Job Title: Field Care Supervisor
Reporting to: Branch Manager
Location: Jarrow
Contract: Permanent and full time
Salary: Up to £29,000 per annum
About the Role
We are seeking a compassionate, organised, and experienced Field Care Supervisor to support the delivery of high-quality care in the community. This role is ideal for someone who enjoys working in the field, supporting care staff, and ensuring clients receive safe, person-centred care.
Key Responsibilities
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Conduct client assessments, reviews, and reassessments in line with care plans
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Supervise, support, and mentor care workers in the field
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Carry out spot checks, supervisions, and observations of care staff
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Ensure care delivery meets regulatory, company, and quality standards
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Act as a point of contact for clients, families, and care staff
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Support onboarding, training, and competency assessments of new carers
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Accurately document visits, reports, and follow-up actions
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Respond to concerns, incidents, or changes in client needs promptly
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Take part in on call duties
What We're Looking For
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Previous experience in a supervisory role within health or social care
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Strong knowledge of person-centred care and safeguarding practices
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Excellent communication and interpersonal skills
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Ability to work independently and manage time effectively
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A caring, professional, and supportive approach to leadership
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Full driving licence and access to a vehicle (essential)
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Ideally relevant care qualification (e.g., NVQ Level 3 or above) [or equivalent] or working towards
Benefits
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NVQ and in-house Training and development for your role and future Career with us
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We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
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Employee Assistance Programme
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Mobile phone and other required tech
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Company pension scheme
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25 days holiday entitlement + bank holidays on top
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Paid DBS/PVG
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Mileage Allowance
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Free uniform
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Service and recognition rewards
About Cera
Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
To read more about Cera click here: https://ceracare.co.uk/why-cer...
