It operations & service delivery lead Work, Jobs in Alsager (with Salaries)

IT Operations & Service Delivery Lead
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Computer networking
- Gym membership
- Referral programme
Quick apply
IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
IT Service Desk Manager
Express Solicitors —Manchester
- Up to £45,000 a year
- Windows
- Supervising experience
- Travel
- Employee assistance programme
12d
Transport Operations Manager
Gist Limited —Crewe
- £50,000 - £53,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Site Operations Lead
Simarco —Stoke-on-Trent
- Full-time
- Management
- Microsoft Office
- Leadership
- Annual leave
Quick apply
Warehouse Supervisor
Simarco —Stoke-on-Trent
- £14.10 - £16.22 an hour
- Full-time
- Customer service
- Warehouse experience
- IT
- Annual leave
- Employee assistance programme
Quick apply
People Systems and Data Analyst
The Wrekin Housing Group Limited —Stafford
- £35,380.00 - £35,380.18 a year
- Human resources
- Organisational skills
- IT
11d
Internal Engagement and Events Partner
Forge Holiday Group Ltd —Chester
- Up to £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- AI
Quick apply
Head of Savings Operations
Leek Building Society —Leek
- Up to £80,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Communication skills
- Annual leave
- Sick pay
Quick apply
10d
CRM Lead – LiveScore Bet
LiveScore Group —Stoke-on-Trent
- Hybrid work
- Marketing
- Time management
Quick apply
13d
IT Systems and Security Operator
Allwyn UK —Warrington
- 12 hour shift
- Hybrid work
- Microsoft Office
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
People Systems and Data Analyst
Housing Plus Group —Stafford
- £35,380.18 a year
- Full-time
- Human resources
- Organisational skills
- IT
11d
Area Team Leader
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Lead IT Security Analyst
Culina Group —Warrington
- Full-time
- Continuous improvement
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Buyer
IAE —Stoke-on-Trent
- £27,575 - £34,469 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- In-person
- Free parking
- Annual leave
Quick apply
Final Mile Territory Manager
Evri —Crewe
- £35,500 - £41,000 a year
- Remote
- Analysis skills
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Auction Assistant (part time)
BCA —Whitchurch
- £12.95 an hour
- Microsoft Office
- Driving
- IT
- Employee assistance programme
- Employee discount
Quick apply
5d
Operations Coordinator
SE Recycling Ltd —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Senior Officer, Covert Monitoring Unit
National Crime Agency —Warrington
- £25.28 an hour
- Weekend availability
- Hybrid work
- Analysis skills
- Supervising experience
- Presentation skills
- Annual leave
3d
Operations Excellence Leader
Biocomposites —Keele
- Full-time
- Engineering
- Continuous improvement
- Business
- Free parking
- Employee discount
Quick apply

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it operations & service delivery lead jobs near alsager

IT Operations & Service Delivery Lead

Informed Solutions -
Altrincham

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Job details

Full-time

Benefits

Company pension
Gym membership
Sabbatical
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Jira
Azure
Microsoft Outlook
ISO 9001
Firewall
Confluence
ITIL
Computer networking
IT
Leadership
Communication skills
Time management
VPN

Full job description

About us:

Make a difference and advance your career by helping deliver some of the UK’s most important #tech4good projects, making the world a smarter, safer, greener, and healthier place.

You’ll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges.

At a certified Great Place to Work®, you’ll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations.

Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi-Queen’s Award for innovation winning platforms and services that support large-scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy.

The Role

We’re looking for an experienced IT Operations Lead to manage the global technology operations delivered by our Corporate Technology Services team (CTS), based in Altrincham.

This is a pivotal leadership and management role overseeing the IT services that underpin our entire organisation, offering you the opportunity to own, shape, and influence how our technology services are delivered and evolve in line with our strategic roadmap.

Operating in a fast-paced environment, you will work in close collaboration with our Engineering Lead to ensure that our IT services provide an exceptional user experience to our staff, support our global growth, are effectively governed to defined SLAs, KPIs and standards, and are secure and resilient.

