Technical support engineer Work, Jobs in Roding (with Salaries)

Workplace Support Engineer
M Group —Stevenage
- Communication skills
- Annual leave
- Employee assistance programme
4h
Technical Services Engineer
Dr. Martens —London
- Full-time
- Bar
- Organisational skills
- Communication skills
- Annual leave
Quick apply
1d
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
TechOps Engineer (System Administrator)
Talos Global —London
- Full-time
- Bachelor's degree
- No degree
- Scripting
- Annual leave
- Employee stock ownership plan
Onsite Engineer
Cardonet —London
- In-person
- Referral programme
Field Service Engineer
Zenzero Solutions —London
- In-person
- Flexible schedule
2nd Line Service Desk Engineer Level 2.
Total IT Technology Solutions Ltd —London
- £32,000 - £36,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
6d
Senior Manager - Technical Support Engineering
DeepL —London
- Full-time
- Hybrid work
- APIs
- AI
- Leadership
Technical Support Senior Engineer, Chiller
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Engineering
- English
- Communication skills
Store Technology Engineer
Mountain Warehouse —London
- Full-time
- Hybrid work
- Travel
- POS
- Communication skills
- Employee discount
Quick apply
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
3d
Senior ICT & Security Engineer - London
ENGIE —London
- Hybrid work
- Engineering
- Annual leave
Senior ICT & Security Engineer - London
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Training & development
Customer Success Engineer UK
Aikido Security —London
- Full-time
- Remote
- Software troubleshooting
- English
- Bachelor's degree
AI Engineer, Enablement (London)
LangChain —London
- Full-time
- Master's degree
- Travel
- AI
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
7d
Senior ICT & Security Design Engineer - London, Bicester or Newcastle
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
10d
2nd/3rd Line Support Engineer
Computer Systems UK Ltd —Bishop's Stortford
- Full-time
- In-person
- Communication skills
Quick apply
7h

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Workplace Support Engineer

M Group -
Stevenage

Apply Now

Job details

4 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Technical troubleshooting
Desktop support
IT service management
Customer support
Application support
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where you'll be working?

We're looking for a Workplace Support Engineer to deliver responsive, user-focused IT support across M Group. In this role, you'll be the face of workplace technology, helping colleagues resolve technical issues, supporting devices and collaboration tools, and ensuring employees have a seamless technology experience wherever they work.

Working closely with internal teams, suppliers and managed service partners, you'll troubleshoot problems, drive service improvements, support technology change initiatives, and play a key role in enhancing the digital workplace. If you enjoy solving problems, providing excellent customer service, and making technology simple and effective for users, we'd love to hear from you.

What you'll be doing?

You'll be the first point of contact for colleagues needing support with workplace technology, helping to resolve issues with devices, applications, printers and meeting room technology. Whether providing support remotely or on-site, you'll focus on delivering a positive user experience and keeping employees productive with minimal disruption.

Working closely with IT teams, suppliers and managed service partners, you'll investigate and resolve incidents, identify recurring issues, and contribute to service improvements. You'll also support the rollout of new workplace technologies and transformation projects, helping colleagues adapt to new tools and ways of working.

Alongside day-to-day support, you'll play an important role in maintaining device and software lifecycles, managing equipment and access requests, and ensuring accurate asset information is maintained. You'll use colleague feedback and service insights to continuously improve support processes and enhance the overall employee technology experience.

Essential skills & experience?

Experience supporting Windows devices, Microsoft 365, and workplace applications.
Strong troubleshooting skills across hardware, software, user access, networking, and peripherals.
Excellent customer service and communication skills, with the ability to explain technical issues in plain English.
Experience working within an IT support or service desk environment, using ITSM tools and processes.
Ability to manage multiple priorities and resolve issues in a fast-paced environment.
A proactive, collaborative approach with a passion for delivering a great employee technology experience.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers;

Private health care and health care cash plan for you
Discretionary bonus scheme
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupG #LI-EO1 INDREG

Apply Now

Refine Your Search

technical support engineer jobs in roding

Workplace Support Engineer

Technical Services Engineer

Technical Support Engineer - Digital Customer Success

TechOps Engineer (System Administrator)

Onsite Engineer

Field Service Engineer

2nd Line Service Desk Engineer Level 2.

Senior Manager - Technical Support Engineering

Technical Support Senior Engineer, Chiller

Store Technology Engineer

1st Line Helpdesk Engineer - Basildon

Senior ICT & Security Engineer - London

Senior ICT & Security Engineer - London

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Customer Success Engineer UK

AI Engineer, Enablement (London)

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

Senior ICT & Security Design Engineer - London, Bicester or Newcastle

2nd/3rd Line Support Engineer

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