Customer liaison Work, Jobs in Acle, Nfk (with Salaries)

Customer Liaison Officer
Kier Group —Norwich
- Full-time
- Driving
- Travel
10d
Cluster Manager
Emcor —Norwich
- £50,000 a year
- Full-time
- English
- Team management
- Travel
Quick apply
Receptionist / Office Clerk
Norfolk & Suffolk Foundation Trust —Norwich
- £25,272 a year
- Full-time
- Customer service
- Administrative experience
- Travel
- Free parking
- Annual leave
3d
Workplace Support Co-Ordinator
Emcor —Norwich
- £28,052 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
13d
Traffic Dispatcher
Biffa Waste Services —Norwich
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Employee discount
Quick apply
Anodising Supervisor
Barley Chalu Limited —Wymondham
- £35,000 - £50,000 a year
- Overtime
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
7d
Apprentice Designer
Smurfit Westrock —Diss
- Full-time
- Communication skills
- Annual leave
3d
HSW Advisor
CWA —Lowestoft
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Annual leave
5d
Mobile & Workshop Engineers
Nexen Lift Trucks —Lowestoft
- Forklift
- Communication skills
- Mechanical knowledge

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Cluster Manager
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Customer Liaison Officer

Kier Group -
Norwich

Apply Now

Job details

Full-time
10 days ago

Qualifications

Driving
Relationship management
Corporate social responsibility

Full job description

We're looking for a Customer Liaison Officer to join our team based in Norwich.

Location: Norwich, with regular travel across the Anglian Water region
Hours: Full time - some flexibility on hours available if desired, just let us know when you speak to us.

We are unable to offer certificates of sponsorship to any candidates in this role.

Join us in making a positive difference to local communities across Norwich. As a Customer Liaison Officer, you'll play a pivotal role in shaping and enhancing community engagement, working collaboratively with both internal teams and external stakeholders to deliver a seamless, customer-focused experience. This is your opportunity to be the voice of the customer whilst helping to deliver our capital programme with exemplary stakeholder and community engagement.

What will you be responsible for?

As a Customer Liaison Officer, you'll be working within the team, supporting them in delivering our capital programme whilst being embedded in our community. Your day to day will include:

Building and maintaining strong relationships with community groups, project managers, and delivery teams, ensuring communities are at the heart of project delivery
Acting as the first point of contact for communities, taking full accountability for resolving enquiries and complaints to a high standard
Developing and implementing effective engagement plans that resonate with diverse audiences and build community awareness and trust
Analysing and presenting data-driven insights to stakeholders, influencing decision-making and driving improvements in customer experience
Identifying opportunities to increase social value and corporate social responsibility, ensuring projects positively impact communities

What are we looking for?

This role of Customer Liaison Officer is great for you if you:

Are experienced in community engagement and stakeholder management within infrastructure, utilities, construction, or a similarly complex environment
Have worked on capital programmes or multi-disciplinary projects, collaborating with delivery and operational teams
Have strong relationship management skills and an analytical mindset with the ability to interpret and present complex data

We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat.

If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities. You can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us!

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier.

Apply Now

Refine Your Search

customer liaison jobs in acle, nfk

Customer Liaison Officer

Cluster Manager

Receptionist / Office Clerk

Workplace Support Co-Ordinator

Traffic Dispatcher

Anodising Supervisor

Apprentice Designer

HSW Advisor

Mobile & Workshop Engineers

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