You’ll be trusted to lead and manage our team of Infrastructure Engineers, and to act as a figurehead for the department, working in partnership with Directors and business stakeholders to proactively identify needs, deliver technology-enabled business change, and resolve issues.

Whilst we welcome applicants from a hands-on technical/IT infrastructure background, it is important to highlight that this is primarily an operational leadership and management role, focusing on team leadership and development, IT service management and governance, and business stakeholder management.

Responsibilities

Team leadership, coaching, mentoring, and line management.
Internal stakeholder engagement and management up to Director level.
Managing day-to-day planning and delivery of IT services to defined SLAs and KPIs.
Managing compliance to ITIL, ISO 9001/27001, and Cyber Essentials+ standards.
Management reporting.
Supplier selection, relationship, and performance management.
Planning and governing the delivery of IT change projects and initiatives.

Requirements

Essential Skills:

Experience leading, developing, and line managing IT teams of 5-10 people.
Experience of proactively collaborating with and managing business stakeholders to identify needs, resolve issues, and manage change, up to Director level.
Experience leading, managing, and reporting on IT service delivery spanning Service Desk, incident management, problem management, and continual improvement to defined SLAs and KPIs.
Experience collaborating with IT Architects and Engineers to shape and influence IT and technology roadmap in line with broader business plans.
Experience planning and governing the delivery of IT change projects and initiatives on time and to budget, effectively managing risks, assumptions, and dependencies.
Practical experience and knowledge of complying with ITIL, ISO 9001/27001, and Cyber Essentials Plus policies and standards.
Experience in identifying, selecting, onboarding, and performance managing suppliers and subcontractors.
Excellent work planning, prioritisation, time management, and attention to detail.
Punctuality, reliability, and a clear commitment to your role.

Desirable Skills

Experience managing and scaling IT services for professional services firms.
Experience of Microsoft Azure cloud-based IT services.
Experience of network technologies (firewalls, VPNs, Wi-Fi etc).
Experience of managing third-party cloud services (e.g. Jira, Confluence etc).

Key competencies for success

A passion for user-centred IT services, service quality, and technical innovation.
A natural collaborator with strong interpersonal and communication skills.
A positive and constructive outlook.
Resilient and adaptable, able to work effectively in fast-paced environments.
Sound commercial awareness, risk awareness, and professional judgement.

Benefits

Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.

These can include:

InformedACADEMY™ – We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support.
Hybrid working*
Private Health Care Cover*
Generous life assurance cover*
Gym Membership*
Monthly office lunch
Onsite massage sessions
25 paid working days holiday per year plus bank holidays*
Sabbatical Leave Scheme*
Enhanced Maternity Leave and Pay*
Enhanced Paternity Leave and Pay*
Company Pension Contribution
Profit Share Scheme
Payment of professional subscriptions
Generous referral scheme with no limits on the number of referrals
Qualifying period applies

Culture

We are proud to nurture a workplace culture that is diverse, inclusive, rewarding, and egalitarian.

We strive to live up to our values of Innovation, Excellence, and Integrity by thinking about things differently, always doing our best, and acting in good faith at all times.

We’re a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems, particularly where place, location or geography are important.

Our workplace culture reflects how we go about our work, the type of work that we choose to do, and our commitment and contribution to the sustainable social, environmental, and economic development aims of the communities that we are part of.

Quick apply

Refine Your Search

it operations & service delivery lead jobs in alsager

IT Operations & Service Delivery Lead

IT Service Delivery Manager

IT Service Desk Manager

Transport Operations Manager

Site Operations Lead

Warehouse Supervisor

People Systems and Data Analyst

Internal Engagement and Events Partner

Head of Savings Operations

CRM Lead – LiveScore Bet

IT Systems and Security Operator

People Systems and Data Analyst

Area Team Leader

Lead IT Security Analyst

Buyer

Final Mile Territory Manager

Auction Assistant (part time)

Operations Coordinator

Senior Officer, Covert Monitoring Unit

Operations Excellence Leader

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