Technical support specialist Work, Jobs in Arlesey, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
Customer Support Specialist (Application Support)
Symology Ltd —Dunstable
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- AI
- Free parking
- Profit sharing
Quick apply
11d
SEO Specialist
Xanthos Digital Marketing —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- In-person
- AI
- Free parking
- Annual leave
Quick apply
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- No experience needed
- In-person
Quick apply
HRIS Configuration & Data Analyst
Royal Society of Chemistry —Cambridge
- £55,000 a year
- Full-time
- Hybrid work
- Data analysis skills
Workday Support Apprentice
Steven Eagell Limited —Milton Keynes
- Microsoft Excel
- Organisational skills
- Time management
Quick apply
9d
IT Workplace Specialist
Mettler Toledo —Royston
- Windows
- Travel
- SharePoint
- Annual leave
12d
Environmental Risk Reduction Technician
Anglian Water Services Ltd —Huntingdon
- £37,960 a year
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
- Annual leave
11d
Microsoft 365 Specialist
Intercity Technology —Shefford
- Microsoft Office
- SharePoint
- Employee assistance programme
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
Process Specialist
Hexcel Corporation —Duxford
- £40,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Author / Technical Documentation Writer
MBDA —Stevenage
- £40,000 - £46,000 a year
- Overtime
- Hybrid work
- Travel
- In-person
- Free parking
CAD Drawing Assistant
T Nevill & Co Ltd —Stevenage
- £26,500 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Free parking
Quick apply
4d
Compliance Monitoring Officer
Jensten Group —Huntingdon
- Remote
- Annual leave
- Employee discount
Quick apply
11d
Field Service Engineer
Grant Instruments —Royston
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- AWS
- Free parking
- Health & wellbeing programme
Quick apply
4d
Archives Officer (Logistics)
Headland Archaeology —Silsoe
- £32,488 - £35,535 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Driving
- Relocation assistance
- Annual leave
Quick apply
2d
Insight Application Manager
Cambridge University Press & Assessment —Cambridge
- £38,300 - £53,600 a year
- Hybrid work
- English
- Teaching
- Annual leave
12d
Large Loss Specialist
Motor Insurers' Bureau —Milton Keynes
- £67,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- No degree
- Employee assistance programme

I want to receive the latest job alerts for technical support specialist in arlesey, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support specialist jobs near arlesey, hrt

Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in arlesey, hrt

Remote Support Desk Operative

Customer Support Specialist (Application Support)

SEO Specialist

Technical Support Center Engineer

Support Technician

Trainee Account Manager

HRIS Configuration & Data Analyst

Workday Support Apprentice

IT Workplace Specialist

Environmental Risk Reduction Technician

Microsoft 365 Specialist

IT 2nd Line Support Engineer

Process Specialist

Technical Author / Technical Documentation Writer

CAD Drawing Assistant

Compliance Monitoring Officer

Field Service Engineer

Archives Officer (Logistics)

Insight Application Manager

Large Loss Specialist

I want to receive the latest job alerts for technical support specialist in arlesey, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected