting, and ways of working, to drive efficiencies, enhance data quality and help embed best practice across the Commercial Insights team
Support research projects, providing input to market research proposals and capturing the learnings of research to improve internal analysis
Conduct financial modelling to evaluate the expected revenue benefits of business cases and analyse the observed impacts once projects are delivered to assess whether benefits are being realised
Be an expert on revenue performance for the rest of the business, helping other departments to understand what drives revenue performance and making sure commercial impacts are considered in all business initiatives
Key Skills & Experience
Educated to at least degree level or equivalent experience
Strong commercial acumen, with the ability to accurately assess the factors influencing performance and make recommendations to optimise commercial results
Highly skilled in numerical analysis, with the ability to deliver detailed analysis, financial modelling, forecasting, and reporting, using tools such as Microsoft Excel, Power BI, Tableau or other similar data visualisation platforms
Proficiency working with large, complex datasets, including data extraction, transformation and modelling, to support scalable analytics. Experience using SQL and SQL Server Management Studio beneficial but not essential
Strong experience developing interactive dashboards and self-service reporting solutions, with a focus on usability, accessibility and stakeholder adoption
Excellent ability to interpret business requirements and translate complex issues into clear, concise and audience-appropriate insights and recommendations
Self-motivation, positivity and determination to deliver high quality outcomes in your work, both individually and as part of a team
Ability to grasp and solve complex issues and systems quickly and independently
As well as a competitive salary, we’ll also offer you:
32 days annual leave (including bank holidays), rising to 34 days after 2 years of service
Hybrid working
Free travel on East Midlands Railway and other train companies operated by Transport UK
75% discount on other national rail train companies, including for partners and dependants
Discounted friends and family tickets on the EMR network
Various personal development and progression opportunities
Excellent pension scheme
We are open minded to applications from people who wish to have flexible working. Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Recruitment Process
Our recruitment process will consist of the following stages:
1. Application
Submit your application online, including your CV (personal details removed) and responses to the questions.
2. Video Interview
If shortlisted, you’ll be invited to a video interview.
3. Assessment
Candidates who are successful at the video interview stage will be invited to complete an assessment.
4. Final Interview & Presentation
Candidates who are successful at the assessment stage will be invited to a final interview, which will include a presentation.
Interviews will provisionally be held in the w/c 12th October 2026
Important Notice to Candidate: AI Use Monitoring
Please be advised that all responses to questions on this application form will be carefully monitored for indications of AI assistance. It is important to us that you are being your authentic self so please base your answers on your personal knowledge and experience.
Any detected use of AI-generated content will result in disqualification from the application process. We value integrity and transparency in all applications and appreciate your cooperation in maintaining these standards.
Supporting Our Frontline
If you're successful in this role, you'll be expected to support our frontline colleagues at some points throughout the year. This might be undertaking safety critical work, for which you'll receive training, but it could just be helping out with Customer Service when our stations are busy. We're One Team, and that means our managers step up for the frontline, not just manage from a distance. Supporting frontline colleagues is part of our DNA at EMR.
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We welcome applicants from diverse backgrounds, we promote equal opportunities for all. East Midlands Railway is a non-discriminatory employer committed to the recruitment and promotion of all on the basis of ability and merit irrespective of disability, race, gender, health, social class, sexual preference, marital status, nationality, religion, employment status or age. We’ll treat your application fairly and assess you for the job based on merit and skills.
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