It engineering manager Work, Jobs in Cheddleton, Sts (with Salaries)

Weekend Customer Service Advisor
R J Lifts Group Ltd —Stoke-on-Trent
- £10.85 - £12.71 an hour
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Profit sharing
Quick apply
2h
Risk and Assurance Manager (Band 4/HEO)
Health and Safety Executive —Buxton
- £38,005 - £41,065 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Annual leave
4d
Service Sales Manager
Hitachi Rail —Stone
- Full-time
- Customer service
- Engineering
- Presentation skills
- Flexible schedule
5d
Quantity Surveyor
Nuvo Hiring —Rugeley
- Up to £52,000 a year
- Part-time
- Hybrid work
- Computer literacy
- Analysis skills
- Organisational skills
- Free parking
- Flexible schedule
Quick apply
6d
Customer Support Advisor
Your Repair —Stoke-on-Trent
- £26,500 a year
- Full-time
- Communication skills
- Flexible schedule
Quick apply
Workshop Fitter/Plant Mechanic
Chippindale Plant & Sales —Stockport
- £33,000 - £33,500 a year
- Engineering
- Maintenance
- Welding
Quick apply
Works Inspector (Clerk of Works)
Canal & River Trust —Cheshire
- £32,381 a year
- Part-time
- Engineering
- Travel
- In-person
1d
Laboratory Manager
JCB —Derby
- Full-time
- Engineering
- Continuous improvement
- Gym membership
6h
Estimator
ACS Construction Group —Cheadle Hulme
- £55,000 - £60,000 a year
- Full-time
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
6d
Investment Project Manager - Midlands
Punch Pubs —Burton-On-Trent
- From £55,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
1d
Intelligent Transport Systems Technical Assistant
Staffordshire County Council —Stafford
- £27,254 - £30,024 a year
- Computer literacy
- Engineering
- Travel
5d
Emerging Talent Scheme Leader
JCB —Rocester
- Full-time
- Human resources
- Mentoring
- Recruiting
- Annual leave
Quick apply
6d
Emerging Talent Scheme Leader
JCB —Rocester
- Full-time
- Human resources
- Mentoring
- Recruiting
- Annual leave
6d
Service Sales Manager
Hitachi —Stone
- Full-time
- Customer service
- Engineering
- Presentation skills
- Flexible schedule
5d
Electrical Test Planning Engineer
Bentley Motors —Crewe
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
- Free parking
- Annual leave
5d
Graduate Installations Coordinator
Pentagon Play —Middlewich
- £26,500 a year
- Full-time
- Management
- Customer service
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
1d

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Weekend Customer Service Advisor

R J Lifts Group Ltd -
Stoke-on-Trent

Quick apply

Job details

Permanent | Part-time
£10.85 - £12.71 an hour
2 hours ago

Benefits

Free parking
Casual dress
Profit sharing
Company events
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
GCSE
Data analysis skills
Change management
Analysis skills
Project management
Continuous improvement
Organisational skills
Customer support
Customer interaction
Communication skills
Rota coordination

Full job description

RJ Lifts are looking for an Out of Hours Customer Service Advisor – Weekends

R J Lifts not only prides itself as being a UK leader in the lift and escalator industry but is the only UK Lift Company which is EOT Employee-Owned Trust.

General Description: The overall responsibility of the Customer Service Advisor is to effectively and efficiently manage the deployment of our Lift Service Engineering Team to ensure completion of reactive calls within our client portfolio.

This is a pivotal role which involves regular contact with engineers, management teams, clients and other functions within our Business.

This is a fast paced role where you will be required to work on multiple projects in a client driven, results orientated environment.

Reporting into the Department Manager you will drive change and suggest new ideas and drive a 'customer-centric' culture within the operational service teams, as well as creating a fun working environment with good staff retention.

You will be a confident personality and be able to analyse and interpret data well. Your role will involve:

Delivery of Breakdown and Service departmental key performance indicators and service levels - ensuring a high customer care culture at times
Logging client calls accurately
Scheduling the field engineers
Keeping the client updated
Managing all calls which come in to the Business
Constantly reviewing and suggesting improvements to the customer service journey to improve the experience for customers and to drive profitability and growth
Ensuring compliance to procedures all times
Building strong relationships with clients and members of the team

You will have the following skills/experience:

· Exceptional organisational and planning skills

· Commitment

· Experience of planning jobs (preferably from within an engineering background but not required)

· The ability to learn complex processes

· Change management

· Strong communication and analytical skills

· Ability to identify problems and inefficiencies and to develop and push through solutions & improvements

· Project management skills

· Working with CRM systems & IT packages

· Scheduling external works

Hours: Weekends – Saturday and Sunday – 07:00 – 17:00

This is an excellent opportunity to join this fast-growing well-respected lift services company

RJ Lifts is an Equal Opportunity Employer. RJ Lifts does not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

Job Types: Part-time, Permanent

Pay: £10.85-£12.71 per hour

Benefits:

Casual dress
Company events
Free parking
On-site parking
Profit sharing

Education:

GCSE or equivalent (required)

Experience:

customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

it engineering manager jobs in cheddleton, sts

Weekend Customer Service Advisor

Risk and Assurance Manager (Band 4/HEO)

Service Sales Manager

Quantity Surveyor

Customer Support Advisor

Workshop Fitter/Plant Mechanic

Works Inspector (Clerk of Works)

Laboratory Manager

Estimator

Investment Project Manager - Midlands

Intelligent Transport Systems Technical Assistant

Emerging Talent Scheme Leader

Emerging Talent Scheme Leader

Service Sales Manager

Electrical Test Planning Engineer

Graduate Installations Coordinator

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