Technical support Work, Jobs in Biggleswade, Bdf (with Salaries)

EUN IT Support Apprentice
Sika —Welwyn Garden City
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
16h
Customer Services Agent
Midpoint Communications —Milton Keynes
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
9d
Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Travel
- Organisational skills
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Apprentice Information and Communication Technician
Routeco —Milton Keynes
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Continuous improvement
- In-person
Microsoft Instructor
BPP Holdings —Wyboston
- Overtime
- Remote
- Training & development
- Teaching
- Annual leave
Application Support Consultant
GenetiQ —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- Databases
- Annual leave
Quick apply
2d
Security Learning Engagement Partner
Tesco UK —Welwyn Garden City
- Full-time
- Training & development
- Communication skills
- Employee assistance programme
1d

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EUN IT Support Apprentice

Sika -
Welwyn Garden City

Quick apply

Job details

Full-time
16 hours ago

Benefits

UK visa sponsorship

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
iOS
Ticket management
Windows
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Customer support
Communication skills
Active Directory
Mobile devices

Full job description

Company Description

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and vehicle industries toward greater environmental compatibility. With more than 33,000 employees, the company generated sales of CHF 11.2 billion in 2023.

Job Description

We're looking for an enthusiastic and motivated IT Support Apprentice to join our Europe North IT team based in Welwyn Garden City, UK. This is an excellent opportunity for someone who is passionate about technology and wants to build a career in IT.

As part of our IT Support team, you'll be the first point of contact for colleagues needing technical assistance, helping to keep our IT systems running smoothly across multiple locations across 10 different countries. You'll receive hands-on training and support while working towards your apprenticeship qualification, gaining valuable experience across a wide range of technologies.

No previous IT experience is required, but we're looking for someone with a genuine interest in technology, a willingness to learn, and a positive attitude.

What You'll Be Doing

Provide first-line IT support to colleagues across the Europe North region.
Respond to IT support requests via our ticketing system, email and phone.
Troubleshoot hardware, software and basic network issues with support from the wider IT team.
Assist with setting up laptops, desktops, mobile devices and other IT equipment.
Support the rollout of new hardware and IT projects.
Help maintain accurate IT asset records.
Document issues and resolutions within our service desk.
Deliver excellent customer service while ensuring support requests are handled efficiently.
Provide both remote support and on-site support across our local sites.

What We're Looking For

We believe the right attitude is more important than having lots of technical experience. We'd love to hear from you if you:

Have a genuine passion for technology and are looking to build a long-term career in IT.
Enjoy solving problems and learning new skills.
Have experience in a customer-facing or customer service role.
Are friendly, approachable and enjoy helping people.
Have excellent communication skills.
Can work well as part of a team.
Are organised and able to manage your workload.
Are proactive and willing to ask questions when you need support.
Hold a full UK driving licence and are willing to travel between local sites when required.

It Would Be Great If You Have Some Knowledge Of

You don't need to know everything below, but any exposure would be an advantage:

Windows operating systems.
Microsoft 365 applications.
Basic computer hardware.
Basic networking concepts (Wi-Fi, IP addresses, DNS).
Active Directory.
Mobile devices (iOS and Android).
IT ticketing systems.

What You'll Gain

ICT Level 3 Apprenticeship
CompTIA Tech+ Certification
Hands-on experience supporting a busy IT environment across multiple countries.
Ongoing training from experienced IT professionals.
Exposure to a wide range of enterprise technologies.
Opportunities to develop your technical and professional skills.

Please note this is an 18 month apprenticeship programme, Successful completion of the apprenticeship may lead to a permanent IT Support Engineer position, subject to business needs and performance.

Additional Information

We look forward to your application. For this position visa sponsorship is not offered and only direct applications will be considered.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Quick apply

Refine Your Search

technical support jobs in biggleswade, bdf

EUN IT Support Apprentice

Customer Services Agent

Applications Engineer.

Workshop Engineer

Apprentice Information and Communication Technician

Senior IT Support Engineer - On-site Services

Microsoft Instructor

Application Support Consultant

Security Learning Engagement Partner

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