Technical support engineer Work, Jobs in Roding (with Salaries)

Workplace Support Engineer
M Group —Stevenage
- Communication skills
- Annual leave
- Employee assistance programme
2d
Technical Services Engineer
Dr. Martens —London
- Full-time
- Bar
- Organisational skills
- Communication skills
- Annual leave
Quick apply
3d
Store Technology Engineer
Mountain Warehouse —London
- Full-time
- Hybrid work
- Travel
- POS
- Communication skills
- Employee discount
Quick apply
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
9d
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
5d
AI Engineer, Enablement (London)
LangChain —London
- Full-time
- Master's degree
- Travel
- AI
Client Support Engineer
IntApp —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
1d
Customer Success Engineer UK
Aikido Security —London
- Full-time
- Remote
- Software troubleshooting
- English
- Bachelor's degree
Senior ICT & Security Engineer - London
ENGIE —London
- Hybrid work
- Engineering
- Annual leave
Senior ICT & Security Engineer - London
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
Senior ICT & Security Design Engineer - London, Bicester or Newcastle
Tractebel —London
- Full-time
- Hybrid work
- Engineering
- Annual leave
12d
End User Support Engineer (L2/L3)
Nimbus —London
- £45,000 - £50,000 a year
- Full-time
- Google Suite
- Maintenance
- Continuous improvement
- Health & wellbeing programme
- Life insurance
Quick apply
1d
Campus Support Engineer (onsite)
THJ Technology —London
- £225 - £250 a day
- Full-time
- Microsoft Office
- IT
- In-person
Quick apply
1d
2nd/3rd Line Support Engineer
Computer Systems UK Ltd —Bishop's Stortford
- Full-time
- In-person
- Communication skills
Quick apply
2d
2nd Line Support Engineer / Field Engineer [permanent or contractor]
Core —London
- Full-time
- Hybrid work
- Analysis skills
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Client Support Engineer
Two Circles —London
- £45,000 - £50,000 a year
- SQL
- Continuous improvement
- Mentoring
Quick apply
1d

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Workplace Support Engineer

M Group -
Stevenage

Apply Now

Job details

2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Technical troubleshooting
Desktop support
IT service management
Customer support
Application support
Communication skills

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where you'll be working?

We're looking for a Workplace Support Engineer to deliver responsive, user-focused IT support across M Group. In this role, you'll be the face of workplace technology, helping colleagues resolve technical issues, supporting devices and collaboration tools, and ensuring employees have a seamless technology experience wherever they work.

Working closely with internal teams, suppliers and managed service partners, you'll troubleshoot problems, drive service improvements, support technology change initiatives, and play a key role in enhancing the digital workplace. If you enjoy solving problems, providing excellent customer service, and making technology simple and effective for users, we'd love to hear from you.

What you'll be doing?

You'll be the first point of contact for colleagues needing support with workplace technology, helping to resolve issues with devices, applications, printers and meeting room technology. Whether providing support remotely or on-site, you'll focus on delivering a positive user experience and keeping employees productive with minimal disruption.

Working closely with IT teams, suppliers and managed service partners, you'll investigate and resolve incidents, identify recurring issues, and contribute to service improvements. You'll also support the rollout of new workplace technologies and transformation projects, helping colleagues adapt to new tools and ways of working.

Alongside day-to-day support, you'll play an important role in maintaining device and software lifecycles, managing equipment and access requests, and ensuring accurate asset information is maintained. You'll use colleague feedback and service insights to continuously improve support processes and enhance the overall employee technology experience.

Essential skills & experience?

Experience supporting Windows devices, Microsoft 365, and workplace applications.
Strong troubleshooting skills across hardware, software, user access, networking, and peripherals.
Excellent customer service and communication skills, with the ability to explain technical issues in plain English.
Experience working within an IT support or service desk environment, using ITSM tools and processes.
Ability to manage multiple priorities and resolve issues in a fast-paced environment.
A proactive, collaborative approach with a passion for delivering a great employee technology experience.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme

In addition, this role offers;

Private health care and health care cash plan for you
Discretionary bonus scheme
25 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupG #LI-EO1 INDREG

Apply Now

Refine Your Search

technical support engineer jobs in roding

Workplace Support Engineer

Technical Services Engineer

Store Technology Engineer

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

1st Line Helpdesk Engineer - Basildon

AI Engineer, Enablement (London)

Client Support Engineer

Customer Success Engineer UK

Senior ICT & Security Engineer - London

Senior ICT & Security Engineer - London

Senior ICT & Security Design Engineer - London, Bicester or Newcastle

End User Support Engineer (L2/L3)

Campus Support Engineer (onsite)

2nd/3rd Line Support Engineer

2nd Line Support Engineer / Field Engineer [permanent or contractor]

Client Support Engineer

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