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Senior Software Engineer - Grafana Cloud Observability Provider | UK | Remote
Grafana Labs —Remote
In this role, you will be part of the team that designs, builds, and scales our Cloud Observability product suite, providing customers with the ability to…
£91,755 - £110,106 a year
8h

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Senior DevOps / Voice Infrastructure Engineer

Mad Devs -
Remote

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Job details

Benefits

Paid training
Flexible schedule

Qualifications

Cloud infrastructure
Kubernetes
Ansible
Load balancing
English
Google Cloud Platform
Bash (Unix shell)
AWS
VoIP
Russian
Docker
PostgreSQL
Terraform
Redis
Scripting
GitHub
Kafka
Python

Full job description

Join Our DevOps Team!
As we grow and take on exciting new challenges, we’re on the lookout for exceptional DevOps Engineers to join our team. Our goal is to build a high-performing group of DevOps engineers who thrive on innovation and excellence. If you're passionate about cloud technologies, and building scalable solutions, we’d love for you to be part of shaping the future of our products.

Senior

DevOps

About us

Mad Devs is a full-stack team specializing in developing and administering large-scale IT products across various industries. Many of our products are used in Europe, the USA, and Southeast Asia. We are passionate about tackling complex challenges and delivering innovative solutions that make a significant global impact.
#LINKD

Responsibilities:

Design, deploy, and maintain SIP/VoIP infrastructure (Asterisk, FreeSWITCH, Kamailio) for AI Agents
Integrate voice platforms with cloud services (GCP, AWS) and internal AI pipelines
Ensure high availability and low latency of voice services (HA, load balancing, failover)
Manage cloud infrastructure via IaC (Terraform) and container orchestration in Kubernetes
Set up call quality monitoring (MOS, jitter, packet loss) and alerting with Grafana / Victoria Metrics
Build and optimize CI/CD pipelines (GitHub Actions, ArgoCD) for voice services
Harden voice infrastructure security: encryption (SRTP, TLS), toll fraud prevention, DoS protection
Integrate with PSTN/SIP trunk providers, manage DID numbers and call routing

It will be a plus:

WebRTC protocol
AI/TTS/STT integrations (Google TTS, Deepgram, Whisper)
AWS or GCP Professional certification
Compliance experience: HIPAA, GDPR, SOC 2
Ansible or other configuration management tools
Service mesh experience (Linkerd or Istio)
Python or Bash scripting for automation

Requirements:

3+ years of hands-on experience with Asterisk or FreeSWITCH
Deep knowledge of SIP, RTP, SRTP protocols
Experience with SIP proxies — Kamailio or OpenSIPS
WebRTC integrations
Trunk configuration, dialplan design, codec negotiation
GCP and/or AWS hands-on experience (2+ years)
Kubernetes (GKE or EKS) in production environments
Terraform — custom modules, multi-environment setups
Docker, Docker Compose
CI/CD: GitHub Actions, ArgoCD / Flux
Prometheus / Victoria Metrics, Grafana dashboards and alerting
Loki or ELK for log aggregation, voice quality metrics (QoS, MOS)
Kafka or RabbitMQ, Redis, PostgreSQL, ClickHouse
English and Russian at B2 level, for communication with stakeholders and team
Location: any, except Russia and Belarus

Why Join us

At Mad Devs, you will be part of a company that values creativity, strategic thinking, and continuous improvement. You will work on meaningful projects that impact millions of users worldwide alongside a talented and supportive team. By joining our team, you will have the opportunity to make a real impact, grow your career, and contribute to developing cutting-edge solutions in the world of backend engineering.

Employees benefits

Flexible working hours

Remote-first culture

Long-term projects

Salary in dollars

Professional communities

Onsite business trips

Training budget

Paid conferences

Hi, I'm Ekaterina.

Applying for jobs should be easy. I am here to simplify the hiring process and set you up for success. Feel free to send me a message via e-mail

[email protected]

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python developer jobs in field based

Senior DevOps / Voice Infrastructure Engineer

Senior Software Engineer - Grafana Cloud Observability Provider | UK | Remote

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Senior Site Reliability Engineer

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Sr. Software Engineer/SRE - Remote UK (6218)

Senior Cloud Platform Engineer (AWS/GCP)

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