Technical support analyst Work, Jobs in Sidcup, Gtl (with Salaries)

ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- In-person
- Communication skills
- Employee discount
11h
Co Pilot Adoption, Learning & Change Analyst
UBDS Group —London
- Hybrid work
- Organisational skills
- Training & development
- AI
Quick apply
7d
Business Analyst (Guidewire Claims)
FalconSmartIT —London
- Training & development
Quick apply
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Maintenance
Service Desk Analyst - 6 Months Contract
PA Housing —Sunbury
- £34,140 - £35,590 a year
- Call to connect
- Hybrid work
- Continuous improvement
- Annual leave
- Employee discount
Support Desk Analyst
Nscale —London
- Remote
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
Technical Support Analyst, Tier 1 (UK)
Docebo —London
- Full-time
- Hybrid work
- Communication skills
- Employee stock purchase plan
- Annual leave
5h
Service & Operations Analyst in SERVICE DESK - 6 Month FTC
Bank of England —London
- £28,640 - £32,220 a year
- Full-time
- Communication skills
- Annual leave
13h

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ICT Technical Analyst

Hill Group UK
Waltham Abbey

Apply Now

Job details

11 hours ago

Benefits

Employee discount

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Ticket management
Microsoft Exchange
Microsoft Office Suite
Equipment installation and commissioning
Procurement support
Computer hardware
Ticket management systems
Customer support
Communication skills
Mobile devices

Full job description

As our ICT Technical Analyst, you’ll provide first and second-line support across Hill’s offices and more than 70 live sites. From troubleshooting devices to configuring PCs and supporting infrastructure projects, you’ll be the one our teams turn to when tech needs to work fast—and work right.

It’s a hands-on, people-facing role where problem-solving meets customer service. You’ll help keep our systems stable, secure and smart—and you’ll play a vital part in helping Hill grow with confidence.

What you’ll do:

Provide professional, responsive 1st and 2nd line IT support—remotely, by phone, and on-site
Build and configure laptops, desktops and mobile devices for new starters
Support software installations, rebuilds and upgrades across the business
Log and manage tickets, escalating complex issues where needed
Liaise with third-party providers to resolve hardware and connectivity issues
Carry out daily backup checks and manage tape changes for main office sites
Install and maintain IT setups at new project offices
Help design and implement infrastructure improvements and support wider IT projects
Keep asset records, technical documentation and licensing up to date
Suggest cost-effective procurement options and raise purchase requests
Stay current with emerging tech and recommend innovations that support the business
Support Hill’s change control process and maintain H&S compliance

What we’re looking for:

At least 2 years’ experience in 1st and 2nd line support
Proficient in Windows 10/11 and Microsoft Office
Familiar with helpdesk systems and remote support tools
Strong troubleshooting and communication skills
Basic server and Exchange knowledge (2008R2, 2010)
Good understanding of IT security best practices
Experience managing tasks independently and escalating appropriately
Willingness to travel to regional sites as needed
Curious, collaborative and always ready to learn

What you’ll get:

26 days holiday
Private healthcare and wellbeing platform
Hill Incentive scheme and retail discounts
Volunteering days and continuous learning opportunities
A high-performing and supportive team culture
competitive salary and package

Why Hill?

At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

Our culture is underpinned by our values:

Ambition – we set bold goals and support each other to exceed them
Impact – we focus on delivering meaningful outcomes
Agility – we move quickly, adapt confidently, and embrace change
Collaboration – we work together to achieve more, sharing success along the way

As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here — and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward-thinking, values-led team. Together, we’re not just building homes — we’re building a lasting legacy.

We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.

Apply Now

Refine Your Search

technical support analyst jobs in sidcup, gtl

ICT Technical Analyst

Co Pilot Adoption, Learning & Change Analyst

Business Analyst (Guidewire Claims)

HR Systems Analyst

Service Desk Analyst - 6 Months Contract

Support Desk Analyst

Technical Support Analyst, Tier 1 (UK)

Service & Operations Analyst in SERVICE DESK - 6 Month FTC

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