Service desk administrator / coordinator Work, Jobs in Arborfield, Brk (with Salaries)

Service Desk Administrator / Coordinator
Zetes Ltd —Twyford
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Analysis skills
- Free parking
Quick apply
8d
Client Support Coordinator
Wood —Reading
- Full-time
- Microsoft Office
- Administrative experience
13d
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
4d
Clinical Office Coordinator, Neuroscience, Stroke and Palliative Care
Ashford and St. Peter's Hospitals NHS Foundation Trust —Chertsey
- £29,812 - £32,715 a year
- Full-time
- Employee discount
6d

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Service Desk Administrator / Coordinator

Zetes Ltd -
Twyford

Quick apply

Job details

Permanent | Full-time
£25,000 - £27,000 a year
8 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Microsoft Excel
Salesforce
Analysis skills
Financial services

Full job description

About Us

At Zetes, we connect physical and digital worlds to optimize supply chain performance. We are looking for an organized, proactive, and customer-focused Service Desk Administrator to join our team. If you enjoy working in a fast-paced environment, love solving puzzles, and want to play a key role in keeping our operations moving smoothly, we want to hear from you.

The Role

As a Service Desk Administrator, you will be the backbone of our support team. Working within the Service Desk team, you will manage administrative workflows, update critical systems, and ensure our customers receive an exceptional level of service. This is a great opportunity for a methodical administrator with a passion for customer care to make an impact.

Key Responsibilities

Validate customer contract status and log support requests accurately in our management systems.
Proactively monitor outstanding jobs, updating records via third-party repair portals and data reports.
Maintain client-specific management systems daily and generate accurate reports to meet customer and internal KPIs.
Coordinate closely with internal teams (Technical Support, Logistics, Workshop) and external suppliers to track progress.
Route customer queries to the right experts and ensure every issue gets a timely response.

What We Are Looking For

A proven track record in administration or customer service with an exacting eye for detail.
Strong proficiency in Microsoft Excel (building and updating spreadsheets) and familiarity with modern digital portals or databases.
Excellent interpersonal skills, with the confidence to handle tricky customer inquiries positively and professionally.
A collaborative mindset, someone who steps up to support the team but can also work independently using their own initiative.

Pay: £25,000.00-£27,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Free parking
On-site parking
Private medical insurance

Ability to commute/relocate:

Twyford RG10 9JT: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Location:

Twyford RG10 9JT (preferred)

Work Location: In person

Quick apply

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service desk administrator / coordinator jobs in arborfield, brk

Service Desk Administrator / Coordinator

Client Support Coordinator

Specialist IT Services and Support II

Clinical Office Coordinator, Neuroscience, Stroke and Palliative Care

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