Desk manager Work, Jobs in Atherton, Gtm (with Salaries)

Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
14d
Customer Success and Retention Manager
The DMS Digital Group —Bolton
- £30,000 - £40,000 a year
- Full-time
- Driving
- Travel
- IT
- Free parking
- Employee discount
Quick apply
12d
Service Desk Manager
Vix Technology —Manchester
- £45,000 - £55,000 a year
- Full-time
- IT
- AI
- Communication skills
Quick apply
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Sales & Operations Administrator (12-month maternity cover)
Puragen —Wigan
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Data entry
- Free parking
- Employee assistance programme
Quick apply
6d
Logistics Team Supervisor
Today Team Ltd —Warrington
- From £35,000 a year
- Full-time
- Analysis skills
- Supervising experience
- In-person
- Free parking
Quick apply
9d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Administrator
Hill Care —Bolton
- £13.80 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexible schedule
Quick apply
2d
Senior Desk Based Account Manager
Elite Group —Chorley
- £35,000 a year
- Hybrid work
- CRM software
- Sales
- Customer service
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
8d
Content creator
Ox Resin Ltd —Manchester
- £25,000 - £40,000 a year
- Part-time
- Hybrid work
- Driving
- In-person
- Free parking
Quick apply
1d
Assistant Front Office Manager
Delta Hotels by Marriott Worsley Park Country Club —Manchester
- Weekend availability
- Hotel
- Front desk
- Hotel experience
Quick apply
IT Service Desk Manager
Express Solicitors —Manchester
- Up to £45,000 a year
- Windows
- Supervising experience
- Travel
- Employee assistance programme
1d
Service Desk Performance Manager
EXL Service —Manchester
- Full-time
- PMP
- Leadership
- Employee stock purchase plan
5d
Copywriter | Industry-Leading UK Agency Serving the US
Orange & Gray Limited —Manchester
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Marketing
- Health & wellbeing programme
- Work from home
Quick apply
9d
Passenger Services Agent
PrimeFlight —Manchester
- Customer service
- Communication skills
- Free parking
- Employee discount
5d
Consultancy Analytics Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Remote
- Data analysis skills
- Microsoft Office
- Master's degree
Quick apply
5d
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Desk Based Account Manager
Elite Group —Chorley
- £30,000 a year
- Hybrid work
- CRM software
- Sales
- Customer service
Desk Based Account Manager - Fire & Security
ADI Global Distribution —Oldham
- Full-time
- Hybrid work
- Sales
- Organisational skills
- IT

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desk manager jobs near atherton, gtm

Service Desk Manager

Evolve BG Ltd -
Wigan

Quick apply

Job details

£50,000 a year
14 days ago

Qualifications

ITIL Certification
LAN
Information security
ITIL
IT support
ServiceNow
Leadership
Communication skills

Full job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Job Summary

The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous improvement within the support function. The successful candidate will work within ITIL best practices, ensuring compliance, performance monitoring, and customer satisfaction across all service delivery activities.

Key Accountabilities

Lead and support the 1st Line IT Support team.
Oversee daily service desk operations and ticket management.
Ensure SLAs and service performance targets are achieved.
Manage Priority One incidents and drive issue resolution.
Identify and implement service improvements.
Maintain strong stakeholder and vendor relationships.
Ensure compliance with ITIL standards, security policies, and best practices.

About you:

Essential

Proven experience in managing a service desk or IT support function.

Strong leadership, communication, and interpersonal skills.

Demonstrated knowledge of ITIL and service management frameworks.

Experience with performance monitoring, KPI tracking, and SLA management.

Ability to manage high-pressure incidents and escalate appropriately.

Familiarity with vendor management and third-party service delivery.

Desirable

ITIL Foundation (or higher) certification.

Experience with ITSM tools such as ServiceNow, Freshservice, or similar.

Understanding of information security principles and compliance frameworks (e.g., ISO27001, GDPR).

Why Evolve?

At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.

We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.

To find out more information about what its like to work for us and our benefits, visit www.evolvebg.co.uk/careers/

Evolve is an Equal Opportunity Employer

All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

Quick apply

Refine Your Search

desk manager jobs in atherton, gtm

Service Desk Manager

Customer Success and Retention Manager

Service Desk Manager

Service Desk Manager

Sales & Operations Administrator (12-month maternity cover)

Logistics Team Supervisor

Service Delivery Manager

Administrator

Senior Desk Based Account Manager

1st line Service Desk Analyst

Content creator

Assistant Front Office Manager

IT Service Desk Manager

Service Desk Performance Manager

Copywriter | Industry-Leading UK Agency Serving the US

Passenger Services Agent

Consultancy Analytics Manager

Operations Manager - Fleet Services

Desk Based Account Manager

Desk Based Account Manager - Fire & Security

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