1st line support engineer Work, Jobs in Adur District, Wsx (with Salaries)

1st Line Support Engineer
ActiveIT —Storrington
- £24,420 - £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Travel
- Free parking
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
12d
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
2nd Line IT Support Engineer
Global 4 Communications Limited —Horsham
- Full-time
- Customer service
- Mentoring
- Referral programme
Quick apply
13d
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Control Centre Technician - Three Bridges ROC
Network Rail —Crawley
- £54,649 - £56,777 a year
- Full-time
- Maintenance
- In-person
- Annual leave
8d
Technical Customer Support Coordinator
Pion Inc —Forest Row
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Engineering
- Laboratory experience
Quick apply
IT Manager
Cordek Limited —Horsham
- £55,000 - £60,000 a year
- Full-time
- CAD
- Windows
- Computer networking
- Free parking
- Annual leave
Quick apply
23h
Senior TechOps Generalist
Octopus Energy Group —Brighton
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply

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1st Line Support Engineer

ActiveIT
Storrington

Quick apply

Job details

Full-time
£24,420 - £29,000 a year

Benefits

Free parking
Casual dress
On-site parking

Qualifications

MCITP
Driving Licence
Customer service
LAN
Windows
Technical support
IT support
Organisational skills
Mac OS
Communication skills
CompTIA A+
MCTS
Help desk
VPN

Full job description

Job Overview
We are seeking a dedicated IT Helpdesk Engineer to provide technical support and assistance to our clients. The successful candidate will be responsible for resolving hardware and software issues, supporting end-users, and ensuring the smooth operation of IT systems. This role offers an excellent opportunity for individuals passionate about technology and customer service to develop their skills within a dynamic environment.

This job will predominantly be office based but will require trips to client sites on a regular basis, therefore a car owner and full uk driving licence is required.

Responsibilities

Respond promptly to IT support requests via phone, email, or ticketing system.
Troubleshoot and resolve hardware, software, and network issues for end-users.
Install, configure, and maintain computer systems, peripherals, and software applications.
Assist with setting up new equipment and ensuring proper functioning before deployment.
Document solutions and maintain accurate records of support activities.
Provide guidance and training to users on IT best practices and system utilisation.
Collaborate with the IT team on projects aimed at improving infrastructure and security.
Escalate complex issues to senior technical staff when necessary.
Attend client sites as required to resolve issues and install equipment.

Skills

Proven experience in a helpdesk or technical support role is preferred but not essential.
Strong knowledge of primarily Windows, but also macOS, and good knowledge of Microsoft 365 Admin would be an advantage.
Familiarity with networking concepts such as LAN, WAN, VPNs, and firewalls.
Excellent problem-solving skills with a methodical approach to troubleshooting.
Good organisational skills with the ability to prioritise tasks effectively.
Strong communication skills, capable of explaining technical issues clearly to non-technical users.
Ability to work independently as well as part of a team.
Nice-to-have: certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar qualifications. This position is paid and offers an excellent platform for professional growth within the IT sector. The ideal candidate will be proactive, detail-oriented, and committed to delivering exceptional support services in a fast-paced environment.
Full UK Driving Licence and a car so you can travel to sites.

Pay: £24,420.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Experience:

IT support: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Storrington RH20 2ND

Quick apply

Refine Your Search

1st line support engineer jobs in adur district, wsx

1st Line Support Engineer

First Response Engineer - Service Desk - MSP

3rd Line Service Desk Technician

First Line Support / Helpdesk Engineer - Hybrid

2nd Line IT Support Engineer

Trainee IT Support Engineer

Control Centre Technician - Three Bridges ROC

Technical Customer Support Coordinator

IT Manager

Senior TechOps Generalist

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