We are a marketing agency specialising in the hospitality sector, working with a portfolio of clients including hotels, restaurants, bars, event venues, and leisure operators. We're looking for a creative and organised Social Media Assistant & Content Creator to join our team and help bring our clients' brands to life across social platforms.
This is a hands-on role that blends creative content production with community management and performance reporting — ideal for someone who loves food and hospitality, and knows how to translate that passion into compelling digital content.
25 hours per week flexible hours Monday - Saturday
MUST be a resident of Staffordshire
Key Responsibilities
Content Creation
- Plan, shoot, and edit short-form video and photography for IG, TikTok & Facebook
- Write engaging captions, stories, and posts tailored to each client's brand audience
- Design static and animated graphics using tools such as Canva or Adobe Creative Suite
- Produce monthly content calendars aligned to seasonal promotions, events, and campaigns
- Schedule and publish content across multiple client accounts
- Monitor comments, messages, and mentions, responding promptly and in-brand
- Identify and engage with relevant influencers and user-generated content
- Track performance metrics (reach, engagement, follower growth, conversions) and compile monthly reports for clients
- Stay current with trends in social media and the hospitality industry
- Attend client briefings, site visits, and events (including evenings/weekends where required) to capture content
- Build strong relationships with client teams and act as a trusted day-to-day contact on social matters
Essential
- 1–2+ years of experience in social media management or content creation
- Strong photography and short-form video skills for Instagram Reels and TikTok
- Proficiency with scheduling and analytics tools
- Highly organised with the ability to manage multiple clients and deadlines simultaneously
- Basic Adobe Premiere, CapCut, or similar video editing experience
Desirable
- Experience working with hospitality brands or in an agency environment
Job Type: Full-time
Pay: £17,000.00-£21,000.00 per year
Benefits:
Application question(s):
- Do you live in Staffordshire?
- Do you drive and own a car?
- How many years social media management experience do you have?
Experience:
- social media management: 1 year (required)
Work Location: Hybrid remote in Stoke-on-Trent
