Customer Service Advisor - Fixed Term Contract
BD —Winnersh
- £25,000 - £38,125 a year
- CRM software
- Microsoft Outlook
- In-person
Product Manager- Specimen Management
BD —Winnersh
- £43,300 - £66,025 a year
- CRM software
- Data analysis skills
- Product management
10h
Associate / Technical Director Flood Risk Modelling Lead
AECOM —Basingstoke
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Mentoring
Company Nurse Urology
Hollister Limited U.K. —Winnersh
- £42,000 - £52,000 a year
- Full-time
- Patient care
- Teaching
- Annual leave
- Employee assistance programme
8d
SAP Manufacturing Deployment EU Lead
Mars —Slough
- Full-time
- English
- Analysis skills
- Manufacturing
Senior / Principal Consultant, Air Quality - Basingstoke
WSP —Basingstoke
- Part-time
- Hybrid work
- Business development
- Communication skills
- Flexitime
- Work from home
Associate Director - Transport Planning
WSP —Guildford
- Part-time
- Hybrid work
- Mentoring
- In-person
- Flexitime
- Work from home
Full Time Retail Sales Expert - Luxury Fragrance Brand - Oud Arabian
Scents & Cosmetics LTD —Guildford
- £12.71 - £13.50 an hour
- Weekend availability
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
2d
Manager, IT Security Engineering
Gilead Sciences —Uxbridge
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Communication skills
Director, Alliances EMEA
Manhattan Associates —Wokingham
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
13d
Maintenance Technician - Delta Hotels Heathrow Windsor
Delta Hotels by Marriott Heathrow Windsor —Slough
- £14.25 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Associate Director, Precision Medicine (Clinical Diagnostics)
Regeneron —Uxbridge
- Doctoral degree
- Annual leave
6d
Territory Manager, Vascular Access Management (VAM) - South West
BD —Winnersh
- £43,300 - £66,025 a year
- Organisational skills
Associate Director Civil Engineering
AECOM —Basingstoke
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Business development
Manager, Environmental Tox
Reckitt —Slough
- Management
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Life insurance
Senior Data Engineer
Sovos Compliance —Farnborough
- Communication skills
- Life insurance
Quick apply
14d
Blast Technical Lead
AECOM —Basingstoke
- Full-time
- Hybrid work
- Business development
- Analysis skills
- In-person
Full Time Supervisor, Tommy Hilfiger - Oxford
Tommy Hilfiger —Oxford
- Full-time
- Customer service
- Supervising experience
- Conflict management
(Fixed-Term) Manufacturing Associate, Drug Substance - Shift Position
Moderna, Inc. —Oxford
- 12 hour shift
- Bachelor's degree
- Continuous improvement
- No degree
- Annual leave
Chef de Partie
Delta Hotels by Marriott Heathrow Windsor —Slough
- £14.35 an hour
- Weekend availability
- Hotel
- Training & development
- Communication skills
- Free parking
- Employee discount
Quick apply
9d

I want to receive the latest job alerts for program associate in reading

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Advisor - Fixed Term Contract

BD -
Winnersh

Apply Now

Job details

Fixed term contract
£25,000 - £38,125 a year

Qualifications

CRM software
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Stakeholder collaboration
Internal department liaison
Complaint handling
Customer interaction
Multidisciplinary collaboration
Order processing

Full job description

Now

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

As a Customer Service Advisor - Fixed Term Contract you will join the Customer Service team within the MMS Business Unit, where you will support customers and internal teams by managing sales orders, service work orders, and enquiries. This role plays a key part in delivering a reliable and efficient service experience, helping to build trust and long-lasting relationships with customers while ensuring operational accuracy and timely delivery. Contract till 31.03.2027.

Responsibilities

Process sales orders and service work orders accurately and within agreed timelines using internal systems
Manage the shared inbox and respond to customer and internal enquiries with clear and timely communication
Handle incoming calls relating to orders, pricing, product queries, and service requests
Maintain and update customer records while ensuring data accuracy across systems
Collaborate with supply chain, warehouse, and depot teams to ensure smooth order fulfilment
Coordinate returns, loan equipment requests, and related documentation and logistics
Resolve customer concerns professionally, including managing complaints and escalating where required
Support internal teams by routing enquiries and maintaining strong working relationships across functions

Preferred Requirements:

Experience in a customer service environment, ideally with order processing or service coordination
Confident in handling customer queries and resolving concerns in a calm and structured way
Strong attention to detail with the ability to manage and process high volumes of data
Comfortable using systems such as Microsoft Outlook, Excel, and CRM tools
Clear communicator who can build positive relationships across teams and with customers
Organised and proactive, able to prioritise tasks and manage time effectively

Salary range for the role: £26 500 - £27 500 + benefits

Click on apply if this sounds like you!

BD is proud to be certified as a Top Employer 2026 in United Kingdom, reflecting our commitment to creating an exceptional working environment

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

GBR Winnersh - Eskdale Road

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

£25,000.00 - £38,125.00 GBP Annual

Apply Now

Refine Your Search

program associate jobs in reading

Customer Service Advisor - Fixed Term Contract

Product Manager- Specimen Management

Associate / Technical Director Flood Risk Modelling Lead

Company Nurse Urology

SAP Manufacturing Deployment EU Lead

Senior / Principal Consultant, Air Quality - Basingstoke

Associate Director - Transport Planning

Full Time Retail Sales Expert - Luxury Fragrance Brand - Oud Arabian

Manager, IT Security Engineering

Director, Alliances EMEA

Maintenance Technician - Delta Hotels Heathrow Windsor

Associate Director, Precision Medicine (Clinical Diagnostics)

Territory Manager, Vascular Access Management (VAM) - South West

Associate Director Civil Engineering

Manager, Environmental Tox

Senior Data Engineer

Blast Technical Lead

Full Time Supervisor, Tommy Hilfiger - Oxford

(Fixed-Term) Manufacturing Associate, Drug Substance - Shift Position

Chef de Partie

I want to receive the latest job alerts for program associate in reading

Related Searches

Explore jobs in more locations

We are the people who give possibilities purpose

Job Description

Why Join Us?

Primary Work Location

Additional Locations

Work Shift

Jobseeker tools

Employer Tools

Browse

Stay Connected