In computing Work, Jobs in Arnold, Ntt (with Salaries)

IT Support Engineer
Chattertons Solicitors —Newark-on-Trent
- Full-time
- Azure
- English
- No degree
Quick apply
6d
IT Network Technician
Machine Mart —Nottingham
- £26,500 - £27,500 a year
- Azure
- Windows
- Microsoft Office
- Employee discount
Software Engineer
Equifax —Nottingham
- Full-time
- Azure
- Java
- AWS
- Sick pay
6d
Executive Administrator
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- University
3d
Teacher of IT/Computing
The de Ferrers Academy —Burton-On-Trent
- £32,916 - £52,143 a year
- Employee assistance programme
Systems Administrator
Abacode —Nottingham
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Systems Engineer
Thrive —Nottingham
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
Lecturer in Computing
Nottingham College —Nottingham
- £33,742 - £42,182 a year
- Computer networking
- IT
- Python
- Annual leave
- Employee discount
Quick apply
9d
Systems Administrator
Thrive —Nottingham
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
Systems Engineer
Abacode —Nottingham
- Full-time
- Azure
- Customer service
- Microsoft Office
Lead Data Engineer – Azure & Databricks_ Nottingham, Hybrid (Lead I - Data Engineering)
UST Global —Nottingham
- Azure
- DevOps
- SQL
1d
Infrastructure Engineer
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- DevOps
- Maintenance
- English
- Work from home
13d
Senior Client Tech Analyst
ERA —Ripley
- Weekend availability
- Computer Science
- Microsoft Office
- Bachelor's degree
- Free parking
- Employee assistance programme
Data Architect_ Nottingham (Data Architect I)
UST Global —Nottingham
- Azure
- Mentoring
- APIs
13h
Researcher in Subsurface Modelling
University of Derby —Kedleston
- £29,588 - £44,746 a year
- Full-time
- Doctoral degree
- English
- Master's degree
- Annual leave
- Employee assistance programme
1d
Teaching Associate (Maternity Cover, Fixed Term)
University of Nottingham —Nottingham
- £35,608 - £47,389 a year
- University
- School
- Teaching
- Employee discount
7d
Associate Professor of Nuclear Engineering
University of Derby —Derby
- £58,225 - £71,566 a year
- Full-time
- Doctoral degree
- Engineering
- University
- Annual leave
- Employee assistance programme
Professor of Nuclear Engineering
University of Derby —Derby
- £70,774 - £101,738 a year
- Full-time
- Doctoral degree
- Engineering
- University
- Annual leave
- Employee assistance programme
Lecturer/Senior Lecturer in Ergonomics and Human Factors
University of Derby —Kedleston
- £38,784 - £56,535 a year
- Part-time
- Hybrid work
- Doctoral degree
- Master's degree
- University
- Annual leave
- Employee assistance programme

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IT Support Engineer

Chattertons Solicitors -
Newark-on-Trent

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Company pension

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
English
IT support
SharePoint
English
TCP/IP
Active Directory
CompTIA A+
Intune

Full job description

Job Title: IT Support Engineer

Hours of Work: 9am - 5.15pm Monday to Friday - 36.25 hours per week

Salary: Competitive

Location: Newark

Reports to: IT Manager

Summary:

We have an exciting opportunity for an IT Support Engineer to join our growing ICT team. As part of a hands-on team you will be a key point of contact for staff across the firm, providing support through our helpdesk and helping to deliver and maintain the systems that the business relies on every day.

The role is based at our Newark office, but you will be required to support all offices. There is a requirement to travel between offices, so a full current driving licence and use of your own vehicle (covered by business insurance) is essential. The role also involves occasional out-of-hours work to support maintenance windows, patching and migrations.

