Blueprint Operations are a leading supplier of gaming machines and digital content to land-based venues, server-based gaming networks and online & mobile casinos. As a member of the Gauselmann Group, we can draw upon the tremendous resources within the group to offer the highest quality product backed by the financial strength and stability of one of the largest privately-owned gaming companies in the world.
We are looking for a motivated and technically minded individual to join our team in a varied and fast-paced role supporting technical developments, connectivity solutions, and support functions.
Please note this is a full-time office-based role located in Newark-on-Trent with no option for remote working,
The ideal candidate will preferably have previous experience within the gaming, amusement, or related technical industry and be confident working with both hardware and software-based systems.
Key Responsibilities
- Provide technical support for connected machines, networking equipment, and associated including MARs systems.
- Provide holiday cover on MARs related support.
- Assist with machine connectivity, router configuration, and basic network troubleshooting.
- Support ongoing technical development projects and system improvements.
- Assist in maintaining and update reports, spreadsheets, and operational documentation.
- Analyse technical and operational data.
- Support the deployment of games, updates, assist in beta testing before full deployment
- Assist with field-based testing, installations, and troubleshooting when required.
- Support rollout and maintenance of software, firmware, and connectivity updates.
Essential Skills & Experience
- Basic understanding of networking principles and connectivity.
- Good general PC and IT knowledge.
- Experience using Microsoft Excel for reporting and data management.
- Strong problem-solving and organisational skills.
- Good communication skills with the ability to work independently and as part of a team.
- Full UK driving licence.
Desirable Skills & Experience
- Previous experience within the gaming, amusement, vending, or related technical industry.
- Knowledge of routers, connectivity, or remote support systems.
- Experience with technical development projects or testing environments.
- Understanding of remote monitoring or machine management platforms.
Personal Attributes
- Enthusiastic and willing to learn.
- Self-motivated with a proactive approach.
- Able to manage multiple tasks and priorities.
- Professional and customer focused.
This is an excellent opportunity for someone looking to further develop their technical career within a growing and innovative environment.
The company encourages and supports professional development and offers broad range of training and qualifications for their employees. The basic salary is supported by a generous bonus scheme, Health cash plan and many other perks offered by the business.
If you think you have what it takes to join our fast paced and exciting industry - we look forward to receiving your application!
Please note this is a full-time office-based role located in Newark-on-Trent with no option for remote working,
*Privacy Notice
The personal data in your application will be used for the sole purpose of filling the job role. We do not keep the CV on our system therefore in the event of unsuccessful application, the information provided by you will be permanently deleted.
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Health & wellbeing programme
- Life insurance
- On-site parking
Application question(s):
- Please give brief details of any previous industry or technical experience you believe relevant to this role:
- Are you able to reliably work full-time in an office based role located in Newark on Trent?
Work authorisation:
- United Kingdom (required)
Work Location: In person
