2nd line support Work, Jobs in Alconbury, Cam (with Salaries)

Systems Analyst
Sharp UK —Peterborough
- Full-time
- Hybrid work
- Azure
- Customer service
- Scripting
- Free parking
- Gym membership
Quick apply
3d
1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
- Full-time
- Azure
- Microsoft Office
- SharePoint
Quick apply
Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
3d
Service Desk Analyst
PA Consulting —Melbourn
- 8 hour shift
- IT
- Communication skills
- Annual leave
Quick apply
5d
IT Systems Engineer
Gearset —Cambridge
- £1,500 - £50,000 a year
- Full-time
- Hybrid work
- Computer networking
- Communication skills
- Life insurance
3d
Senior Support Engineer
Bango —Cambridge
- SQL
- Scripting
- APIs
- Employee assistance programme
- Employee discount
Network Administrator (NetAdmin)
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
Quick apply
Technical Standards Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
Quick apply

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Remote Support Desk Operative
Titchfield Group —Essendon
Provide first-line technical support to customers via phone, email, and remote access tools. Guide customers through technical procedures and best practices.
£27,500 - £30,000 a year
Quick apply
10d
Production Line Leader
Westland Horticulture Ltd —Huntingdon
Ensure product change overs are carried out in a smooth and efficient manner, utilizing the most effective use of time and labour.
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2nd line support jobs near alconbury, cam

Systems Analyst

Sharp UK -
Peterborough

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Free parking
Company pension
Gym membership
On-site parking

Qualifications

ConnectWise
Desktop support
Azure
Customer service
Technical support
Firewall
Virtualisation
IT support
Scripting
Computer networking
APIs
IT
Communication skills
PowerShell

Full job description

2nd Line Systems Analyst

Ready to step into systems support?

If you're a 2nd Line Analyst who enjoys problem-solving but wants to move closer to systems and automation, this could be your next move.

At Sharp UK, we’re offering an opportunity to step into a role where you’ll not only support users—but also get hands-on with the platforms that power the business, including ConnectWise and integrated systems.

What you’ll be doing

You’ll join our Internal IT Systems Team, supporting colleagues across the UK and Europe while gaining exposure to key business systems and projects.

Own and resolve 2nd line support tickets with a strong focus on user experience
Provide support across internal systems including ConnectWise, BrightGauge, QuoteWerks, Exchequer and Propel
Work closely with senior engineers to maintain, improve, and secure core platforms
Support system performance, availability and upgrades
Assist with automation, integrations, and continuous improvement initiatives
Contribute to internal IT projects across a range of technologies
Help produce reporting and management insights

You’ll be:

Moving closer to systems and application support

Gaining exposure to ConnectWise and business-critical platforms

Learning about automation, integrations, and APIs

Building skills that take you towards Systems Analyst / Application Specialist careers

What we’re looking for

Around 18+ months in a 1st/2nd line role
Strong customer focus and communication skills
Experience with Microsoft 365 and Windows environments.
A genuine interest in systems, integrations, and automation
Basic knowledge of networking, security, or scripting (PowerShell desirable).
Curiosity and a desire to move beyond service desk into systems

What you’ll gain

Hands-on experience with internal IT systems and platforms
Exposure to Azure, automation tools, and system integrations
The opportunity to develop into a Systems Analyst or Applications Specialist
Involvement in projects, not just BAU support

Who this is perfect for

A 2nd Line Analyst feeling ready for the next step
Someone who enjoys troubleshooting but wants more ownership and impact
A tech enthusiast curious about how systems connect and businesses operateIf you're looking for a role that bridges the gap between support and systems

, we’d love to hear from you.

Job Types: Full-time, Permanent

Benefits:

Company pension
Free parking
Gym membership
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Peterborough

Quick apply

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2nd line support jobs in alconbury, cam

Systems Analyst

1st/2nd Line IT Support Engineer

Internal IT – 2nd Line Systems Analyst

Service Desk Analyst

IT Systems Engineer

Senior Support Engineer

Network Administrator (NetAdmin)

Technical Standards Manager

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