Technology analyst Work, Jobs in Edinburgh (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
Scrum Master
Version 1 —Edinburgh
- Full-time
- Hybrid work
- Continuous improvement
- Product management
- Employee assistance programme
- Employee discount
Quick apply
14d
QC Analyst
NextPharma —Livingston
- Full-time
- Microsoft Word
- Computer literacy
- Quality control
- Free parking
- Health & wellbeing programme
Quick apply
9d
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Travel
- Life insurance
- Referral programme
Quick apply
13d
Technical Data Analyst
Clearwater Analytics, LLC —Edinburgh
- Writing skills
- Java
- Databases
Quick apply
6d
Business Analyst
Maxi Construction Limited —Livingston
- £127,737.79 - £150,170.67 a year
- Full-time
- SQL
- Analysis skills
- SDLC
- Employee stock purchase plan
- Relocation assistance
Quick apply
15h
ServiceNow Scrum Master / Business Analyst
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee discount
3h
Graduate Operations Analyst (Aug 26 Start Date)
Clearwater Analytics —Edinburgh
- Bachelor's degree
- Accounting
- Organisational skills
- Employee discount
Quick apply
6d
Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC
Deloitte —Edinburgh
- Hybrid work
- No experience needed
- Communication skills
- Time management
Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services
Amazon Development Centre (Scotland) Limited —Edinburgh
- Full-time
- Computer Science
- Java
- C++
ServiceNow Business Analyst, Associate
BlackRock Investments —Edinburgh
- Hybrid work
- No experience needed
- In-person
- Communication skills
- Work from home
Development Analyst (Experienced)
NextPharma —Livingston
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Computer literacy
- Quick service & fast food restaurant
- Computer skills
- Free parking
8d
Lead Information Security Analyst, GRC
Cirrus Logic —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- In-person
- Work from home
CASS Reconciliations Analyst
FNZ —Edinburgh
- Full-time
- Continuous improvement
- Communication skills
- Analytics
- Paid training
- Life insurance
Configuration Analyst- Edinburgh
FDM Group —Edinburgh
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
14d
Client Delivery Advocate - Analyst
iCapital —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
ERP Business Analyst
MacTaggart Scott —Loanhead
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
Principal Analyst - Wind Supply Chain and Technology
Wood Mackenzie Limited —Edinburgh
- Organisational skills
- Communication skills
Quick apply
Data Scientist - Water Sector
Stantec —Edinburgh
- Hybrid work
- Azure
- DevOps
- Machine learning

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IT Service Desk Analyst - Edinburgh

Anderson Strathern -
Edinburgh

Apply Now

Job details

Qualifications

Driving Licence
iOS
Windows
Microsoft Office
Continuous improvement
Driving
iManage
IT support
IT
Communication skills

Full job description

We are seeking an experienced and proactive IT Service Desk Analyst to join our dynamic IT Department based in Edinburgh.

Home - Current vacancies - IT Service Desk Analyst – Edinburgh

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman’s terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Apply Now

Refine Your Search

technology analyst jobs in edinburgh

IT Service Desk Analyst - Edinburgh

Scrum Master

QC Analyst

IT Service Desk Analyst - Edinburgh

Technical Data Analyst

Business Analyst

ServiceNow Scrum Master / Business Analyst

Graduate Operations Analyst (Aug 26 Start Date)

Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC

Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services

ServiceNow Business Analyst, Associate

Development Analyst (Experienced)

Service Desk Analyst

Lead Information Security Analyst, GRC

CASS Reconciliations Analyst

Configuration Analyst- Edinburgh

Client Delivery Advocate - Analyst

ERP Business Analyst

Principal Analyst - Wind Supply Chain and Technology

Data Scientist - Water Sector

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