Key Duties and Responsibilities:

To provide first-line helpdesk support by logging, triaging, prioritising, resolving and escalating tickets, while keeping users updated and maintaining accurate records.
Deliver remote and on-site support across all offices for hardware, software, account, connectivity and day-to-day VDI issues.
Provision, build, deploy, issue, recover and lifecycle-manage end-user devices and peripherals, maintaining accurate asset and stock records throughout.
Carry out joiner, cross-boarding and leaver processes, including Active Directory and Microsoft 365 / Exchange Online administration, mailbox and licence allocation, and hardware setup and recovery.
Administer Microsoft 365 services, including Exchange Online (+ On-Premise Exchange) Teams, SharePoint and OneDrive.
Perform patch management and software updates, both scheduled out of hours and ad hoc, and respond to vulnerability findings.
Install, configure and troubleshoot legal line-of-business applications, including SOS Connect / SOS Practice Manager and Diktamen.
Maintain endpoint security tooling, support security awareness activity and training, and escalate cyber security concerns where appropriate.
Verify backups, assist with file restore requests and participate in restore testing.
Carry out quarterly office reviews, checking networking and shared equipment and addressing outstanding site-specific issues.
Assist with ICT projects, including system upgrades, hardware refreshes, office moves, and software or equipment rollouts.
Create and maintain documentation, guides and knowledge base articles, support user training, and contribute to a strong digital safety culture.

Person Specification:

Essential Experience

Maths Level 2, English Level 2.
Computing degree, higher education course, or equivalent industry experience.
Windows 11 and Windows Server (2016 / 2019 / 2022) including Hyper-V.
Active Directory and Group Policy.
Microsoft 365 and Exchange Online administration.
Microsoft Intune endpoint management and device provisioning
Microsoft Azure.
Wired and wireless networking and TCP/IP, including switches, VLANs and firewalls.
Helpdesk / ticketing systems and remote support tools.

Desirable Experience

Industry certifications (e.g. CompTIA A+, Microsoft Azure / 365 / Endpoint Administrator).
Legal line-of-business applications (e.g. SOS Connect, Diktamen).
Endpoint security tooling and backup tooling.
IT asset and stock management, including inventory control and asset lifecycle tracking.

Skills Competencies & Attributes

Strong troubleshooting and diagnostic skills across hardware, software and networks.
Excellent communication, able to explain technical matters to non-technical users.
Well organised, able to prioritise a varied workload and work to deadlines.
Accurate documentation and record-keeping.
Proactive, taking initiative and ownership of issues through to resolution.
Customer-focused and approachable, builds rapport with users.
A team player with integrity who also works well independently.
Flexible, adaptable and willing to learn and upskill
Team player.
Sense of humour.
Full current driving licence and use of own vehicle (business insurance) for travel across offices.
Willing to work occasional out-of-hours for maintenance, patching and migrations.

Chattertons recognises that it is essential to provide equal opportunities to all persons without discrimination. The Company has an Equality and Diversity Policy and this sets out the Company’s position on equal opportunity in all aspects of employment. This is available upon request.

Please refer to our privacy policy at https://www.chattertons.com/site/about/privacypolicy/ for information regarding how your personal data is processed.

Job Types: Full-time, Permanent

Benefits:

Company pension

Ability to commute/relocate:

Newark-on-Trent NG24 4XB: reliably commute or plan to relocate before starting work (preferred)

Experience:

IT support: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

in computing jobs in arnold, ntt

IT Support Engineer

IT Network Technician

Software Engineer

Executive Administrator

Teacher of IT/Computing

Systems Administrator

Systems Engineer

Lecturer in Computing

Systems Administrator

Systems Engineer

Lead Data Engineer – Azure & Databricks_ Nottingham, Hybrid (Lead I - Data Engineering)

Infrastructure Engineer

Senior Client Tech Analyst

Data Architect_ Nottingham (Data Architect I)

Researcher in Subsurface Modelling

Teaching Associate (Maternity Cover, Fixed Term)

Associate Professor of Nuclear Engineering

Professor of Nuclear Engineering

Lecturer/Senior Lecturer in Ergonomics and Human Factors

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