Application support analyst Work, Jobs in Oldham, Gtm (with Salaries)

Application Support Engineer (AWS) - Manchester
FDM Group —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
1h
BUSINESS ANALYST
i5 Solutions Europe Limited —Manchester
- £34,000 - £37,000 a year
- Full-time
- Software troubleshooting
- Marketing
- Master's degree
Data Governance Manager
AJ Bell —Manchester
- Full-time
- Hybrid work
- Presentation skills
- Financial services
- Communication skills
- Employee assistance programme
Quick apply
Intermediate Data Engineer
CDL Software —Manchester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Mentoring
- AI
- Free parking
- Referral programme
Quick apply
Salesforce Developer
Christians Against Poverty —Bradford
- From £46,553.04 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Agile
- Flexitime
- Employee discount
11d
Senior Appian Development Consultant
Valtech Group —Manchester
- Mentoring
- Communication skills
Mainframe Systems Programmer (IMS)
Barclays —Knutsford
- Scripting
SRM Team Lead
Manchester Metropolitan University —Manchester
- Full-time
- Hybrid work
- Computer Science
- Recruiting
- Agile
- Life insurance
5d
Senior Project Manager
EG Group —Horwich
- Full-time
- Hybrid work
- PMP
- Travel
- Communication skills
- Free parking
- Annual leave
4d
Senior Data and AI Analyst
Barrett Steel —Bradford
- Full-time
- Hybrid work
- ERP systems
- SQL
- APIs
- Employee discount
Quick apply
Detection Engineer
NCC Group —Manchester
- Full-time
- Hybrid work
- Writing skills
- Annual leave
Quick apply
Lead Data Engineer
Manchester Airport —Manchester
- Team management
- Leadership
- Employee discount
6d
AI Product Lead
DBD International —Warrington
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
7d
Senior ServiceNow Certified Technical Architect
Cognizant —Manchester
- Full-time
- Hybrid work
- Mentoring
- Communication skills
12d
Business Operations Manager - Product, Data Insights & Reporting
Anaplan —Manchester
- Team management
- Agile
- Communication skills
Quick apply
RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries
Royal Bank of Canada —Manchester
- Full-time
- Management
- Analysis skills
- Bachelor's degree
3d
GEN AI Architect
Barclays —Knutsford
- Mentoring
- AI
Mobile Security Engineer
Barclays —Knutsford
- SDLC
Lead Systems Engineer - Cyber Security
Blackburn with Darwen Council —Blackburn with Darwen
- £45,091 - £49,282 a year
- Full-time
- Leadership
3d
Senior Manager, Security Architecture
Anaplan —Manchester
- Communication skills
Quick apply

I want to receive the latest job alerts for application support analyst in oldham, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Application Support Engineer (AWS) - Manchester

FDM Group -
Manchester

Apply Now

Job details

Fixed term contract
1 hour ago

Benefits

Annual leave
Company pension

Qualifications

Jira
Technical troubleshooting
Incident triage
Dashboard visualisation
Incident queue management
IT service management
Ticket management
Service restoration
Continuous improvement
Splunk
Risk management
Technical writing
ServiceNow
S3
Application support
Root cause analysis
Communication skills

Full job description

About The Role

FDM is a global business and technology consultancy seeking an experienced Production Support Analyst to work for our global financial services client. The right candidate will coordinate and provide production support activities for applications and databases for software, ensuring operational stability, rapid issue resolution, and continuous improvement. This is initially a 12-month contract with very good prospects to extend and will be a hybrid role that will be based in Manchester.

Responsibilities

Provides intermediate support of applications and databases for software. Coordinates and executes technical procedures to resolve production issues after evaluation.
Monitors production systems for alerts, outages, and system issues. Research issues and performs root cause analysis to minimize risk. Implements solutions for issues and appropriate development initiatives.
Ensures that support requests are resolved within the service level agreements. Communicates statuses and resolutions.
Writes and updates production support documentation, policies, and procedures.
Identifies opportunities for improvement and makes recommendations. Assists in implementing changes.
Establishes and maintains strong working relationships with business partners.
Participates in special projects and performs other duties as assigned.

About You

Proficient in Splunk for log analysis, alert investigation, and dashboard creation (or similar tools)
Working knowledge of Open-Telemetry, including instrumentation, metrics, logs, and distributed tracing
Familiarity with AWS services and the AWS Management Console (or similar cloud-native platforms)
Understanding of core AWS components (EC2, S3, CloudWatch, Lambda, etc.)
Skilled in incident triaging, prioritization, and escalation
Strong root cause analysis and problem solving abilities
Experience with ITIL aligned processes (incident, problem, change management)
Strong written and verbal communication skills
Ability to translate technical issues for non technical stakeholders
Experience supporting production environments and operational readiness activities
Ability to write and maintain runbooks, troubleshooting guides, and knowledge articles
Familiarity with SQL basics, log analysis, and API troubleshooting
Experience with ticketing systems such as ServiceNow or Jira

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

Apply Now

Refine Your Search

application support analyst jobs in oldham, gtm

Application Support Engineer (AWS) - Manchester

BUSINESS ANALYST

Data Governance Manager

Intermediate Data Engineer

Salesforce Developer

Senior Appian Development Consultant

Mainframe Systems Programmer (IMS)

SRM Team Lead

Senior Project Manager

Senior Data and AI Analyst

Detection Engineer

Lead Data Engineer

AI Product Lead

Senior ServiceNow Certified Technical Architect

Business Operations Manager - Product, Data Insights & Reporting

RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

GEN AI Architect

Mobile Security Engineer

Lead Systems Engineer - Cyber Security

Senior Manager, Security Architecture

I want to receive the latest job alerts for application support analyst in oldham, gtm

Related Searches

Explore jobs in more locations

About The Role

About You

About Us

Jobseeker tools

Employer Tools

Browse

Stay Connected