Complaint officer Work, Jobs in Atcham, Shr (with Salaries)

Senior Complaint Officer
Shropshire Council —Shrewsbury
- £39,862 - £44,075 a year
- Customer service
- IT
14d
Probation Services Officer - Shrewsbury Probation Office
HM Prison & Probation Service —Shrewsbury
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
2h
Probation Services Officer - Telford and Shropshire Courts
HM Prison & Probation Service —Shrewsbury
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
2h
Probation Services Officer - Telford Probation Office
HM Prison & Probation Service —Telford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
2h
Operations Manager
HM Courts and Tribunals Service —Shrewsbury
- £42,914 - £46,182 a year
- Part-time
- Presentation skills
- Travel
- Leadership
- Annual leave
Equality, Diversity and Inclusion Officer
The Royal Wolverhampton NHS Trust —Wolverhampton
- £32,073 - £39,043 a year
- Part-time
- Nursing
6d
Beauty Consultant - Shrewsbury
Revlon Corporate —Shrewsbury
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee discount
14d
Developing Highways Manager
Civic Recruitment Limited —Shrewsbury
- Full-time
- Hybrid work
- Communication skills
Quick apply
Senior Managing Chaplain
Ministry of Justice —Eccleshall
- £50,001 - £60,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Leadership
- Annual leave
3d

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Senior Complaint Officer

Shropshire Council -
Shrewsbury

Apply Now

Job details

Fixed term contract
£39,862 - £44,075 a year
14 days ago

Qualifications

Customer service
Complaint handling
IT

Full job description

Team Name

Engagement Team

DBS Required

Contract Type

Fixed Term

Weeks Per Year

52.14

Hours Per Week

37.00

Grade

NJC Band 11 SCP 29-33

Actual Salary

£39,862 - £44,075

Location/Work base

The Guildhall

Location Address

The Guildhall, Frankwell Quay, Shrewsbury, SY3 8HQ

Required Start Date

As soon as possible

Interview Date

To be confirmed

Closing Date

28/06/2026

Ref No

9514

Shropshire Council’s Feedback and Insight Team is looking for a Senior Complaints Officer. We are looking for someone who has experience of complaints handling, complaint procedures and has well-developed customer service and case management skills.

The post holder will play a leading role within the team, supporting complaints officers with some of the most challenging cases and supporting Shropshire Council’s implementation of the Local Government and Social Care Ombudsman’s Complaint Handling Code. The role will require good IT skills.

The post holder will be expected to act as a specialist for Shropshire Council, providing procedural and case handling advice to a wide range of internal services and to commissioned services delivering on behalf of Shropshire Council. To arrange an informal discussion about the role please email: [email protected]

Apply Now

Refine Your Search

complaint officer jobs in atcham, shr

Senior Complaint Officer

Probation Services Officer - Shrewsbury Probation Office

Probation Services Officer - Telford and Shropshire Courts

Probation Services Officer - Telford Probation Office

Operations Manager

Equality, Diversity and Inclusion Officer

Beauty Consultant - Shrewsbury

Developing Highways Manager

Senior Managing Chaplain

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