Php developer / web developer Work, Jobs (with Salaries)

IT & Digital Operations Coordinator
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- From £26,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Free parking
- Employee discount
Quick apply
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Microspot Limited —Aylesford
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- £18,000 - £25,000 a year
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Sanders + Jay Ltd —Royston
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Nourish Care —Bournemouth
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Merridale Ltd —Wolverhampton
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Proton AG —London
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Phalam Corporations LLC —Remote
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Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
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IT & Digital Operations Coordinator

Abbey Access Ltd
Ystradgynlais

Quick apply

Job details

Permanent | Full-time
From £26,500 a year
2 hours ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Website maintenance
Technical troubleshooting
Website management
Microsoft Excel
Microsoft Outlook
WordPress
Web development
Search Engine Optimisation (SEO)
Computer literacy
Google Tag Manager
Microsoft Office Suite
E-commerce
User account management
Staff training
SEO
SharePoint
Customer support
Content management
Google Search Console
Application support
Google Analytics
Communication skills

Full job description

Overview

We are looking for a confident and practical IT & Digital Operations Coordinator to join our team.

This is a varied role where your main responsibility will be supporting the day-to-day IT, websites and online systems used across the business. You will also help with ecommerce, product management, online retailers, website content and general operational support.

We are looking for someone who is comfortable using different systems, enjoys solving problems and is happy to get involved across different areas of the business.

You do not need to know everything from day one, but you should have strong general IT skills, be confident learning new systems and be able to investigate problems independently.

About the Role

This would suit somebody who enjoys variety.

One day you may be helping a member of staff with an IT problem, the next you could be adding a new product range to the website, investigating an online-order issue, working with a developer on a website problem or helping resolve an issue with one of our retailer systems.

It is therefore important that you are practical, adaptable and comfortable figuring things out rather than only working within one narrow area of IT.

Full training will be provided on our internal systems and processes.

Responsibilities

IT & Systems Support

Provide day-to-day IT support to staff across the business.
Help with computer, email, software and system problems.
Support Microsoft 365, Outlook, SharePoint and shared folders.
Help manage user access, accounts and general system issues.
Investigate IT problems and work with external support companies where required.
Help staff understand and use company systems.
Maintain organised shared folders and internal information.
Troubleshoot problems that affect the day-to-day running of the business.

Websites & Ecommerce

Help maintain and update our ecommerce websites.
Work with WordPress and WooCommerce.
Add and update products, prices, stock and product information.
Investigate website, checkout and ordering problems.
Help troubleshoot plugins and website integrations.
Test website changes and fixes.
Work with external developers where necessary.
Make sure website information remains accurate and up to date.

Product Management

Add new products to our websites.
Create and update product descriptions and specifications.
Check supplier information for errors or missing details.
Upload manuals, images and supporting product information.
Keep internal product folders and technical documents organised.
Update product pricing and existing product information when required.

Website Content & Digital Marketing Support

Upload and format website blogs and other content.
Check website content for errors before publishing.
Prepare and upload website images.
Check links and published pages.
Assist with Google Analytics / GA4.
Assist with Google Search Console.
Work with Google Tag Manager.
Help our SEO and PPC companies with website changes or technical requests.

Wider Business Support

This is a varied position, so there will also be opportunities to become involved in other areas of the business.

This may include helping with customer enquiries, online reviews, retailer enquiries, order administration, internal procedures and staff training.

The most important thing is having good IT skills, being comfortable learning new things and being willing to investigate and solve problems.

What We Are Looking For

We are looking for someone who:
Has strong general IT and computer skills.
Is confident using Microsoft 365 and Outlook.
Has experience using WordPress and ideally WooCommerce.
Is comfortable working with websites and online systems.
Has good attention to detail.
Can investigate and troubleshoot problems.
Is confident learning new software and systems.
Can work independently without needing constant supervision.
Is organised and able to manage different tasks.
Has good written and verbal communication skills.
Is comfortable helping and training other members of staff.
Can explain technical problems in simple terms.
Is willing to get involved and help across different areas of the business.

Useful Experience

Experience in any of the following would be beneficial but is not essential:

Web development experience would be useful but is not essential.
Knowledge of HTML, CSS, PHP and SQL databases would be beneficial.
WordPress
WooCommerce
Microsoft 365
Outlook
SharePoint
Google Analytics / GA4
Google Search Console
Google Tag Manager
SEO
Ecommerce
Product management
Excel
Customer support
Troubleshooting software or system problems

Pay: From £26,500.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

Do you have previous experience working in an IT support, systems, ecommerce, web or similar technical role? Yes / No
Are you confident troubleshooting general computer, software and system problems without needing step-by-step guidance? Yes / No
Do you have experience using WordPress and/or WooCommerce?
Do you have experience with HTML, CSS, PHP or SQL databases?

Work Location: In person

Quick apply

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